location_0_addressRegionName

location_0_addressCountryName

OFFSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

Support Representative

You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products like Search, Maps, and AdSense.

KBSkills

ACTIVE

https://www.youtube.com/watch?v=zhUgaKb0s5A

https://www.youtube.com/watch?v=n_Cn8eFo7u8

https://www.youtube.com/watch?v=-XRLl9LEZ7c

<h3>Minimum qualifications:</h3><ul><li>Bachelor's degree or equivalent practical experience.<br/></li><li>2 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.</li><li>Ability to work non-standard, on-call rotation weekend and holiday hours.</li></ul><br/><h3>Preferred qualifications:</h3><ul><li>Experience in content policy, anti-abuse and reviewing online content.</li><li>Experience working with international issues across multiple geographies, including freedom of expression, child safety or online controversial content.</li><li>Experience with spreadsheets, databases SQL and data analysis.</li><li>Ability to communicate in English and Hindi fluently to support client relationship management in this region.</li><li>Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.<br/><br/></li></ul><div><h2>About the job</h2><p>Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles are what's best for them. Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products like Search, Maps, and AdSense. On this team, you're a big-picture thinker and strategic leader. You understand the user's point of view and are passionate about using your combined technical, sales and customer service acumen to protect our users. You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Help us show that quality on the Internet trumps all.<br/><br/>As a Trust and Safety Associate you defend the integrity of Google, its users, and partners worldwide by defining and communicating product policies, fighting spam, fraud, and abuse across Google products. You are proactive, motivated, organized, responsible, innovative--and able to work well in a fast-paced, global, cross-functional, and team-oriented environment while demonstrating technical know-how, effective communication and getting things done.</p><p>At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.</p></div><div><h2>Responsibilities</h2><ul><li>Design and implement integrations between business objectives and business systems, including designing and building strategies that support these business systems.<br/></li><li>Conduct strategic analysis, optimize business performance, and deliver within relevant product areas. This includes analyzing data, identifying trends, and developing solutions that improve business performance.<br/></li><li>Manage projects involving multiple stakeholders, tight timelines, important organizational implications, and changing circumstances.<br/></li><li>Use Google’s big data to conduct data-oriented analysis, architect metrics, synthesize information, solve problems, and influence business decision-making by presenting insights and market trends.<br/></li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.<p><strong>Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: <em>Watch the below video!</em></strong></p>

<p>Since our founding in 1998, <strong>Google</strong> has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.<br><br>It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.<br><br>So if you want to develop new technology and craft beautiful products, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.</p>

Google

Policy Escalations Specialist, YouTube Trust and Safety

AdSense

Big Data

Business Solutions

Business Support

Communication Skills

Cross-Functional

Customer Relationship Management (CRM)

Customer Support/Service

Data Analysis

Detail Oriented

English Language

Equal Employment Opportunity (EEO)

Google Search Engine

Hindi Language

Internet Security

Leading Edge Technology

Market Trend Analysis

Metrics

Microsoft FAST

On Call

Organizational Skills

Parental Controls

Performance Management

Performance Tuning/Optimization

Problem Solving Skills

Process Improvement

Project/Program Management

SQL (Structured Query Language)

Spreadsheets

Strategic Analysis

Team Player

Technical Sales

Trend Analysis

YouTube

monster

Advertising Specialist

A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.

<h3>Minimum qualifications:</h3><ul><li>Bachelor's degree or equivalent practical experience.</li><li>2 years of experience in policy communication, policy analysis, policy implementation, escalation management, or stakeholder management.</li></ul><br/><h3>Preferred qualifications:</h3><ul><li>Experience working with an array of cross-functional stakeholders such as policy, operations, engineering and product management.</li><li>Experience using data and technology to solve business problems, specifically policy.</li><li>Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.</li></ul><div><h2>About the job</h2><p>Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.</p><p>At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.</p></div><div><h2>Responsibilities</h2><ul><li>Identify and manage gaps in the existing policy framework uncovered or flagged by the expert rater operation. Work with policy specialist teams to develop and influence scalable solutions that improve both user protection and customer experience.</li><li>Foster collaboration between the expert rater operation and policy, operations and engineering teams, in order to drive operational excellence and unlock novel automated enforcement solutions.</li><li>Work with sensitive content or situations and be exposed to graphic, controversial, or upsetting topics or content.</li><li><div>Oversee a Google Ads expert rater operation to ensure the highest quality decisions are passed in model training and human review operations. Arbitrate and audit expert rater decisions at scale, and up-levelling expert raters on Google Ads policies.</div></li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.<p><strong>Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: <em>Watch the below video!</em></strong></p>

Ads Expert Rater Analyst, Trust and Safety

Advertising Monitoring

Advertising Operations

Analysis Skills

Customer Experience

Customer/Client Research

Google Apps

Malware

Operational Audit

Policy Analysis

Policy Implementation

Product Management

Risk Management

Scalable System Development

Strategist

A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages. We use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products such as Search, Maps, Gmail, and Google Ads.

<h3>Minimum qualifications:</h3><ul><li>Bachelor's degree or equivalent practical experience.</li><li>4 years of experience in Data Analytics, Trust and Safety, Policy, Cybersecurity, or related fields.</li></ul><br/><h3>Preferred qualifications:</h3><ul><li>Experience in data processing with SQL.<br/></li><li>Experience in Data Analysis, Research, Risk and Fraud Investigation, Internet Industry, etc.<br/></li><li>Experience analyzing Machine Learning (ML) models performance or working on Large Language Models (LLMs).</li><li>Excellent written and verbal communication and presentation skills and the ability to influence cross-functionally at various levels.<br/></li></ul><div><h2>About the job</h2><p>Trust and Safety team members are tasked with identifying and taking on the problems that challenge the safety and integrity of our products. We use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products such as Search, Maps, Gmail, and Google Ads. In this role, you will work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed, with urgency.</p><div>Policy enforcement, the use and risk of Generative AI in advertising, and Legal and Regulatory enforcement management are the key focus areas of our team and ones with potential impact for the company. The Ads and Shopping Platforms Enforcement team are at the forefront of these challenges, balancing our role of fighting abuse at scale, with preserving a great customer experience for advertisers.</div><p>At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.</p></div><div><h2>Responsibilities</h2><ul><li>Identify and investigate trends to define and implement enforcement strategies to address content-related abuse, questionable business practices, violations of Google's advertising policies, and general misuse of our products.</li><li>Work occasionally on-call rotations and review or be exposed to sensitive content.</li><li>Develop and maintain innovative and policy-relevant processes using GenAI techniques and technology to advance our enforcement capabilities.</li><li>Manage and respond to escalations from internal and external parties.</li><li>Be part of managing and implementing enforcement strategies for Google Ads policies under regulatory scrutiny worldwide and engage with stakeholders at all levels on Legal and Regulatory risk Ads Policy issues.<br/></li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.<p><strong>Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: <em>Watch the below video!</em></strong></p>

Senior Strategist, Platforms Enforcement Trust and Safety

Advertising

Artificial Intelligence (AI)

Business Practices

Cyber Investigation

Data Processing

Fraud Investigation

Legal

Machine Learning

Modeling Languages

Performance Modeling

Presentation/Verbal Skills

Regulations

Risk

Writing Skills

Operations Manager

You will be accountable for vendor performance overseeing staffing, SLA adherence, quality performance and other operations metrics, also you will develop and manage key strategic projects related to global vendor operations. Drive quality performance management through ensuring Quality Assurance (QA) insights and collection from vendors, and assist vendors with pre-launch quality readiness.

<h3>Minimum qualifications:</h3><ul><li>Bachelor's degree or equivalent practical experience.<br/></li><li>5 years of experience in operations or business management, and vendor management.<br/></li><li>5 years of experience using analytics or applying project management tools to address business issues.<br/></li></ul><br/><h3>Preferred qualifications:</h3><ul><li>Project Management certifications such as PMP, Six Sigma, etc.<br/></li><li>Experience in risk and change management.<br/></li><li>Experience in cost, quality, and relationship management with excellent investigative and problem-solving skills.</li><li>Ability to build stakeholder relationships in an environment that is ambiguous to changing needs.</li></ul><div><h2>About the job</h2><p>You will be responsible for end-to-end YouTube vendor operations. You work on YouTube Products to enable support for users and creators across channels. You have detailed knowledge of our constantly evolving product suite to ensure that user feedback flows to the stakeholders/Product team and fuels innovation.</p><div>In this role, you will represent our users and problem-solve with the internal teams. You process suggestions, bugs, abuse and other product information to ensure we are constantly improving the user experience.<div>Help realize the next level of performance for YouTube Content Operations. You will manage critical workflows operated by vendors within the region. </div><div><br/></div><div>You will be accountable for vendor performance overseeing staffing, SLA adherence, quality performance and other operations metrics, also you will develop and manage key strategic projects related to global vendor operations. You will also manage sections of the long-term global operational strategy and support model, including decisions, contract agreements, vendor selection and continuous improvements of business processes. This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines.</div><div><br/></div></div><p>At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.</p></div><div><h2>Responsibilities</h2><ul><li>Monitor vendor performance, ensure compliance with goals, and manage invoices. </li><li>Drive quality performance management through ensuring Quality Assurance (QA) insights and collection from vendors, and assist vendors with pre-launch quality readiness. </li><li>Develop and maintain SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs. </li><li>Serve as the primary point of contact for assigned vendor engagements, and communicate operational/process updates to vendors. </li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.<p><strong>Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: <em>Watch the below video!</em></strong></p>

Vendor Operations Manager, YouTube, Trust and Safety

Billing

Change Management

Continuous Improvement

Documentation

International Operations

Maintain Compliance

Operational Communications

Operational Strategy

Operational Support

Operations Management

Operations Processes

Performance Analysis

Product Support

Project Management Certification

Project Management Professional (PMP)

Project Management Software

Quality Assurance

Quality Management

Relationship Management

Resolve Customer Issues

Sales Management

Service Level Agreement (SLA)

Six Sigma

Standard Operating Procedures (SOP)

Training Program

User Interface/Experience (UI/UX)

Vendor/Supplier Evaluation

Vendor/Supplier Management

Vendor/Supplier Selection

Software Engineer

We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve.

<h3>Minimum qualifications:</h3><ul><li>Bachelor’s degree or equivalent practical experience.</li><li>1 year of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).</li><li>1 year of experience with data structures or algorithms.</li><li>1 year of experience implementing core ML concepts.</li></ul><br/><h3>Preferred qualifications:</h3><ul><li>Experience in content safety, as applied to software products.</li><li>Experience in safety-adjacent fields, such as fairness and factuality.</li><li>Experience with Machine Learning Fairness, Generative AI, Python.</li></ul><div><h2>About the job</h2><p>Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.</p><p>The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.</p></div><div><h2>Responsibilities</h2><ul><li>Be accountable for delivering high-quality, future-proof and performing infrastructure.</li><li>Contribute to the success of server and on device protections.</li><li>Be responsible for growing the team by interviewing qualified applicants, actively mentoring the team around you, and accountable for the team's deliverables.</li><li>Protect users from exposures to offensive, sensitive and/or potentially harmful content, and unlock new opportunities for the business.</li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.<p><strong>Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: <em>Watch the below video!</em></strong></p>

Software Engineer II, AI/ML, Content Safety Platform

Algorithms

Artificial Intelligence (AI) Natural Language

Business Growth

C Programming Language

C++ Programming Language

Data Storage

Data Structures

Distributed Computing

Information Retrieval

Information/Data Security (InfoSec)

Internet Search

Interviewing Skills

Java

JavaScript

Large-Scale Systems

Leadership

Mentoring

Natural Language Processing (NLP)

Network Design

Programming Languages

Python Programming/Scripting Language

Software Development

Software Engineering

User Interface Design

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