location_0_addressRegionName

location_0_addressCountryName

OFFSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Technical Support Engineer

Proficiency using Windows desktop and server platforms, including Active Directory, Mac OS, Windows Server 2012-2019, Office 365, MS Office and networking and routing technologies. Formula Networks provides cost-effective and high-quality IT solutions that encompass telecoms, networking, software, administration, training, hosting and security issues.

KBSkills

ACTIVE

IT Helpdesk Engineer County Limerick Up to €35,000 DOE Plus Benefits About Us Formula Networks provides cost-effective and high-quality IT solutions that encompass telecoms, networking, software, administration, training, hosting and security issues. Due to continued growth, we are now looking for an IT Helpdesk Engineer to be based in Limerick or Clare to provide technical support to customers via the telephone and onsite. What are the benefits? - Develop your career with an innovative company - Company vehicle (a new VW Golf van) with fuel card (depending on location and capabilities)- Mobile phone - 20 days’ holiday plus bank holidays - Join an agile, expanding company - Grow your career and future prospects - Additional benefits after six months' service, including life assurance This is a brilliant opportunity for a high-calibre IT professional with experience in a desktop support role to join our growing company. In return for the unique knowledge and skill set you’ll bring to the role, you’ll receive an unrivalled level of support that will push you to be the best you can be while developing your career in a collaborative and innovative environment. What’s more, this role offers flexibility, with both hybrid and field working arrangements, depending on your needs (and our projects). So, if you have the technical skills needed to thrive within this exciting and varied role, then apply today! As an IT Helpdesk Engineer, you will: - Provide an outstanding troubleshooting and technical resolution service - Join a growing team of Desktop Support Engineers - Engage with customers - Utilise remote access software to identify and resolve issues - Complete regular network installations - Occasionally travel to visit satellite sites Interested? To be considered for this role, you will need: - Experience in a similar desktop support role - Proficiency using Windows desktop and server platforms, including Active Directory, Mac OS, Windows Server 2012-2019, Office 365, MS Office and networking and routing technologies - Excellent English communication skills - A full, valid EU driving licence We would like to hear from you if you’ve worked as an IT Support Engineer, Network Support Engineer, Technical Support Analyst, Technical Support Engineer, Helpdesk Support Engineer, or IT Helpdesk Analyst. Webrecruit and Formula Networks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. To apply for the role of IT Helpdesk Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Webrecruit Ireland

IT Helpdesk Engineer

Analysis Skills

Cellular Telephone

Communication Skills

Desktop Administration

Driver's License

English Language

Help Desk

Identify Issues

Information Technology & Information Systems

Life Insurance

Network Configuration Management

Network Software

Network Support

Problem Solving Skills

Remote Access

Software Administration

Team Player

Technical Support

United States Department of Energy (DOE)

Willing to Travel

monster

ONSITE

TEMPORARY

CONTRACTOR

If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo. Previous experience in working with a Helpdesk system in logging and monitoring calls, following up, escalating, closing issues and in recording and communicating solutions to issues to the rest of the team.

eirevo talent are seeking applications for a Helpdesk Engineer, this is a long term day rate contract located in Dublin 8. This role is fully onsite. Requirements: <ul><li>Office 365 support and administration experience.</li><li>At least 4 years’ experience working in a Level-1 Helpdesk Role.</li><li>Previous experience working with Active Directory creating users, doing password resets, account removals/transfers and similar issues.</li><li>Previous experience in working with a Helpdesk system in logging and monitoring calls, following up, escalating, closing issues and in recording and communicating solutions to issues to the rest of the team.</li><li>Previous experience in dealing with local Desktop Support issues where a user has difficulty with local software, network connectivity, printing, PC performance</li></ul>    If you are interested in applying for this role, please do so via the relevant link. If you would like to discuss this role in confidence, please contact Paul.Evans@Eirevo.ie directly.   Ref: EET7013    Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.    eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.    If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo

itContracting

Helpdesk Engineer

Administrative Skills

Call Monitoring

Data Processing

Help Desk Software

Information/Data Security (InfoSec)

Microsoft Active Directory

Network Connectivity

Printing

Call Center Consultant

Additional requirements: Advanced understanding of IVR technology and platforms such as Call Center System, Genesys, Avaya, or Cisco, and related telecommunications devices, networks, software, and systems (Relevant certificates in IVR technologies or platforms are preferred). If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo.

Senior UC and Contact Center Consultant <ul><li>Senior UC, Call Manager and Contact Center services for our enterprise client</li><li>Long-term Day Rate Contract</li><li>Hybrid Dublin</li></ul>   Our client requires an individual with excellent knowledge of modern Call Center & Contact Center systems, with an understanding of environment and integration. Ideally good knowledge of Cisco Unified Communications Manager to deliver application and support services for their National Contact Call Center.      Enterprise Knowledge with:   <ul><li>CUCM - Cisco unified Communications Manager</li><li>UCCX - Unified Contact Center Express</li><li>UCCE - Unified Contact Center Enterprise</li></ul>   Certs: <ul><li>CCNA (Cisco Certified Network Associate)</li><li>Technical Degree - would be nice - Science / computer science / engineering</li></ul>   Additional requirements: <ul><li>Advanced understanding of IVR technology and platforms such as Call Center System, Genesys, Avaya, or Cisco, and related telecommunications devices, networks, software, and systems (Relevant certificates in IVR technologies or platforms are preferred).</li><li>Familiarity with contact center environments and Concentrix EVIP applications.</li><li>Technical knowledge of Cisco Unified Communications, Oracle, and .NET based GUI applications. </li><li>ACD, IVR, Call flows</li><li>Business Integration</li><li>Vendor and telco service provider management</li><li>AI</li><li>System update/patching and security</li><li>Functional and technical drafting of tender preparation, with experience in drafting and leading a tender in the EU Journal preferred.</li><li>Ability to work independently and in a team environment.</li><li>Strong organizational and time management skills.</li><li>Excellent writing skills.</li></ul>     Ref: EET6870   —oOo—    If you would like to discuss this role in confidence, please apply or contact Chris dot Byrne at eir evo talent dot ie.      Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.    eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.    If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo

Senior UC and Contact Center Consultant

Artificial Intelligence (AI)

Automatic Call Distributor (ACD)

Avaya Software

CCNA - Cisco Certified Network Associate

Call Center Management

Call Centers

Cisco Network Systems

Cisco Unified Communications

Cisco Unified Communications Manager (CUCM)

Computer Science

Consulting

Customer Support/Service

Enterprise Applications

Genesys Solutions

Graphical User Interface Software

Microsoft .NET

Oracle

Organizational Skills

Proposal Writing

Security Patches

Systems Maintenance

Technical Drawing

Telecommunications

Time Management

Voice Response Systems

Writing Skills

Technical Support Manager

The IT Help Desk Manager will lead IT Helpdesk Teams manage first & second level support, vendor relationships and drive innovation. Proven leadership experience in leading IT teams.

<img height="1" src="https://counter.adcourier.com/ZmVyZ3VzLmtlbm5lZHkuNjk5NDIuNDc5QGZycy5hcGxpdHJhay5jb20.gif" width="1"/> Join a dynamic team in Galway with a leading Irish company. The IT Help Desk Manager will lead IT Helpdesk Teams manage first & second level support, vendor relationships and drive innovation Key Responsibilities: <ul class="css-tu0njr"><li class="css-0">Inspire and lead IT Helpdesk teams</li><li class="css-0">Ensure smooth daily operations and efficient resolutions</li><li class="css-0">Own relationships with outsourced IT service providers</li><li class="css-0">Lead IT fit-out of new store openings</li><li class="css-0">Enhance IT support processes</li></ul> Requirements: <ul class="css-tu0njr"><li class="css-0">Technical expertise in hardware, networks, infrastructure, and applications</li><li class="css-0">Experience with Windows Server, Cloud-based Administration, and Remote Support & Monitoring</li><li class="css-0">Proven leadership experience in leading IT teams</li><li class="css-0">Excellent communication and process-driven skills</li></ul> Contact Fergus at Fkennedy@frsrecruitment on any further queries

FRS Recruitment

IT Helpdesk Manager

1st Level Support

2nd Level Support

Cloud Computing

IT Service Management (ITSM)

Leadership

Management of Information Systems/Technology (MIS)

Microsoft Windows Server

New Store Openings

Operations

Operations Management

Outsourcing

RMON

Team Lead/Manager

Technical Leadership

Vendor/Supplier Relations

Network Administrator

Maintain and optimize critical infrastructure: firewalls, switches, servers (on-prem and cloud), storage, PBX, MDM, backup solutions, and virtualization (Hyper-V, VMware). I am working with a leading Irish MSP in their search for a Network Administrator to join their growing technical support team.

<img height="1" src="https://counter.adcourier.com/am9obi5iZXJnZW4uOTg4OTkuNDc5QGZycy5hcGxpdHJhay5jb20.gif" width="1"/> Urgent Opportunity for a Network Administrator Tipperary, Kilkenny, Waterford I am working with a leading Irish MSP in their search for a Network Administrator to join their growing technical support team. Key Responsibilities: <ul><li>Maintain and optimize critical infrastructure: firewalls, switches, servers (on-prem and cloud), storage, PBX, MDM, backup solutions, and virtualization (Hyper-V, VMware).</li><li>Conduct detailed security reviews across network and server environments, implement MFA, VPN security, patching, and compliance.</li><li>Manage site documentation, update knowledge bases, passwords, and support site maintenance.</li><li>Collaborate with clients and internal teams to recommend and implement system improvements.</li></ul> Skills & Experience: <ul><li>Strong hands-on experience with servers, firewalls, cloud solutions, endpoint security, and backup systems.</li><li>Operational knowledge of modern workplace tools (M365, Intune, Azure).</li><li>Proven ability to work both independently and within a team, with excellent client-facing skills.</li></ul> Preferred Certifications: <ul><li>FortiGate NSE 4 / FCP, Cisco CCNA, Microsoft Azure & Intune expertise.</li><li>Windows Server/Active Directory proficiency, virtualization (Hyper-V, VMware).</li><li>Backup solutions experience (Datto or equivalent).</li></ul> I am dealing with a highly engaged client who is eager to hire for this role. Interview slots available this week and next! Get in touch ASAP for more details!

Cloud Storage

Customer Relations

Document Management

Endpoint Security

Firewalls

Knowledge Base

Manufacturing Data Management

Microsoft Hyper-V

Microsoft Windows Azure

Network Administration/Management

PBX (Private Branch eXchange)

VMWare

VPN (Virtual Private Network)

Virtualization

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