Remote Customer Service Jobs in Thornton
HRP Group
Dublin, Dublin
German speaking customer support and proactively communicating with our established customer base to ensure best in class customer service, a higher level of relationship with our key customers. In this customer service role, we’re looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service.
HRP Group
Dublin, Dublin
German speaking customer support and proactively communicating with our established customer base to ensure best in class customer service, a higher level of relationship with our key customers. In this customer service role, we’re looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service.
FRS Recruitment
Dublin, Dublin
Ensure all issues are resolved effectively by the team and maintain positive relationships between the wider IT Team and the supported clients. Duties Include: Provide premium quality phone, email and remote support for customer servers to diagnose and resolve technical issues .
FRS Recruitment
Dublin, Dublin
Ensure all issues are resolved effectively by the team and maintain positive relationships between the wider IT Team and the supported clients. Duties Include: Provide premium quality phone, email and remote support for customer servers to diagnose and resolve technical issues .
ServiceNow
Dublin, Dublin
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
ServiceNow
Dublin, Dublin
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
National Broadband Ireland
Dublin City, County Dublin
A natural fixer, you will directly contribute to the building of a state of the art operations capability through your attention to detail, ability to solving challenging technical problems and ability to develop a strong relationship with our customer support teams as well as co-ordinating our internal subject matter experts and 3rd party contractors who will deliver network maintenance and repair services. Key Objectives / Accountabilities: NBI is looking for smart and enthusiastic Network Operations Centre Engineer who wants to jump in head-first and help build a mission-driven company from the ground up.
Cloud Software Group
Dublin, Dublin
The Senior Privacy Counsel is a key subject matter expert on European data protection and digital strategy laws, including but not limited to the EU General Data Protection Regulation (GDPR) and its implementing regulations, the AI Act, the Data Act, the Digital Services Act (DSA), and data protection, AI governance, and digital strategy rules. The successful candidate is comfortable balancing compliance and risk-minimization with value-creation goals in their day-to-day work; passionate about data protection, AI governance, and digital strategy work; a ruthless risk-based prioritizer; and a pragmatic, tech-savvy, and a solutions-oriented professional.
ServiceNow
Dublin, Dublin
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Successful hires will get a chance to: Use problem-solving skills alongside industry-leading tools to holistically analyse ServiceNow instances to identify and remediate resource contention at all layers of the stack.
ServiceNow
Dublin, Dublin
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. As part of the global customer success organization, this role will help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased through delivering our technical accelerators.
ServiceNow
Dublin, Dublin
Generation of product demo scripts and scenarios and maintaining demonstration environment(s); Scoping and delivering Proof of Concept/Proof of Value engagements with prospects; Responding to Request for Information/Proposal documents; Staying current on product developments/releases to a level required for demo and POC/POV; Supporting Marketing events – user conferences, trade shows, webinars etc. Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue; Being proactive without being told what to do; Proven ability to live up to commitments while maintaining integrity and focus on details; Demonstrated ability to learn new technology; Background in ITIL, Service Management, Asset Management, IT Management and Security Operations would be advantageous .
National Broadband Ireland
Dublin City, County Dublin
Key Objectives / Accountabilities: NBI is looking for an enthusiastic FTTH (Fibre To The Home) Order Progression Specialist also known as an Aged Order Fluidity Specialist who wants to jump in head-first and help build a mission-driven company from the ground up. You will directly contribute to building of a state-of-the-art customer centric operation by being responsible for complex FTTH connection journeys that require additional activities to bring the customer into service in a timely fashion.
ServiceNow
Dublin, Dublin
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
ServiceNow
Dublin, Dublin
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Engage in end-to-end system implementation projects, including business requirements documentation, solution design, user stories creation, QA testing, UAT testing script documentation/execution, and issue resolution.
Ekco
Dublin, Dublin
Provide on-site and remote support to end-users, resolving hardware and software issues, including but not limited to desktops, laptops, printers, and mobile devices. The candidate will work onsite with one of Ekco’s key clients and provide a hybrid role with support for a specific key application and onsite desktop support.
Companjon
Dublin, Dublin
You have the option to work remotely, apart from one week per month (with the option to add additional days when needed) in which we come all together in our Dublin office to strengthen relationships, reconnect… and have fun! Additionally, this role requires effective collaboration with multilingual customer service teams, assisting with the development of new products, and driving continuous improvements to processes.
Xtremepush
Dublin, Dublin
Reporting directly to the Director of Customer Success, you will play a crucial role in shaping the support strategy, leading a dedicated team, and collaborating across departments to ensure our customers thrive. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives engagement, conversion, and revenue across all channels, while putting customer retention first.
ServiceNow
Dublin, Dublin
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform.