Overview:

We are looking for a highly motivated Technical Service Delivery Manager to join our exceptional team here at Ergo.

This position will demonstrate effectiveness and professionalism in the delivery of of the service.

You must have experience directly managing resources and have a strong knowledge of SLAs and KPIs.

Key Responsibilities:

• Experience Directly managing staff and ensuring that they are coordinated to achieve service Levels
• Manage and deliver key initiatives in the goal of achieving Service Delivery excellence
• Liaise with relevant internal and external stakeholders to ensure smooth service delivery to the customer
• A strong knowledge and experience of overseeing trouble ticket system and managing it effectively
• Project Plan preparation and ownership throughout the delivery
• Overall Accountability for service delivery, within budget, scope, quality and time requirements
• Allocation of tasks to the delivery team
• Work with business stakeholders to effectively manage program requirements and expectations
• Ensure that Stakeholders are service providers are maintaining strong level of services
• Deliver continuous visible improvement of productivity resulting in increased cost effectiveness and value across the relevant customer base
• Assist with the definition and preparation of service level KPI reporting as required
• Issue management reporting on all key components of service delivery
• Risk & Issue identification and management throughout the delivery
• Review service failures and produce incident reports as and when required.
• Accountable for problem resolution and implementation of corrective actions where required

Key Role Requirements:

Knowledge of some or all of:

• Microsoft Technologies particular Azure
• Broad Industry Infrastructure Technology solutions
• Strong Experience of Managing a Help Desk
• Project management methodologies
• Best practice people management
• Change Management
• Best practice Customer Service
• ITIL/ISO

About Ergo:

This isn't just a career; it's a culture. That's what makes us different from other IT employers. What you'll get from training will be matched by what you can learn from your peers around you. Working towards the same goal on high pressure client projects is balanced by great working relationships, social aspects and competitive benefits, led by a management team who strive for individual growth and victories as well as company performance.

Basketball Ireland is inviting applications for the role of Digital Media Manager and Communications Assistant

Reporting to:

Media and Communications Manager

Role Duties:

The role is to create content and maintain Basketball Ireland’s website and social channels, working closely with the Media and Communications Manager.

The Digital Media Manager and Communications Assistant will have a passion for social media and possess the ability to create dynamic content, including video.

They will assist the Media and Communications manager in all communications and media relations for Basketball Ireland, both internal and external. This will include writing previews, game reports, press releases and in-house documentation.

Dealing with both internal and external stakeholders, helping build and maintain effective working relationships.

Help create new and innovative ways to promote and market Irish basketball.

Other general media and marketing duties including, but not exclusive to, supporting live TV broadcasts and management of media, photographers, commentary and streaming.

Working as a core part of a team, to ensure the smooth running of events.

Providing support to other Basketball Ireland departments and Irish international teams.

Candidate Requirements:

At least two years experience in a similar role.

A third level qualification in Digital Media/Communications/Journalism, or relevant discipline.

Passion for social media and proven ability to create dynamic content, including video

Proficiency in use of camera equipment and ability to desktop edit, using software such as Adobe, FCP or similar.

Knowledge of content management systems, such as WordPress.

Strong communication and written skills.

Excellent interpersonal skills and experience in dealing with media contacts and the volunteer base of an organisation.

Knowledge of the sports media scene in Ireland.

Excellent organisational, scheduling and planning skills, with attention to detail

A team player and flexibility in working hours – please note there will be weekend work involved with this role.

A full, clean, driving license. The successful candidate must also have their own mode of transport for travel to and from games at weekends.

A knowledge of basketball is desired, but not essential.

PLEASE NOTE:

This is a full-time role based at Basketball Ireland headquarters at the National Basketball Arena in Tallaght, Dublin 24. The job shall start remotely, due to Covid-19.

How to Apply:

Applications for the role must include:

• Cover letter
• CV
• Links to examples of social media work or content creation
• A sample basketball game report (approx. 400 words) 

All four elements of the application should be sent by email to Basketball Ireland CEO & Secretary General, Bernard O’Byrne, at bobyrne@basketballireland.ie on or before 1700 on Monday, March 22nd, 2021.
Salary: minimum annual renumeration €30,000

Shopify Developer – Dublin City (wfh/hybrid)

Our client is a market leader globally in provision of eCommerce solutions to multiple large scale brands, managing the design and implementation of their online sales channels and with a well established presence for many years in Dublin City, they have engaged with IT Search to speak to qualified and experienced Shopify Developers to join their existing team. This role will allow significant career progression with the opportunity to work with a team of experts within large multinational brands.

The role:

• Work with existing teams of developers to develop and maintain multiple eCommerce client sites
• Act as Subject Matter Expert alongside Project Managers to scope and execute new processes
• Bring additional expertise in the area of ongoing testing and security areas
• Ensure mobile responsiveness and monitor analytics/performance and address where required
• Ongoing development in Apps, Themes and general web development (HTML5/JS/CSS) within Shopify

Requirements

• 5 years of commercial experience in web development
• 3+ years of specific Shopify Development alongside HTML5, Javascript, CSS
• Strength in Shopify Theme development, related APIs and templating
• 3^rd Party integration knowledge with various social media and payment platforms

Please forward your latest CV (and portfolio if appropriate) stating required salary and availability to arrange a conversation.

Note; we can only accept applications from candidates eligible to work in the EU.

If you're new employer was a person, they'd probably be the cooler older sibling; they'd take you on your first big bold bold adventure. They'd be popular, everyone would know them & they'd constantly smile, hurtling into life, fearlessly defying convention. And damn, they look great while they're doing it. They'd probably be a little cheeky & above all, they'd bring out that playfulness in you.

If you're reading this - you're ambitious & we're going to get on just fine.

THE BIGGEST BRANDS - that's this exclusive senior ecommerce management opportunity in a nutshell & if you're game to level up, use your commercial & digital savvy to compete in markets beyond Ireland - read on.

Markets change, shopper behavior evolves & great eCommerce people know how to monopolize on the data which inspires that changing behaviour and give customers what they want or what they don't even know they want yet ;-). The best, drive smashing experiences across multi platform digital assets & aren't painting ecommerce as digital marketing. They see ecommerce as its own science... where when you change the formula in real time - you WIN BIG - but constantly adapt.

COME COMPETE

• I'm hiring a seasoned E-Commerce Manager for a brand that's rewriting the rulebook.
• This is a new role - which brings together unique data, experience & UX elements of the ecommerce team under your purview.
• You'll effectively own trading performance and drive all of the facets that drive sales
• You're someone who is obsessed with the latest technologies, concepts & ideas that evangelize the digital experience; not just "shopping online - that's so noughties"
• Your team - are incredibly switched on & C-Suite are not only willing to invest in epic digital projects - but will back you, even if they fail.

WHAT DO YOU NEED

• Competitive spirit - this brand's trade portfolio is fast becoming EU wide. They work with global consumer brands who have high end product lines targeted at a customer base who love the experience of their apparel.
• Technical Prowess - you're a google analytics nut & are very comfortable in the data dashboards (it's ecommerce, of course you are). You are comfortable pulling up your sleeves and talking to a very developed digital, visual, social, marketing and ecommerce functions - using insights to augment digital projects, driving better user experience to ultimately DRIVE digital sales (no illusions here - you are savvy).
• Commitment & Adaptability - this is a significant hire. The right person will be in it for the long haul - and you're not Titleist. We're open to discussing with senior management in eCommerce & my client will shape around you. The markets they have a foothold in are experiencing double digit growth - so we need you to think really big - that's why they have invested so heavily in hardcore tools & systems.
• ROI Obsessed - you give a lot to your working relationships, your engagement with providers, agency partners. You're someone who thinks about the potential of "we" - not "I" and you hold yourself accountable to make others see that way of thinking by demonstrating your best & immersing yourself in a team of workmates - digital obsessives & brand nuts.

It's 2021 - so of course you'll have both office access & very flexible work from home arrangements. We also welcome international applicants. The team is multi-national.

So. You have two options.

1. Don't press apply. Fine. But remember - "you miss 100% of the shots you don't take".
2. Apply or send a confidential expression of interest to adrian.clarke@itsearch.ie & see what this role is really about. We're plugged into the leadership team, have direct access to the hiring panel & have answers to even the most specific of questions.

If you don't have a CV to hand - don't worry- I'd rather hear your story.

And if you're on the fence: https://www.tiktok.com/@datarecruiter/video/6930555325317647621?lang=en&is_copy_url=1&is_from_webapp=v2

Adrian Clarke, Associate Director is managing this search. Adrian works with some of the world's biggest brands in EMEA building Data Labs, Digital Centres of Excellence & using data to build better brand & product experiences. He is a marketing & digital obsessive.

Apply today for more info. E.: adrian.clarke@itsearch.ie

IT Search is an Irish Technology, Data & Digital Recruitment Group.

www.itsearch.ie

Job Description:

• On behalf of our client, a market leading successful trading business, we are looking to hire an ambitious, hardworking, driven, motivated and quick learning sales executive interested in forging a career in precious metal sales.

• While no experience of precious metal sales is required as this role will have a full training and onboarding plan, you will need to be a high achiever with a good degree qualification and some commercial work experience.

• This is an excellent opportunity for the right person to start their career in precious metal sales and is a great way to get a start into this exciting and fast moving industry and you will learn from the best on how to be the best.

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If you are:

• A college graduate with a minimum of an Ordinary Degree

• Have 1 year of experience in a financial services environment and have a solid understanding of financial markets

• Are proficient on social media and Microsoft Office

• Have good attention to detail and perfect written English

• Interested in trading and or precious metals

• Hardworking

• Driven to succeed in sales

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Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Hundreds of millions of people use Twitter daily to see what’s new in the world and to connect to their interests. Twitter is also an electric place for brands, businesses, and self-promoters to find a loyal audience. Millions of those advertisers use self-serve ads and are educated and supported by the Small and Medium Business Team (SMB).

The SMB Global Content Marketing team builds programs, creates opportunities, and educates small, medium, and enterprise level companies. Our goal is to help brands and agencies understand how to use the channel, invest in the right level of Twitter Ads, and see measurable success on Twitter and Twitter Ads.

The team is looking for a Content Marketer to help produce email content, ad copy, and landing pages to deliver this message. You will write, edit, and develop content that helps educate brands and small businesses on the benefits of Twitter. You should have strong communication skills, a keen attention to detail, and be a grammar and spelling stickler.  You should have a strong understanding of performance marketing, and a desire to always grow. This role will evolve and change. Must be willing to grow and evolve with the role, including bringing new ideas to the team to help share our message.
What You’ll Do

The Content Marketing Manager will report directly to the Manager of SMB Global Content Marketing team and work closely with different members of the SMB team.

• Writing/assisting in the creation of marketing collateral (landing pages, blog posts, ebooks, email copy, ad copy, etc.)

• Content project management: making sure content goes through the right workflow and approval processes while maintaining a deadline

• Proofing content to make sure it adheres to our style guidelines

• Assisting in reporting that turns data into an actionable story and communicating emerging opportunities to key stakeholders

• Working with internal resources, and with a design partner to prioritize and obtain visual creative

• 4  years of relevant experience

• Bachelor’s degree required

• Demonstrated track record of executing performance-related content with measurable results

• A combination of creative and analytical skills and a commitment to quality, accuracy, and consistency, including adherence to brand standards

• Strong writer and editor

• Savvy and strategic social media user as well as an understanding of the role of SEO in content

• Exceptional project management skills with an ability to work across multiple groups and on tight deadlines

• Experience with content management systems (familiarity with Adobe Experience Manager a plus), as well as with content marketing tools and platforms

• Digital ads, social, or online media background preferred

• Must be willing and excited to grow and change with the role as well as a can-do attitude and a willingness to roll up your sleeves

• Experience working with localization teams is preferred.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

The role of Recruitment Consultant involves:
*As a Recruitment Consultant you will oversee the entire recruitment process managing both candidates and clients
*You will source candidates, cold call potential clients, interview candidates,shortlist and present candidates to clients and negotiate salaries beforeclosing the deal
*You will need to be self motivated and able to manage your own time
*You will have a direct influence over your salary and career progression
Candidate Requirements for Recruitment Consultants:
Your role will involve searching our Candidate database, numerous online job boards and fielding advert responses. You will also get involved with head hunting and using social media tools.
We are looking for high energy individuals with the desire to be the best and a track record of success.
You should be able to demonstrate the following attributes:

*Self motivation
*A high achiever
*Competitive
*Money motivated and target driven
*An entrepreneurial spirit
*A solid work ethic
*Life skills gained through travel or sports etc
*Great communication skills

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