location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

Claims Processor

Supporting and advising claimants throughout the process of their claim; Prioritising your own caseload to meet deadlines, whilst providing a high quality of customer service; Analysing the details for each claim made by a policyholder to establish whether it satisfies policy conditions; Drawing on technical expertise to determine and apply effective claim management strategies. As an integral member of the Claims Team you will support not only the effective handling of claims, but play a key role in helping us shape how the organisation can improve their services for the future.

KBSkills

ACTIVE

<img height="1" src="https://counter.adcourier.com/bWFyaWEud2VhZmVyLjYwNzYwLjQ3OUBmcnMuYXBsaXRyYWsuY29t.gif" width="1"/> Claims Handler You will be working on motor claims - ideally you'll have motor claims experience but if not, we are happy to discuss this role with you once you have claims experience. You will be responsible for responding to the insurance needs of customers, helping them navigate through the claims process. As an integral member of the Claims Team you will support not only the effective handling of claims, but play a key role in helping us shape how the organisation can improve their services for the future. Your new role: <ul><li>Supporting and advising claimants throughout the process of their claim;</li><li>Prioritising your own caseload to meet deadlines, whilst providing a high quality of customer service;</li><li>Analysing the details for each claim made by a policyholder to establish whether it satisfies policy conditions;</li><li>Drawing on technical expertise to determine and apply effective claim management strategies</li><li>Ensuring claims files remain accurate and up to date;</li><li>Liaising with solicitors, and other legal and claims professionals, to negotiate the terms of a claim to a successful outcome, as appropriate</li></ul> Skills/Experience <ul><li>Must have claims experience and ideally have motor / injury claims experience</li><li>Min APA Qualification and working towards CIP</li></ul> Benefits: <ul><li>Salary negotiable based on experience and qualifications</li><li>Annual Performance bonus</li><li>25 days annual holiday plus bank holidays</li><li>Death in service/illness benefit after probation</li><li>Professional qualification sponsorship and examination bonus</li></ul>

FRS Recruitment

Claims Handler

Claims Management

Claims Processing

Customer Service Evaluation

Establish Priorities

Insurance

Legal

Management Strategy

Negotiation Skills

Resolve Customer Issues

Technical Drawing

Time Management

monster

location_0_addressRegionName

OFFSITE

Insurance Claims

Aviva are currently hiring for permanent entry-level Claims-advisorsandexperienced advisorsin our Motor and Liability Claims Teams, in our offices located in the Cork Airport Business Park. Demonstrate outstanding and consistent approach to handling your portfolio of work ensuring early decision making and that all settlement opportunities are explored throughout the lifecycle of a claim.

https://www.youtube.com/watch?v=BY1mzlZo-2U

Are you living in the Cork region and interested in a career in Insurance claims?Aviva are currently hiring for permanent entry-level Claims-advisorsandexperienced advisorsin our Motor and Liability Claims Teams, in our offices located in the Cork Airport Business Park. Insurance qualification (APA Personal and Commercial General Insurance) an advantage but not essential for these roles. We flex locations, hours and working patterns to suit our customers, business, and you, this will be discussed during the Interview process.We’re looking for people who want to embark on a career in insurance in a supportive and dynamic environment and who can provide the highest level of expertise and advice. We strive to hire talented, motivated people and give them the autonomy to innovate and make good decisions.This role will involve proactively handling a portfolio of Damage & Injury Claims. You will investigate and settle claims whilst controlling the cost of claims and supporting our customers throughout the process.Please be advised you must have valid Irish, EU, or UK work rights to be considered for this position.Why would you choose Aviva?<ul><li>Permanent positions (not contracts)</li><li>An amazing benefits package, including:</li><li>Minimum 25 Days holidays and flexibility to buy/sell up to five days, outside of bank holidays.</li><li>Full financial support to pursue your insurance qualifications. APA and/or CIP Qualification</li><li>Be part of a company that promotes equity & Accountability.</li><li>Be part of a team that recognises the strength that comes from working as one team, collaborating and winning together.</li><li>Fully paid paternity and maternity leave. We also offer family leave.</li><li>Generous Defined Contribution pension scheme</li><li>Annual Performance related Bonus and Pay review.</li><li>Discounted car and home insurance rates (with friends and family offers too) on our products plus national and local offers from various retailers.</li><li>Other Excellent flexible benefits to include:</li><li>Global Matching Share plan</li><li>Save As you Earn scheme</li><li>Wellbeing programs</li><li>Health Insurance Subsidy</li><li>Access to Best Doctors and Aviva family Care</li><li>Employee Assistance Programme</li><li>De Care Dental</li><li>Eyesight Testing</li><li>Bike to Work Scheme</li><li>Holiday Fund</li></ul>In this role you will:<ul><li>Negotiate claims settlements for complex, noncomplex injury and damage claims.</li><li>Demonstrate outstanding and consistent approach to handling your portfolio of work ensuring early decision making and that all settlement opportunities are explored throughout the lifecycle of a claim.</li><li>Understand customer feedback and what is meaningful to our customers.</li><li>Build positive relationships with colleagues and external partners, in a professional and approachable manner.</li><li>Have confidence to seek guidance and make decisions which are right first time.</li><li>Have a clear strategy that will get the best & fairest settlement for the Customer, Aviva & the Claimant.</li><li>Share learnings and feedback with colleagues and partners.</li><li>You make liability decisions to facilitate early resolution and maximise settlement opportunities.</li><li>Ensure files are accurately reserved at all times.</li><li>Have a good knowledge and understanding of the Motor Insurers’ Bureau of Ireland and their role in the Insurance Market in Ireland.</li></ul>We would like you to have:<ul><li>Insurance qualification APA Personal and Commercial General Insurance) an advantage but not essential for these roles. </li></ul><ul><li>Previous experience in Motor and/or Liability Claims Handling</li><li>Experience in financial services working environment.</li><li>Ability to handle complex situations.</li><li>Excellent Problem-solving abilities</li><li>Proven negotiation skills with experience in settlement of complex claims</li><li>Capability to provide the best possible outcomes for both the customer and Aviva.</li><li>Ability to make real time decisions based on changing information. </li><li>Ability to handle own workload. </li><li>Positive Relationship building skills</li><li>Dedication to the customer environment</li><li>Outstanding communication skills</li></ul>This role is within the scope of the Central Bank of Ireland's Minimum Competency Code.Aviva is for EveryoneOur diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.Our smart working combines the benefits of flexibility with time together with colleagues.We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact "To apply, click the Monster apply button"

Aviva is nothing without our people. Living up to our purpose to be with you today for a better tomorrow applies to those we work with just as much as it does to our customers. 

We want Aviva to be a place where people can be themselves, and we want our workforce to reflect the customers and communities we serve. This means offering market-leading benefits and challenging ourselves to do more to build a workplace – and society – that works for all.

Aviva

Insurance Careers with Aviva Claims in Cork

Business Complex

Chartered Insurance Professional (CIP)

Communication Skills

Cost Control

Customer Support/Service

Customer/Client Research

Employee Assistance Plan

Financial Services

Financial Support

Health Insurance

Irish Language

Problem Solving Skills

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