transport manager jobs

6Jobs Found

6 jobs found for transport manager jobs

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Service Delivery Manager

Damovo Deutschland GmbH & Co. KG

Dublin, Dublin
21 days ago
Dublin, Dublin
21 days ago
Overview

Damovo has an exciting opportunity for a Service Delivery Manager to support our Global and Irish customers. This position will be responsible for ICT technical support of our customer’s production and test environments, the timely delivery of projects to maintain existing systems and to introduce new and improved technologies and services. This role will lead multi-disciplined teams in implementing and operating technology. A broad range of technical skills in managing a diverse operational environment with a focus on customer service and partner liaison is essential.

Key Responsibilities
  • Responsible for the delivery and development of contractual services and service concepts for our customers.
  • Participation in service review meetings.
  • Creating and presenting agreed KPI reports.
  • Supporting the sales organisation in the development of services to the customers.
  • Embedding and driving compliance with policy and standard operating procedures.
  • Ensuring maximum value from service contracts including partner performance.
  • Supporting and documenting the delivery model.
  • Delivery of change control and request management processes.
  • Providing service management support to customers.
Experience and skills required
  • 5 years minimum of proven experience in a Global Service Delivery role, ideally within a Unified Communications environment.
  • Educated to degree level or relevant experience.
  • Excellent communication skills necessary for clear communication of technical concepts to customers.
  • Hugely customer orientated with the ability to work on own initiative.
  • Goal and service-oriented with a sales approach.
  • Technically articulate with a good knowledge of infrastructure and systems and the integrations between systems as they would apply.
  • Willingness to learn new subjects and present these to customers.
  • ITIL certified professional desirable

As this is a global role candidates must be flexible and be willing to travel to attend various customer meetings/presentations when required.

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Transport Manager

Sigmar

Cork City, Cork
26 days ago
Cork City, Cork
€55k - €60k Per Year
26 days ago
€55k - €60k Per Year

Transport Manager

This is a full time, permanent position.

Responsibilities:

  • Oversee the daily Transport operational activity at the depot in Cork
  • Responsible for the line management of the Transport team, Fleet and garage activities
  • Pro-actively manage Health & Safety issues and ensure legal compliance for the Transport Team
  • Manage staffing levels to ensure effective resource management of the Bulk Driver team
  • Mentor, develop and train the team
  • Participate in the hiring process of new employees
  • Hold regular one to one’s and periodic reviews to set goals and develop the team
  • Design, implement & deliver KPIs, produce statistical system data reports and other measurable data to further drive efficiencies
  • On-call responsibility as well as availability for our out of hour incidents

Requirements:

  • Minimum of 5 years’ experience in a similar role which will include experience with the direct management responsibility for a team of drivers, garage facilities, vehicle fleet and associated budgets
  • Mechanical experience with maintaining Diesel Trucks is a strong advantage
  • Transport Management (BSc degree) Level 7 or Transport CPC or alternative level Logistics Qualification
  • Sound knowledge and experience in using IT systems.
  • NEBOSH Certificate is a strong advantage
  • Dangerous goods transport (ADR) experience an advantage
  • Hold (or be working shortly towards) a CPC in Road Transport qualification

Benefits:

  • Bonus scheme
  • Company car
  • Company pension
  • Private medical/dental insurance

 

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

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Service Delivery Manager - Permanent

Ergo

Dublin
1 day ago
Dublin
1 day ago

Overview:

We are looking for a highly motivated Technical Service Delivery Manager to join our exceptional team here at Ergo.

This position will demonstrate effectiveness and professionalism in the delivery of of the service.

You must have experience directly managing resources and have a strong knowledge of SLAs and KPIs.

Key Responsibilities:

  • Experience Directly managing staff and ensuring that they are coordinated to achieve service Levels
  • Manage and deliver key initiatives in the goal of achieving Service Delivery excellence
  • Liaise with relevant internal and external stakeholders to ensure smooth service delivery to the customer
  • A strong knowledge and experience of overseeing trouble ticket system and managing it effectively
  • Project Plan preparation and ownership throughout the delivery
  • Overall Accountability for service delivery, within budget, scope, quality and time requirements
  • Allocation of tasks to the delivery team
  • Work with business stakeholders to effectively manage program requirements and expectations
  • Ensure that Stakeholders are service providers are maintaining strong level of services
  • Deliver continuous visible improvement of productivity resulting in increased cost effectiveness and value across the relevant customer base
  • Assist with the definition and preparation of service level KPI reporting as required
  • Issue management reporting on all key components of service delivery
  • Risk & Issue identification and management throughout the delivery
  • Review service failures and produce incident reports as and when required.
  • Accountable for problem resolution and implementation of corrective actions where required

Key Role Requirements:

Knowledge of some or all of:

  • Microsoft Technologies particular Azure
  • Broad Industry Infrastructure Technology solutions
  • Strong Experience of Managing a Help Desk
  • Project management methodologies
  • Best practice people management
  • Change Management
  • Best practice Customer Service
  • ITIL/ISO

About Ergo:

This isn't just a career; it's a culture. That's what makes us different from other IT employers. What you'll get from training will be matched by what you can learn from your peers around you. Working towards the same goal on high pressure client projects is balanced by great working relationships, social aspects and competitive benefits, led by a management team who strive for individual growth and victories as well as company performance.

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Service Delivery Manager

Finance

Cork
6 days ago
Cork
6 days ago

The Service Delivery Manager will be responsible for delivery of the Scope of Works and all associated contracted SLA's and KPI's as agreed with the Client. The SDM is fully accountable for the overall delivery, development and growth of the account. Professional and effective Client Relationship Management will be key to the incumbent's success. The SDM will also be accountable for the performance and development of a number of direct and indirect personnel on the Customer Service Contract. Becoming a Service Delivery Manager with Capita Customer Solutions:


We're supporting our clients as they adapt to a new world in the wake of COVID-19. We're now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.


The Contact Centre Manager will be responsible for delivery of the Scope of Works and all associated contracted SLA's and KPI's as agreed with the Client.  The CSM is fully accountable for the overall delivery, development and growth of the account.  Professional and effective Client Relationship Management will be key to the incumbent's success.  The CSM will also be accountable for the performance and development of a number of direct and indirect personnel in the Collections, Back Office and Support areas.


What you will do:


• Effectively manage and deliver to all service levels and performance criteria.
• Develop and maintain a professional and communicative relationship with the Client, know the Clients business.
• Engage with the client to plan and implement the strategic vision and to help grow the business.
• Develop and adhere to a suitable engagement/governance strategy with the client.
• Own the client relationship including forecasting, budgeting, invoicing and operational excellence.
• Grow and develop staff, performance manage appropriately. Develop a people succession planning framework.
• Own, drive and achieve profitability and financial / commercial awareness.
• Analyse performance and deliver continuous improvement to maximise the efficiency of the operation.

Your experience will include:


• Extensive knowledge and experience of working within an outsourced operation.
• Minimum of 3 years previous experience at Management level, excellent leadership & people management skills.
• Expertise and familiarity with Call Centre Operations including forecasting, process and technologies.
• Highly developed client facing/relationship management skills.
• Flexible, resilient and receptive to change with the ability to manage changing priorities.
• Must have proven success demonstrating leadership, client services, problem-solving, decision-making, and multitasking skills.
• Highly organized with a systematic approach to work and excellent attention to detail.
• Able to analyze, summarize and present complex data to management.

AboutCapita Customer Solutions


Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors.  We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of: Customer Service and Sales, Credit Management, Agribusiness, Quality Assurance, Finance Processing, Multilingual.


As an organisation we are committed to evolving solutions that will best serve our clients and their customers and which lead to the type of transformative partnerships that organisations increasingly expect from outsourcing companies.  Furthermore, as part of the Capita group, the UK's leading outsource company and an employer of 63,000 people globally, we have access to the knowledge, the scale and the technology necessary to support the development of creative and flexible solutions that align with client requirements.


 


What's in it for you?


• A competitive basic salary.
• Company matched pension.
22 days' holiday.
• Free parking, Employee Assistance Programme, pension scheme, company social events, sports and fitness activities...and plenty more.
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups - which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.  


What we hope you will do next


Choose 'Apply now' to fill out our short application, so that we can find out more about you. 


All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita's offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we're doing everything we can to keep our colleagues and customers safe during this time.


We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. 

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Service Delivery Manager

Sigmar

Cork, Cork
29 days ago
Cork, Cork
€55k - €65k Per Year
29 days ago
€55k - €65k Per Year

This is an opportunity to join a global IT Services company as a Service Delivery Manager. In this position you will actively contributing to the overall success and strategic growth of the company. The key requirement for this job is to deliver outstanding service to your clients. This job offers a salary of €60k+ as well as a benefits package including healthcare and a pension contribution.

The Job:

  • Achieve agreed annual budget objectives and manage P&L.
  • Achieve monthly financial SLA’s.
  • Create and develop an account development strategy.
  • Manage change control processes.
  • Ensure agreed targets are being met.
  • Help Team Leads to improve and evolve service delivery.
  • Act as Senior On Site Manager for escalation purposes.
  • Suggest and implement improvements.

The Person:

  • Several years’ experience in a similar position.
  • Experienced with the ITIL framework.
  • Ability to function as an operational solution architect.
  • Ability to communicate with C-Level and senior stakeholders.

For more information, please call Simon Lehane on 021-4847132, email

slehane@sigmar.ie

or apply below.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

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Warehouse Manager

Clarity Life Science

North Dublin, Leinster
30+ days ago
North Dublin, Leinster
30+ days ago
Role Summary
Our client a major FMCG supplier is looking to recruit a warehouse manager who will be responsible for the day-to-day running of the warehouse, forward planning, staff management and efficiencies within the warehouse and packhouse.
Role Responsibilities:
  • Take full authority for all areas of operation within the warehouse - Including maximising efficiency to allow the plant and its employees function at an optimal level.
  • Must maintain a high level of cleanliness throughout the warehouse ‘clean as you work policy’.
  • Employing, managing, training/ upskilling operational staff. 
  • Manage and plan Staff Rota and annual leave in all areas of the operation- Cover staff absences that arise within the operations.
  • Improving operational efficiencies and reducing errors Ensure all staff are up to date on all procedures.
  • Training staff how to prepare and build pallets when picking orders. 
  • Daily production planning.
  • Planning timely intake of trucks/containers with warehouse operation and transport department. 
  • Preparation of stock in fridges for intake of product. 
  • Manage and plan the location of stock in fridges and also the rotation of stock within locations. 
  • Stock Management - Planning of stock with packhouse for daily production plans.
  • Will monitor packaging costs, stock levels and suppliers.
  • Produce weekly operation reports.
  • Manage traceability by liaising with technical.

Skills and Experience Required
  • Proven experience in plant operations and people management. 
  • Strong understanding of Microsoft Office software for business, ERP systems and other relevant computer systems.
  • Demonstrable experience in managing the flow of product in and out of the warehouse.
  • Proficient in warehouse management systems.
  • Ability to operate effectively in a very fast-paced environment.
  • Background in food and beverage operations.
  • Ability to demonstrate leadership.
  • Ability to motivate personnel.
  • Experience with full year-end audits and daily stock counts.

To discuss this opportunity in greater detail please contact Mark Tierney or Dominick O’Driscoll from Clarity Recruitment on +353 1 5673123 and by submitting a CV for an immediate confidential review.
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Posted

21 days ago

Description

Overview

Damovo has an exciting opportunity for a Service Delivery Manager to support our Global and Irish customers. This position will be responsible for ICT technical support of our customer’s production and test environments, the timely delivery of projects to maintain existing systems and to introduce new and improved technologies and services. This role will lead multi-disciplined teams in implementing and operating technology. A broad range of technical skills in managing a diverse operational environment with a focus on customer service and partner liaison is essential.

Key Responsibilities
  • Responsible for the delivery and development of contractual services and service concepts for our customers.
  • Participation in service review meetings.
  • Creating and presenting agreed KPI reports.
  • Supporting the sales organisation in the development of services to the customers.
  • Embedding and driving compliance with policy and standard operating procedures.
  • Ensuring maximum value from service contracts including partner performance.
  • Supporting and documenting the delivery model.
  • Delivery of change control and request management processes.
  • Providing service management support to customers.
Experience and skills required
  • 5 years minimum of proven experience in a Global Service Delivery role, ideally within a Unified Communications environment.
  • Educated to degree level or relevant experience.
  • Excellent communication skills necessary for clear communication of technical concepts to customers.
  • Hugely customer orientated with the ability to work on own initiative.
  • Goal and service-oriented with a sales approach.
  • Technically articulate with a good knowledge of infrastructure and systems and the integrations between systems as they would apply.
  • Willingness to learn new subjects and present these to customers.
  • ITIL certified professional desirable

As this is a global role candidates must be flexible and be willing to travel to attend various customer meetings/presentations when required.

Source: Damovo Deutschland GmbH & Co. KG