We are recruiting for our client based in Dublin city for an exciting Office Manager role.  This will be a busy varied role and we are looking for someone with senior administration experience, who shows initiative, and is looking to progress in their career.

You will be working with a close-knit, friendly team. You will be based remotely initially, and be responsible for answering the phone, organizing meetings, manage deliveries and be the main contact for suppliers and day to day running of office. When you are back in the office you will also be required to meet and greet clients.

• Salary DOE
• Excellent central location – beside Luas, Bus and close to train lines
• Permanent position

Key Responsibilities:

• Running office and insurance administration departments
• Answering phone and email
• Meet and greet clients
• Scheduling regular meetings
• Coordinating spreadsheets
• Act as point of contact for all providers and suppliers
• Monitor and replenish office stationary
• Looking after I.T issues as they arise
• Issuing reminders to clients

Requirements:

• Excellent Communication and Interpersonal skills
• Excellent attention to detail
• Proven organisation and time management skills
• Experience with Microsoft Office Software
• 2+ years’ experience in a similar role

For more information please apply through the link provided for the attention of Naomi McGrath

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided

Please submit your updated CV in Word Format

Administrator – Financial Services

Sandyford, Co. Dublin (currently home based due to COVID-19)

Are you a customer service or administration professional with an outstanding eye for detail? Want to develop your career, grow and progress within the financial services industry? If so, read on.

The Company

Our client is one of the leading insurance premium finance companies in the UK and Ireland. Since 1988, they have helped businesses and individuals pay for their insurance by spreading the costs over regular instalments, instead of paying the whole premium up front.

They’re looking for an Administrator to join their team on a full-time basis. Internally, this role is known as Operational Specialist.

While their offices are based in Sandyford, our client is currently operating on a work from home basis.

The Benefits

- Salary of €22,000 - €24,000 per annum DOE

- Pension

- 25 days’ holiday

- Competitive benefits package

This is the perfect opportunity in which to build on your existing experience and gain specialist knowledge of the financial service industry.

Our client’s working environment is fast-paced and exciting and their teams are filled with dedicated experts who are pushing the company’s solutions and market share to the next level. You’ll be joining this incredible band of talented individuals and build a rewarding career that you can be proud of.

So, if you are looking to join a growing market leader where there are real prospects for over-achievers and a host of great rewards, this is the role you’ve been waiting for. 

The Role

As an Administrator, you’ll provide administrative and operational support to the Administration Manager and Team regarding our client’s personal and commercial business activity.

Both personal and commercial activity will involve supporting customers and brokers with their paperwork and system usage. It will also include day-to-day queries on finance agreements and carrying out AML and Affordability checks.

Working under the guidance of the Administration Supervisor, you will:

- Respond to telephone queries from brokers and customers

- Ensure that all paperwork is correct and carry out checks

- Carry out AML and AOA checks on agreements

- Open, distribute and log the post

- Help to answer email queries

About You

To be considered as an Administrator, you’ll need:

- At least two years’ administration and/or customer service experience

- Excellent attention to detail

- The ability to work well under pressure and effectively prioritise tasks

- Proven customer service and/or support skills, including dealing with difficult or demanding customers

Other companies may call this role Financial Services Administrator, Financial Services Co-ordinator, Customer Care Advisor, Client Advisor, Client Services Advisor, Customer Service Administrator, Complaints Handler, or Customer Support Advisor.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as an Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

An integral and highly visible role within our EMEA team this role reports to the Head of Real Estate and Workplace (REW) for the EMEA Region with direct oversight and accountability for all aspects of the day-to-day workplace operations within Twitter’s offices in the EMEA (Europe Middle East Africa) Region and is based in our Twitter Dublin Office. 

This collaborative position partners with internal customers and partners; and oversees our teams of external vendors, contractors and service providers to ensure we provide the best workplace experience for our employees. This leader will be responsible for the management of the regional budget, in addition to performance setting, monitoring, controlling, reporting and benchmarking.

This role is critical in driving culture in EMEA along with creating and elevating programs and amenities that make our employees love coming to work every day. They must have a passion for developing and maintaining a world-class workspace that inspires staff to do their best work and for mentoring and empowering the team of Office Managers and Facility Coordinators reporting into them

Responsibilities:

• Monitor facilities operations including the performance of vendors, service providers, food & event services, mail/post services, building & equipment maintenance, and other operational requirements for offices in the Region.

• Develop long-term planning and establishment of initiatives aimed to achieve operational excellence.

• Proactively identify opportunities and processes for continuous improvement.

• Deliver friendly and prompt customer service to Twitter employees and its business partners.

• Direct our business partners and consultants to ensure we are providing an environment that inspires and energizes our internal teams.

• Management and development of region’s REW staff including internal & contract partners, on-site and remote workers

• Develop and execute an EMEA REW communications plan.

• Ensure that written procedures exist for each FM and REW Operations initiatives.

• Develop, prepare and present a monthly EMEA-wide operations performance and risk management report.

• Develop, execute and present the EMEA Operations Quarterly Business Review (QBR).

• Ensure proactive and mitigative statutory and legislative compliance initiatives are properly executed for all REW-related tasks.

• Identify, establish, monitor, analyse and report internal metrics and KPIs, with a view of evaluating trends, apply corrective actions and establish alignment with strategic or tactical REW initiatives.

• Work closely with the EMEA Corporate Security Lead to support the implementation programs relating to all Environmental Health & Safety (EHS) initiatives to ensure compliance with local laws and codes, meanwhile supporting overlapping REW / Corporate Security tasks within the region. 

• Work closely with Strategic Sourcing & Procurement on bidding, drafting and managing vendor contracts, including conducting formal performance reviews.

• Management of Monthly, Quarterly and Annual Capital Expense and Operating Budget for the EMEA Region, including the reporting of forecasted expenditure, expense approvals, budget variance, accruals and reconciliations as necessary.

• Support and collaborate on initiatives with the Sustainability, Leasing & Transaction, Food and other teams as required.

• Partner with the Design & Construction team to deliver projects, from small refreshes to large build-outs, when applicable. 

• Partner with the Events team within REW to execute key events and incorporate event-related initiatives in the region. 

• Partner with other REW Regional leads in developing Global Processes & Standards for operations. 

• Extensive experience in PPM, Building Management and Task systems is advantageous.

• Expected travel for this position is 10% 

• Duties may vary from time to time at the discretion of the Manager. The distribution of duties may vary depending on the size, complexity and specific department needs.

About Us: 

The Real Estate & Workplace (REW) team creates the foundation for our Tweeps to do the very best work of their careers regardless of their geography - whether our employees choose to work from one of our outstanding and innovative global offices or remotely from somewhere else. We thrive on pushing boundaries and constantly evolving our approach as through our work we shape where tweeps work. We are passionate about ensuring an equitable experience whether you are a remote Tweep or you work from one of our global offices that foster a sense of collaboration and community - spaces that make our employees proud. Our workplace operations, food and events teams provide day to day experiences that are truly unique and an integral part of our culture. Through all of this important work, sustainability is key to ensure that we have a positive impact on the environment and the communities we live in.

We love what we do. We are a diverse, global, authentic ‘bring your whole self to work’ team and we welcome all voices. Our mission is to make sure that as a Tweep you #LoveWhereYouWork, wherever you choose to work! 

• A strong leader, one who inspires, leads by example, demonstrates good judgment, with a proven track record of motivating and mentoring teams.

• Ability to remain energetic, motivated, positive and customer service-oriented in a fast-paced and dynamic environment.

• Proactive and transparent work style with a strong sense of ownership.

• A high degree of ambition and strong desire to strive for operational excellence and world-class sustainability practices.

• Excellent Finance skills in planning, monitoring and reporting, with strong commercial awareness.

• Strong Critical Thinker and Analytical ability with extensive experience in Data Analytics in FM and Finance.

• Effective teamwork and leadership skills.

• Ability to learn new tools and technologies quickly; interest and experience in using technology to improve work efficiency and productivity.

• Strong organizational skills, with the ability to remain agile and adaptable in a dynamic environment – must be able to prioritize, reprioritize and multitask

• Creative problem-solver and self-starter

• Strong customer relationship management skills, with excellent written and verbal communication skills

• Ability to effectively communicate and collaborate with a diverse range of people and job functions/levels

• Expectation of complete confidentiality on all business matters. 

• Proficient in Google’s G Suite, MS Word, Excel, PowerPoint, MS project, MacOS and Oracle Purchasing is preferred.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.