location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Customer Service

German speaking customer support and proactively communicating with our established customer base to ensure best in class customer service, a higher level of relationship with our key customers. In this customer service role, we’re looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service.

KBSkills

ACTIVE

<table><tbody><tr><td>DATE</td><td>June 2025</td></tr><tr><td>POSITION TITLE</td><td>German Customer Service </td></tr><tr><td>LOCATION</td><td>Remote -you must be based in Ireland</td></tr><tr><td>SALARY</td><td>Depending on experience</td></tr><tr><td>COMPANY DESCRIPTION</td><td>Our client a US Multinational was founded in 2009 and is now one of the fastest-growing internet marketing companies in the world. They use cutting-edge technology to offer high-quality SEO and website marketing services that drive explosive growth for their small business partners and clients. The work environment is fun, friendly, and collaborative. They take pride in a unique, positive culture that allows all our employees to thrive and helps all our clients achieve success.</td></tr><tr><td>POSITION DESCRIPTION</td><td>In this customer service role, we’re looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service. You will be responsible for all communication with our SEO clients and managing their SEO campaigns. German speaking customer support and proactively communicating with our established customer base to ensure best in class customer service, a higher level of relationship with our key customers. We are seeking ambitious, focused individuals with an aptitude and interest in the proactive customer service. Our client is an equal opportunities employer. Values of respect, collaboration, service, support, and challenge are indicative of the culture and climate fostered by the business.ResponsibilitiesYour Responsibilities:<ul><li>Act as the primary contact for our SEO clients and partners, helping them resolve their concerns.</li><li>Represent our company and SEO product with excellent customer service.</li><li>Manage the implementation of SEO packages for our clients, including regular meetings, on-site recommendations and changes, and distribution of off-site work.</li><li>Assign SEO tasks to our fulfilment department.</li></ul>What We Expect from You:<ul><li>At least six months of experience in customer service.</li><li>Fluent spoken and written German skills are essential.</li><li>Good English skills (for internal communication only).</li><li>Proficiency in using standard Google tools (Drive, Sheets, Docs).</li><li>Excellent online communication skills, with the ability to clearly and effectively express your thoughts.</li><li>Creative and logical thinking, with the ability to work within time and quality standards.</li><li>Strong conflict resolution skills to handle situations where clients are dissatisfied.</li></ul> </td></tr><tr><td>NUMBER OF YEARS PREFERRED EXPERIENCE</td><td>Outgoing and positive personalityWorking Hours:<ul><li>Fully remote , you need to be based in Ireland</li><li>7:00 AM – 16:00 PM Monday to Friday. No work on weekends or holidays.</li></ul>MS Office including Outlook, Excel, Word and PowerPointRemote / Virtual platforms including MS Teams, Zoom and SkypeMRP/ERPCRM   CV’s to leisa@hrpgroup.ie .</td></tr></tbody></table>

HRP Group

German Customer Service remote must be based in Ireland

Campaigns

Communication Skills

Conflict Resolution

Customer Relations

Customer Support/Service

English Language

German Language

Hardware Virtualization

Internet/Online Service

Leading Edge Technology

Online Communications

Online Marketing

Presentation/Verbal Skills

Quality Metrics

Search Engine Optimization (SEO)

Skype

Small Business

Team Player

monster

OFFSITE

Unclassified Occupations

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental healthcare and dental plans for employees and their qualified dependents. As a Dutch PCA Associate, you will support other team members, Analysts, Tied Agents and Investment Counsellors in providing regulated and suitable advice to prospective and existing clients of Fisher Investments Ireland.

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The Opportunity: The Private Client Advice (PCA) group evaluates client and prospect goals, risk profiles, current investment strategies and structures to determine suitable asset allocation and benchmark recommendations.  As a Dutch PCA Associate, you will support other team members, Analysts, Tied Agents and Investment Counsellors in providing regulated and suitable advice to prospective and existing clients of Fisher Investments Ireland. You will learn to use data and insights to guide your recommendations. You will report to your Team Leader who will aid in your professional development and job training. The Day-to-Day:<ul><li>Prepare and format written proposals by collecting client information, using information from third-party vendors, and conducting analysis based on the existing assets, and running portfolio simulations</li><li>Partner with other internal groups to ensure smooth transition of cases</li><li>Work on ad hoc group projects to help increase efficiency</li><li>Use Excel (perform complex functions) and Adobe to customize proposals and produce detailed reports</li></ul>Your Qualifications:<ul><li>A University degree or equivalent combination of education/experience</li><li>Fluent language proficiency in: Dutch (Written and Verbal)</li><li>Experience with financial planning and investment principles or industry exams preferable</li><li>Produce quality work within a target timeline</li><li>Eager to work in an energetic, collaborative environment to support high-volume output</li></ul>Why Fisher Investments Ireland: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that Fisher Investments and Fisher Investments Ireland align with our clients' priorities by using a simple and transparent fee structure and recognized European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:<ul><li>100% paid premiums for our top-tier supplemental healthcare and dental plans for employees and their qualified dependents</li><li>28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 11 paid holidays </li><li>Enhanced maternity pay package with 26 weeks' top up to full base pay for eligible employees</li><li>$10,000* fertility, hormonal health and family-forming benefit</li><li>A retirement pension plan, featuring a 9% company pension contribution of your base pay and an additional company match of up to 5% of base pay</li><li>Monthly gym subsidy of up to €50 per month</li><li>Employee Assistance Program and other emotional wellbeing services</li><li>A collaborative working environment that practices ongoing training, educational support and employee appreciation events</li><li>This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.</li></ul>*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.  FISHER INVESTMENTS IRELAND IS AN EQUAL OPPORTUNITY EMPLOYER

Fisher Investments

Dutch Private Client Advice Associate

Adobe Product Family

Analysis Skills

Benchmarking

Career Development

Customer/Client Research

Dental Insurance

Dutch Language

Employee Assistance Plan

Financial Planning

Green Business

Healthcare

Investment Strategy

Principal Component Analysis (PCA) 

Proposal Writing

Reporting Skills

Retirement Plan

Risk

Sales Prospecting

Team Lead/Manager

Work From Home

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental healthcare and dental plans for employees and their qualified dependents. As a Norwegian PCA Associate, you will support other team members, Analysts, Tied Agents and Investment Counsellors in providing regulated and suitable advice to prospective and existing clients of Fisher Investments Ireland.

The Opportunity: The Private Client Advice (PCA) group evaluates client and prospect goals, risk profiles, current investment strategies and structures to determine suitable asset allocation and benchmark recommendations. As a Norwegian PCA Associate, you will support other team members, Analysts, Tied Agents and Investment Counsellors in providing regulated and suitable advice to prospective and existing clients of Fisher Investments Ireland. You will learn to use data and insights to guide your recommendations. You will report to your Team Leader who will aid in your professional development and job training. The Day-to-Day:<ul><li>Prepare and format written proposals by collecting client information, using information from third-party vendors, and conducting analysis based on the existing assets, and running portfolio simulations</li><li>Partner with other internal groups to ensure smooth transition of cases</li><li>Work on ad hoc group projects to help increase efficiency</li><li>Use Excel (perform complex functions) and Adobe to customise proposals and produce detailed reports</li></ul>Your Qualifications:<ul><li>A University degree or equivalent combination of education/experience</li><li>Fluent language proficiency in: Norwegian (Written and Verbal)</li><li>Experience with financial planning and investment principles or industry exams preferable</li><li>Produce quality work within a target timeline</li><li>Eager to work in an energetic, collaborative environment to support high-volume output</li></ul>Why Fisher Investments Ireland: The global Fisher organization distinguishes itself by putting clients first, providing unmatched service, and taking a personalized approach to investing. You can feel confident knowing that Fisher Investments and Fisher Investments Ireland align with our clients' priorities by using a simple and transparent fee structure and recognized European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:<ul><li>100% paid premiums for our top-tier supplemental healthcare and dental plans for employees and their qualified dependents</li><li>28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 11 paid holidays </li><li>Enhanced maternity pay package with 26 weeks' top up to full base pay for eligible employees</li><li>$10,000* fertility, hormonal health and family-forming benefit</li><li>A retirement pension plan, featuring a 9% company pension contribution of your base pay and an additional company match of up to 5% of base pay</li><li>Monthly gym subsidy of up to €50 per month</li><li>Employee Assistance Program and other emotional wellbeing services</li><li>A collaborative working environment that practices ongoing training, educational support and employee appreciation events</li><li>This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.</li></ul>*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS IRELAND IS AN EQUAL OPPORTUNITY EMPLOYER

Norwegian Private Client Advice Associate

Norwegian Language

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