support jobs

Near dublin, dublin
2134Jobs Found

2134 jobs found for support jobs Near dublin, dublin

I
I

2nd Line Support Engineer

INFORM3 Recruitment Limited

Dublin, Dublin
3 days ago
Dublin, Dublin
€38k - €45k Per Year
3 days ago
€38k - €45k Per Year

2nd Line Support Engineer            Dublin   €38-45k

My client based in Dublin has an immediate requirement to recruit an additional 2nd Line Support Engineer to join an established team providing remote support to their client base and project work on client site in the Dublin area.

The ideal candidate will have a minimum of 2 years experience providing technical support in a Windows environment, able to work autonomously and enjoy keeping up to date with the latest technologies.

Responsibilities

  • Provide 2nd line Support
  • Provide support and guidance to the 1st Line Engineers
  • Project work
  • To remain current with technologies and offer high quality guidance and advice resolution

Key Requirements

  • Strong knowledge of Windows O/S and associated technologies
  • Group Policies and Active Directory
  • Exchange / Office 365
  • Windows Server 2016/19
  • Basic networking, firewalls, WAN, LAN
  • Virtualisation, ideally VMWare
  • Comfortable liaising with technical and non-technical users
  • A driving license is a must

If you want to be part of a dynamic and fast-growing company my client will want to hear from you, so please apply now with a copy of your CV!

INFORM3 IT Recruitment is an equal opportunities employer. By applying to this position, you accept the terms of our privacy policy which you can find on our website.

E
E

IT Support Engineer - Permanent

Ergo

Dublin
4 days ago
Dublin
4 days ago

Overview:

Ergo are seeking an IT Support Engineer for a permanent role in our newly refurbished offices in Eastpoint Business Park, Dublin. In this exciting and challenging role you will join a high-performing helpdesk supporting some of the most well-known companies in Ireland.

You will work at the leading edge of IT engineering projects in Ireland and forge a career at a company recently awarded Microsoft Country Partner of the Year for the 5th time in 10 years.

The Level 1 Engineer will need strong Windows 10 knowledge, Active Directory Administration Skills, Basic Server 2016 admin skill will help.

In addition to an exciting technology stack and great environment we offer training incentives and bonuses that reward self-starters who want to develop their skills and careers.

Key Role Responsibilities:

  • Triage incoming tickets for other engineers.
  • Provide remote user support to users on Microsoft stack.
  • Get involved in project work.
  • IT Administration and troubleshooting of Windows Server environment.
  • Network monitoring and support.

  • Patching and deployment using SCCM.

Desired Skills for this role:

  • 3+ years experience in a similar role (Helpdesk Engineer, Systems Administrator).
  • Windows 10 knowledge.
  • Active Directory Administration Skills.
  • ITSM tools.
  • Basic knowledge of Office 365 application and portals.
  • Excellent communication skills.

  • Professional certifications an advantage.
E
E

Graduate IT Helpdesk Support - Permanent

Ergo

Dublin
6 days ago
Dublin
6 days ago

Overview:

Ergo are seeking a Graduate IT Helpdesk Support Engineer. The successful Engineer will join a leading company in the telecommunications sector based in West Dublin. The role will be worked Monday to Friday, 10am to 7.30pm and occasional Saturday morning work will be required that can be worked remotely in which time in Lieu will be given i.e. the following Monday off. This role is an excellent opportunity to gain experience in the Telecommunications sector and provides great career progression.

Key Responsibilities:

  • Dealing with various technical issues - full training and support will be given onsite during onboarding.
  • Provide Level 1 technical support of the key telecommunication equipment across the group to an agreed service level.
  • Dealing with internet access issues.

Key Skills:

  • Bachelor’s Degree in IT or relevant IT Certification.
  • Strong work ethic and willingness to learn about new systems.
I
I

IT Field Engineer

inform3 IT Recruitment Limited

Dublin, Dublin
3 days ago
Dublin, Dublin
€50k - €55k Per Year
3 days ago
€50k - €55k Per Year

IT Field Engineer              Dublin                   €50-55k

My client based close to Blanchardstown has an immediate requirement to recruit a technically capable Level 3 IT Engineer to join their busy team who is able to bring projects in on time and to client expectations.

You will be in direct contact with end users over the telephone, via remote support and face to face for their customers based predominantly around the Dublin area. Above all, it will be expected that you help to ensure that defined service levels are consistently delivered to customers, requiring excellent personal communication skills and the ability to work on your own and as a member of a team.

The successful candidate will need to have an excellent knowledge of all aspects of desktop and network technical support with proven commercial experience providing 3rd Line Support in a client facing capacity.

Responsibilities

  • Project delivery from initial scope to handover
  • Providing 3rd Line Support both remotely and on client site
  • Incident/escalation management

Requirements

  • Excellent knowledge of Windows Operating Systems and supporting technologies
  • Windows Server 2016 and ideally 2019
  • Virtualisation: VMWare
  • Cloud technologies: Azure, Office 365
  • Networking, LAN and WAN, DHCP, DNS, Firewalls
  • Able to liaise confidently with both technical and non-technical users
  • Driving license is essential

We are looking for a self-motivated Support Engineer who is used to working to tight deadlines ideally. My client offers a friendly and enthusiastic working environment at a company that values its staff and their career progression.

INFORM3 IT Recruitment is an equal opportunities employer. By applying to this position, you accept the terms of our privacy policy, please find on our website.

W
W

Recruiting Application Support Analyst

Workday, Inc

Dublin
2 days ago
Dublin
2 days ago

Do what you love. Love what you do.


At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

Job Description

About the Team

Our Recruiting Support team’s goal is to ensure Workday delivers an excellent user experience. You’ll be part of a group of experts that support one another and foster a learning environment where questions are welcome. Every member of the team understands that open collaboration and cross-functional teamwork are vital to being successful in supporting our clients. Someone on the team once described our mission as “solving a beautiful puzzle” and we take pride in doing so.

About the Role

This is not just a role answering questions – we’re experts in digging in and coming up with solutions to a variety of time sensitive, business-critical issues. Being a Recruiting Support Analyst is about passion, innovation and excellence in a fast-paced and dynamic organization. The issues we face are usually pivotal to the customer, so your work can have a significant impact on our customer satisfaction, which is one of our core values.

What you can achieve in 12-24 months

As an Analyst in our Recruiting Support team, your journey to success means you will become highly knowledgeable around the Workday Recruiting product and various technologies which are used both to configure and to troubleshoot Workday. Our team supports and understands the product holistically, so you will build partnerships across almost all teams in Workday.

Within the first year in your role, you will become confident in managing the incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with our service level agreements and best practice. As you develop technical expertise on the Workday Recruiting product, you will implement and drive performance improvements to help resolve product and process inefficiencies.

Beyond the first year, as your skillset increases, you will drive product improvement by working cross-functionally with our functional and/or engineering teams to quickly analyze and diagnose issues. You will become a key support figure for some of our largest and most critical customers, highlight processes, trends and identify areas for enhanced functionality and tools. Your feedback will directly impact upcoming support initiatives and we will also look to you to mentor the team as you become a subject matter expert in key areas.

About You

  • You can demonstrate customer support experience with a focus on customer satisfaction providing technical support for enterprise software applications
  • You’re a confident communicator (verbally and in writing), who collaborates effectively with users at all levels and varying technical ability
  • You’re passionate about problem-solving and have strong analytical skills
  • You love to learn and can effectively absorb new technology and features
  • You are a team player who will build relationships across the organization and company to continue improving the way we serve our customers.
  • You are a self-starter with the ability to work autonomously to find workarounds and solutions, but know when to ask for help.
  • You recognize that a finely tuned sense of urgency in relation to customer and leadership expectations is vital
  • You’re accustomed to the pressure related to resolution timeframes and conflicting/competing priorities that require multitasking
  • You are capable of excelling in a growing and rapidly changing company, working on a brand-new product.
  • You demonstrate initiative, flexibility and provide complete follow through on areas of responsibility.

#LI-RI1

W
W

Customer Support Analyst - Talent

Workday, Inc

Dublin
2 days ago
Dublin
2 days ago

Do what you love. Love what you do.


At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

Job Description

About the Team

Our Talent Support team’s goal is to ensure Workday delivers an excellent user experience. You’ll be part of a group of experts that support one another and foster a learning environment where questions are welcome. Every member of the team understands that open collaboration and cross-functional teamwork are vital to being successful in supporting our clients. Someone on the team once described our mission as “solving a beautiful puzzle” and we take pride in doing so.

About the Role

This is not just a role answering questions – we’re experts in digging in and coming up with solutions to a variety of time sensitive, business-critical issues. Being a Talent Support Analyst is about passion, innovation and excellence in a fast-paced and dynamic organization. The issues we face are usually pivotal to the customer, so your work can have a significant impact on our customer satisfaction, which is one of our core values.

 

What you can achieve in 12-24 months

As an Analyst in our Talent Support team, your journey to success means you will become highly knowledgeable around the Workday product suite and various technologies which are used both to build and to troubleshoot Workday. Our team supports and understands the product holistically, so you will build partnerships across almost all teams in Workday. 

Within the first year in your role, you will become confident in managing the incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with our service level agreements and best practice. As you develop technical expertise in various Workday technologies and/or products, you will implement and drive performance methodologies to resolve product/process inefficiencies in different areas.

 

 Beyond the first year, as your skill set increases, you will drive product improvement by working cross-functionally with our functional and/or engineering teams to quickly analyse and diagnose issues. You will become a key support figure for some of our largest and most critical customers, highlight processes, trends and identify areas for enhanced functionality and tools. Your feedback will directly impact upcoming support initiatives and we will also look to you to mentor the team as you become a subject matter expert in key areas. 

About You

  • You can demonstrate customer support experience ideally in a call center or help desk support with focus on customer satisfaction.

  • You've got experience of supporting or implementing a HCM/Talent system solution, ERP application, on-premise ERP system or  in a Software-as-a-Service company. 

  • It would be great if you had knowledge of Human Resources terminology.

  • You’re a confident communicator (verbally and in writing), who collaborates effectively with users at all levels and varying technical ability.

  • You’re passionate about problem-solving and have strong analytical skills.

  • You love to learn and can effectively absorb new technology and features.

  • You are a team player who will build relationships across the organisation and company to continue improving the way we serve our customers.

  • You are a self-starter with the ability to work autonomously to find workarounds and solutions, but know when to ask for help.

  • You recognise that a finely tuned sense of urgency in relation to customer and leadership expectations is vital.

  • You’re accustomed to the pressure related to resolution timeframes and conflicting/competing priorities that require multitasking.

  • You are capable of excelling in agrowing and rapidly changing company, working on a brand-new product.

  • You demonstrate initiative, flexibility and provide complete follow through on areas of responsibility.

#LI-RI1

S
S

IT Support Specialist

Square

Dublin
9 days ago
Dublin
9 days ago
Company Description
Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.Job Description

As an IT Support Specialist you will collaborate with Square employees to quickly resolve any technical issue that interrupts their day. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working on a phone/chat based technical support desk or at a walk up support station. 

You will:

  • Answer questions and provide support for Square employees in person (later in 2021) and online (via email, Slack, and tickets).
  • Image Mac, Windows, and Linux computers and configure these computers for Square employees
  • Be hyper responsive to our Customer Success team when they encounter an issue
  • Perform small project based work to improve IT and Square systems 
  • Showcase your knowledge by training other employees on new applications, hardware, and more!

 

Qualifications

You have:

  • A drive to assist customers and solve their technical problems. 
  • End-user support experience for MacOS or Windows 
  • Problem solving and intuitive troubleshooting skills
  • A strong understanding of connecting computers to networks especially over wifi and VPN
  • Ability to lift 50 lbs computer equipment and hardware, climb ladders and use hand tools where necessary
  • Experience in Gsuite Administration
  • Ability to work some weekend days 
  • 1-2 years work experience in a technical support or helpdesk environment 

Even Better:

  • VOIP administration experience, especially with Amazon Connect
  • Experience troubleshooting Chrome OS
  • Experience building Windows images
  • Command-line Unix experience
  • You’ve used Atlassian products before, especially JIRA
  • Being a serious A/V geek!
  • Previous experience with Salesforce Service Cloud
  • You have a history of expanding your knowledge via technical training and certification.

Additional Information
At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
C
C

Care Support Worker - Part-Time - Dublin

Cheshire Ireland

Whitehall
2 days ago
Whitehall
2 days ago

EXCITING CAREER OPPORTUNITIES!

4x Care Support Workers


Cheshire Ireland provides quality services to adults with physical,sensory and neurological disabilities at a medium and high level of need. We provide individualised supports to promote wellbeing, independence and quality of life for all people who use our services. We currently provide services to over 200 people in their own homes, in residential centres, in supported accommodation and in respite facilities. Established in Shillelagh, Co.Wicklow in 1963, Cheshire Ireland are a Section 39 organisation funded by the HSE. We employ over 800 staff and operate in Dublin, Cork, Galway, Wicklow, Limerick, Donegal, Kerry, Carlow, Waterford, Sligo and Mayo.

 

The people we are looking to recruit will be contracted for 1x18 Specified Purpose contract hours, 1x30 Permanent Contract hours, 1x20 Permanent Contract hours and 1x15 Permanent Contract hours in Cheshire Community Living Services based in the clients own home in Whitehall Dublin 9.

 

THE ROLE

What we do?

A Care Support Workers role is to support and facilitate individuals to live in their own home, to develop and hold valued social roles and a variety of meaningful relationships within their communities.


How we work.

The Cheshire Community Living Service is based on clear principles of supporting people one person at a time. As a Cheshire Care Support Worker you will be committed to the provision of quality services and to the concept of working in partnership with clients who live in their own homes.


What you will do.

The successful candidates will have the ability to operate independently with good use of initiative, and also to work effectively in a small team of staff. You and your team will provide personal care in line with client health needs, exercise programmes, and household management. You and your team will support clients safety, security, emotional, and spiritual well-being whilst also supporting people, if necessary, to identify their individual goals and achieve future aspirations.

 

SKILLS and  EXPERIENCE


 Driving Licence Essential

 Supporting a Service User In Their Daily Life

 Social Care Qualification

 Ability to Network in the Community

 Desire for Personal & Professional Development

 Personal Initiative

 Commitment

 

WHY WORK WITH US?


  Flexible Working Hours

  13.94 - 16.87 per hour (depending on exp)

  Maternity Benefit

  Employee Assistance Program

  Twilight/Night and Weekend Premiums

  Career Opportunities

  Induction and on going training


APPLY NOW!


To Apply For This Post Please Forward A Detailed CV Via Email To: lisa.condren@cheshire.ie

 

Closing Date:-  15th March 2021                                                                       


Ref Code:- CSW/CCLS/HC/Whitehall March2021.


Cheshire Ireland is an equal opportunity company. All successful candidates will be subject to vetting by the Garda Vetting Unit.

 

 

C
C

Care Support Worker - Part-Time - Dublin

Cheshire Ireland

Whitehall
2 days ago
Whitehall
2 days ago

EXCITING CAREER OPPORTUNITIES!

4x Care Support Workers


Cheshire Ireland provides quality services to adults with physical,sensory and neurological disabilities at a medium and high level of need. We provide individualised supports to promote wellbeing, independence and quality of life for all people who use our services. We currently provide services to over 200 people in their own homes, in residential centres, in supported accommodation and in respite facilities. Established in Shillelagh, Co.Wicklow in 1963, Cheshire Ireland are a Section 39 organisation funded by the HSE. We employ over 800 staff and operate in Dublin, Cork, Galway, Wicklow, Limerick, Donegal, Kerry, Carlow, Waterford, Sligo and Mayo.

 

The people we are looking to recruit will be contracted for 1x18 Specified Purpose contract hours, 1x30 Permanent Contract hours, 1x20 Permanent Contract hours and 1x15 Permanent Contract hours in Cheshire Community Living Services based in the clients own home in Whitehall Dublin 9.

 

THE ROLE

What we do?

A Care Support Workers role is to support and facilitate individuals to live in their own home, to develop and hold valued social roles and a variety of meaningful relationships within their communities.


How we work.

The Cheshire Community Living Service is based on clear principles of supporting people “one person at a time”. As a Cheshire Care Support Worker you will be committed to the provision of quality services and to the concept of working in partnership with clients who live in their own homes.


What you will do.

The successful candidates will have the ability to operate independently with good use of initiative, and also to work effectively in a small team of staff. You and your team will provide personal care in line with client health needs, exercise programmes, and household management. You and your team will support clients’ safety, security, emotional, and spiritual well-being whilst also supporting people, if necessary, to identify their individual goals and achieve future aspirations.

 

SKILLS and  EXPERIENCE


§ Driving Licence Essential

§ Supporting a Service User In Their Daily Life

§ Social Care Qualification

§ Ability to Network in the Community

§ Desire for Personal & Professional Development

§ Personal Initiative

§ Commitment

 

WHY WORK WITH US?


§  Flexible Working Hours

§  €13.94 - €16.87 per hour (depending on exp)

§  Maternity Benefit

§  Employee Assistance Program

§  Twilight/Night and Weekend Premiums

§  Career Opportunities

§  Induction and on going training


APPLY NOW!


To Apply For This Post Please Forward A Detailed CV Via Email To: lisa.condren@cheshire.ie

 

Closing Date:-  15th March 2021                                                                       


Ref Code:- CSW/CCLS/HC/Whitehall March2021.


Cheshire Ireland is an equal opportunity company. All successful candidates will be subject to vetting by the Garda Vetting Unit.

 

 

B
B

Manager, Customer Support

Brightflag

Dublin
27 days ago
Dublin
27 days ago

 

Be The Next Strategic Global Leader of Customer Support!

Brightflag is looking to bring on an experienced Manager of Customer Support with experience in enterprise B2B SaaS applications to lead the global technical support team. The Manager of Customer Support will report to our VP of Customer Success & be responsible for handling customer & law firm user questions and issues on the Brightflag platform. You will be a key member of the Customer Success team working cross-functionally within the CS and go-to-market teams as well as Engineering and Product teams to deliver consistent world-class support!

At Brightflag, we place a high level of focus on execution, quality, and timeliness of resolution in order to achieve our committed SLAs across our customers. In this role, you will be measured along the following metrics: Time to First Response (TTFR), Status Update Frequency (SUF), weekly case backlog, and case growth rate. Both TTFR and SUF relate directly to our customer commitment of responsiveness in resolving technical issues, to which we currently achieve 95%+ compliance globally. Our weekly case backlog ensures cases are being resolved quickly against our target of 30 cases. An important measure of success in your first year will be achieving our case growth rate target or < 4.5%, which a strong candidate will bring expertise and previous experience on managing growing case volumes and case deflection strategies at B2B enterprise SaaS companies to achieve this goal.

 

WHAT YOU WILL DO:

The Brightflag Support team plays a key role in the value we deliver to our customers and their vendors, which enables their ongoing legal service operations with minimal disruption.

  • Hire, motivate, and retain a team of technical support representatives, responsible for delivering exceptional customer support via email, in-app messaging, and phone 
  • Consistently track (daily/weekly/monthly) progress against our goals for TTFR, SUF, weekly case backlog, and case growth rate, and identify areas for improvement 
  • Manage daily and weekly escalations within the technical support team to ensure timely resolution of critical cases 
  • Implement case deflection strategies by analyzing support case data and trends to identify opportunities for reducing or slowing case growth
  • Coach support reps on managing, responding and resolving complex cases
  • Continuously refine and implement processes, policies, tooling, and documentation that enables the team to deliver world-class support 
  • Track, measure, and report on key support metrics, including regular reviews with Brightflag leadership 
  • Author new help center or other knowledge articles to enable improved customer self-sufficiency 
  • Work cross-functionally with CSMs, Implementations, Product, Engineering and Legal Analyst teams to support customers 

WHAT YOU'VE ALREADY DONE:

An important element of success will be your ability to become an expert on the product, and to think long-term about scaling and growth needs of the global team and the operations, tools, process, or product improvements necessary to meet company and team goals and to deliver effective technical solutions to our customers.

  • You've successfully implemented strategies to achieve SLAs, case backlog and case growth rate or similar targets within a global support organization for an enterprise B2B SaaS application
  • You've used Zendesk or similar case tracking systems, reporting tools, and insights to understand case trends, backlog, SLAs, escalations, priority, and other resourcing needs across the team each day.
  • You've demonstrated success in working directly with Product/Engineering teams in regular feedback loops to drive product and supportability improvements
  • You have a proven track record of achieving high levels of customer satisfaction and aligning outcomes to customer and company goals
  • You've demonstrated ability to analyze customer support and product data to make recommendations and improve processes ongoing
  • You are known for evaluating and implementing case deflection strategies for SaaS or similar enterprise applications to support company growth 
  • You've handled critical customer issues that require escalation to Product/Engineering teams for resolution 
  • You pride yourself on your communication skills, including customer facing verbal, written, and presentation ability
  • You are highly self-motivated, with a penchant for continuous, independent improvement under remote working conditions

BONUS SKILLS:

  • Domain knowledge or expertise in legal management, legal operations or legal service delivery
  • Experience with Salesforce, JIRA or other account management and development software 
  • Managed a geographically distributed team

 

BENEFITS & PERKS

At Brightflag, your work makes a real difference, your contribution is seen and your work is valued. We value growth & would love for you to join & later on find new passions here at Brightflag!

  • Competitive salary and equity in a fast-growing start-up   
  • Flexible work location across Ireland
  • 25 days holidays   
  • Comprehensive health insurance with Irish Life   
  • Educational Assistance policy (incl study leave) to support your development 
  • Reading is important, therefore we offer an outstanding Book Worm Scheme benefit   
  • Wellness Programs and a focus on Work Life balance 

 

ABOUT BRIGHTFLAG

Hello, we're Brightflag - one of the fastest growing tech-startups in the legal world. We've recently announced the completion of a$28 million growth equity investment to continue our mission to transform legal spend management. We're achieving this by combining AI, Machine Learning and a range of technologies to deliver a data driven, legal spend management platform. 

Our SaaS platform intelligently allows our customers to analyse legal bills, drive cost savings and automate time intensive processes. It also extracts insights, used to make data-driven decisions at every step of the legal spend lifecycle. Customers include Uber; Telstra, Australia's largest telecommunications company; and Rimini Street, the multinational enterprise software support company.  You can learn more about Brightflag Here

At Brightflag, we are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Salary

€38k - €45k Per Year

Job Type

Full Time

Posted

3 days ago

Description

2nd Line Support Engineer            Dublin   €38-45k

My client based in Dublin has an immediate requirement to recruit an additional 2nd Line Support Engineer to join an established team providing remote support to their client base and project work on client site in the Dublin area.

The ideal candidate will have a minimum of 2 years experience providing technical support in a Windows environment, able to work autonomously and enjoy keeping up to date with the latest technologies.

Responsibilities

  • Provide 2nd line Support
  • Provide support and guidance to the 1st Line Engineers
  • Project work
  • To remain current with technologies and offer high quality guidance and advice resolution

Key Requirements

  • Strong knowledge of Windows O/S and associated technologies
  • Group Policies and Active Directory
  • Exchange / Office 365
  • Windows Server 2016/19
  • Basic networking, firewalls, WAN, LAN
  • Virtualisation, ideally VMWare
  • Comfortable liaising with technical and non-technical users
  • A driving license is a must

If you want to be part of a dynamic and fast-growing company my client will want to hear from you, so please apply now with a copy of your CV!

INFORM3 IT Recruitment is an equal opportunities employer. By applying to this position, you accept the terms of our privacy policy which you can find on our website.