location_0_addressCountryName

ONSITE

TEMPORARY

FULL_TIME

CONTRACTOR

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Technical Support Engineer

You will be required to adhere to the client's internal service delivery model which includes the following: Use the central ICT Helpdesk system (JitBit Helpdesk) in logging all calls whether made through the site, by email or over the phone. Route all tickets that cannot be resolved by the Resources to their appropriate resolver groups within the ICT Unit or external service provider.

KBSkills

ACTIVE

<img height="1" src="https://counter.adcourier.com/UGF0cmljay5HaWJuZXkuNzg3MzcuNDc5QGVyZ29ncm91cC5hcGxpdHJhay5jb20.gif" width="1"/><table><tbody><tr><td>Overview of Role Our client is currently seeking a Helpdesk Support Engineer for a 1.5 -year contract initially with our client based in Dublin 2. There will be an option to extend for an additional two years, and this will be an on-site role Monday to Friday at their office.The Helpdesk Engineer will be the first point of contact for customers and as such its functions are critical to overall successful service delivery. You will be required to engage in the resolution of Level 1 and Level 2 support calls. Using a central ICT Helpdesk system, you will be responsible for initially dealing with all ICT Support calls. Where you are capable of fully resolving an issue, you should do so, however more specialised and involved ICT issues will be escalated to internal Level 3 Engineer.</td></tr><tr><td>Role & Responsibilities: You must work in close partnership within your area to ensure the highest quality of support service is provided to users. You will be required to adhere to the client's internal service delivery model which includes the following: <ul><li>Use the central ICT Helpdesk system (JitBit Helpdesk) in logging all calls whether made through the site, by email or over the phone.</li><li>Assist in the categorisation of all ICT related tickets (e.g. events, incidents, problems, and requests) for efficient resolution and detailed reporting.</li><li>Fully update all resolution details and feed into the central knowledge base where complex or common issues are being resolved.</li><li>Be GDPR Compliant.</li><li>Resolve all tickets within defined and agreed Service Levels.</li><li>Provide desk side support services and utilised remote support system to provide support to users remotely.</li><li>Route all tickets that cannot be resolved by the Resources to their appropriate resolver groups within the ICT Unit or external service provider.</li><li>Provide monthly reporting on all ICT Service Levels and performance of the ICT Helpdesk and associated resolver groups.</li></ul></td></tr><tr><td>Skills, Qualifications & Experience Required:<ul><li>CompTIA A+ (Core Series) Certification</li><li>ITIL 4 Foundation Certification</li><li>Microsoft Applications MS Office / 365 Applications / MS Teams (Client VC, Teams VC, Teams Voice over IP)</li><li>Windows Server / Operating Systems Support</li><li>File Server / Print Management</li><li>Active Directory / Azure AD / Group Policy / Exchange 2016 /</li><li>Exchange Online experience</li><li>End Point Security (MS BitLocker / Symantec AV)</li><li>Laptop Hardware Management (Configuration / Imaging using WDS and Co-Pilot</li><li>Mobile device (iPhone/Android) Management</li><li>(MobileIron/Intune) experience</li><li>Applications Support (TeamViewer / Nitro Pro / Adobe Suite /</li><li>LogMeIn (not limited to))</li></ul>Ability to work in Ireland:<ul><li>Irish/European - Citizen (OR) Stamp 4 Visa holder.</li></ul>About Us As Ireland's largest IT Solutions Provider, with a growing global footprint, Ergo has a depth of expertise across managed services (IT & Hardware), cloud, applications & software services, IT Resourcing, and modern work. Our recent technology awards are a testament to our commitment to delivering top-notch IT solutions. These achievements highlight our team's dedication and expertise, displaying our leadership in the industry.</td></tr></tbody></table>

Ergo Services Ltd

Helpdesk Support Engineer - Dublin 2

Adobe Product Family

Android

Apple iPhone

Audiovisual

Cloud Applications

CompTIA A+

Customer Relations

Customer Service Systems

Customer Support/Service

Endpoint Security

File Server

Hardware Configuration Management

Help Desk

Knowledge Base

Laptop Hardware

Management of Information Systems/Technology (MIS)

Microsoft Active Directory

Microsoft Exchange Server

Microsoft Office

Microsoft Windows Azure

Microsoft Windows Operating System

Microsoft Windows Server

Mobile Devices

Problem Solving Skills

QoS (Quality of Service)

Reporting Skills

Service Delivery

Software Administration

Symantec Product Family

Systems Administration/Management

Technical Support

VoIP (Voice over IP)

monster

location_0_addressRegionName

PERMANENT

Professional Services Engineer

The successful candidate will also act as an escalation point for the Helpdesk (L1, L2, L3) and should have extensive experience in Office 365, Azure, VMware, Mobile Device Management and networking (including Firewalls and LAN support). Work with Sales department and Project Manager to develop project plans and technical pre-sales to deliver projects in an efficient and timely manner.

<img height="1" src="https://counter.adcourier.com/V2VzLk9Ccmllbi42MTAwNi40NzlAZXJnb2dyb3VwLmFwbGl0cmFrLmNvbQ.gif" width="1"/> Ergo is seeking a Professional Services Engineer for a permanent position with our client in Dublin. This is a customer-facing role where you will advise on technical solutions and implement system upgrades and cloud migrations. The successful candidate will also act as an escalation point for the Helpdesk (L1, L2, L3) and should have extensive experience in Office 365, Azure, VMware, Mobile Device Management and networking (including Firewalls and LAN support). Exceptional communication skills are a must-have as is a Driver's license (company car provided). This role will suit a senior IT Engineer looking to move into a Consultancy role. What will you do? <ul><li>Visit customer sites to advise on technology enhancements and implement IT projects</li><li>Escalation management</li><li>Lead on incoming designated projects, </li><li>Installation of Server hardware, Firewall's, core infrastructure, Wifi, cloud solutions and Networks.</li><li>Work with Sales department and Project Manager to develop project plans and technical pre-sales to deliver projects in an efficient and timely manner.</li><li>Mentoring junior Engineers</li><li>Travel on site to customers for installs and repairs when required.</li><li>Continue to learn new technologies / self-educate and highlight where training is required.</li></ul> What do you need? <ul><li>5+ years experience in a similar role: Systems Engineer, IT Administrator, Field Engineer, Professional Services, Managed Services, IT Consultant</li><li>Client / Account Management</li><li>Driver's License</li><li>Exceptional communication skills</li><li>Professional certifications in Microsoft, Cisco, VMware etc. are desirable</li></ul> You should also have experience in the following technologies: <ul><li>Microsoft365 stack</li><li>Azure</li><li>Intune</li><li>VMware</li><li>Network support and Firewalls</li><li>Backups (Veeam an advantage)</li></ul> Apply today for more information.

Cisco Network Systems

Cloud Computing

Communication Skills

Driver's License

Firewalls

Hardware Installation

Information Systems/Technology IS/IT Administration

Information Technology & Information Systems

Information Technology Consulting

Local Area Network (LAN)

Mentoring

Microsoft Certifications

Microsoft Product Family

Network Support

Professional Services

Project Development

Project Planning

Project/Program Management

Sales

Sales Management

Sales/Support Engineering (SE)

Server Hardware

Systems Engineering

Technical Sales

Time Management

VMWare

Wi-Fi

Mechanical Engineer

This position requires a structured approach to problem-solving and a strong collaborative spirit, working closely with various stakeholders to ensure seamless design-to-manufacture transitions. You'll play a key role in mentoring junior engineers, overseeing product lifecycle management, and integrating complex electromechanical systems.

<img height="1" src="https://counter.adcourier.com/a2Vycnkucmlja2FyZC4yMTAzOC40NzlAZnJzLmFwbGl0cmFrLmNvbQ.gif" width="1"/> Senior Mechanical Engineer Dublin Are you ready to shape the future of healthcare? Our client, a global leader in medical technology, is looking for an experienced Senior Mechanical Engineer to join their Diagnostics team. This is a fantastic opportunity for an ambitious engineer seeking to take the next step in their career. The position: In this role, you'll lead mechanical system design projects aimed at enhancing product performance and reliability. You'll play a key role in mentoring junior engineers, overseeing product lifecycle management, and integrating complex electromechanical systems. This position requires a structured approach to problem-solving and a strong collaborative spirit, working closely with various stakeholders to ensure seamless design-to-manufacture transitions. Key Responsibilities: <ul><li>Deliver comprehensive mechanical system design solutions, including verification and validation activities.</li><li>Provide mentorship and support to engineering team members, driving professional growth.</li><li>Support initiatives from initial design to production, integrating systems with components such as fluidics, optics, and electronics.</li><li>Apply control systems engineering (e.g., motor tuning, PID control) and supplier management to ensure robust manufacturing.</li></ul> Experience & Skills Required: <ul><li>Bachelor's degree (QQI level 8) in Mechanical Engineering, Mechatronics, Automation, or a related field.</li><li>8+ years of relevant engineering experience, with strong skills in CAD modelling, GD&T, and tolerance stack-ups.</li><li>Proficiency in simulation packages (CFD, FEA) and material selection for product design.</li><li>Experience with safety standards (Machinery Directive, CE Marking) and practical knowledge of manufacturing processes.</li><li>Excellent communication skills, with a proactive, ownership-driven approach.</li></ul> What's in It for You? Join a global team driven by a shared purpose: to innovate in healthcare and improve lives worldwide. Our client offers a flexible, dynamic work environment and a strong benefits package for the right candidate. If you're passionate about healthcare innovation and ready to make a meaningful impact, apply today!

FRS Recruitment

Senior Mechanical Engineer

Automation

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Control Systems

Electromechanical Systems

Electronics

Engineering

Finite Element Analysis

Geometric Dimensioning and Tolerancing

Healthcare

Manufacturing Management

Manufacturing/Industrial Processes

Mechanical Design

Mechanical Engineering

Optics

Product Design

Product Lifecycle Management

Production Systems

Safety Standards

Simulation

System Integration (SI)

Team Player

Validation Testing

Vendor/Supplier Management

Infrastructure Engineer

Please contact Michael Brennan at Software Placements on +353 (0)1 525 4641 or email your C.V in Word/pdf format to mbrennan@softwareplacements.ie. Has worked in the construction and support of Production Azure environments and can express clearly the role/responsibilities/activities they have performed on previous projects.

Client  Our client is a market leading B2B technology provider. Role: Our client is expanding their infrastructure team and the role they are looking to fill is for an Azure Infrastructure Engineer. Responsibilities: <ul><li>Daily responsibilities are a mix of project & issue (analysis, investigation and resolution) work.</li></ul> Successful Candidate: <ul><li>An experienced Cloud Infrastructure Engineer</li><li>Experienced in Web Based multi-tier (Web/App/DB) infrastructure deployment and support. Operational metrics and strong issue analysis experience is crucial.</li><li>Has Azure experience (not Office 365) e.g. migration of on-Prem application infrastructure to Azure Platform as a service.</li><li>Most importantly, someone who can hold a conversation in a technical interview and express the reasoning and logic used to take design & implementation decisions</li><li>Someone who uses Blackbox PowerShell scripts from the Web and doesn’t understand how they work, is not the person we want.</li><li>Has worked in the construction and support of Production Azure environments and can express clearly the role/responsibilities/activities they have performed on previous projects.</li><li>The candidate can speak with experience of the resolution of production system issues, along with the tools and the diagnostic approach used to resolve them.</li><li>Linux (Ubuntu) and AKS experience are important to have experience in.</li></ul> The Rewards: As a reward for your commitment to this role you will receive an excellent salary and a competitive benefits package. Contact: Please contact Michael Brennan at Software Placements on +353 (0)1 525 4641 or email your C.V in Word/pdf format to mbrennan@softwareplacements.ie.

Software Placements

Azure Infrastructure Engineer

Black Box Testing

Business-to-Business (B2B)

Construction Support

Internet Application

Linux Operating System

Metrics

Operational Support

Scripting (Scripting Languages)

Software Engineering

Ubuntu

Windows PowerShell

OFFSITE

Implementation Engineer

You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position the team and organization for success.

https://www.youtube.com/watch?v=zhUgaKb0s5A

https://www.youtube.com/watch?v=n_Cn8eFo7u8

https://www.youtube.com/watch?v=-XRLl9LEZ7c

<h3>Minimum qualifications:</h3><ul><li>Bachelor's degree in a technical field or equivalent practical experience. </li><li>3 years of experience in DWDM or TCP/IP or system design operations methodology.</li><li>Experience in telecommunications at carrier class scale and with optical network infrastructure, transmission systems, layer2/3 routers and data services.</li></ul> <h3>Preferred qualifications:</h3><ul><li>Experience in Dense Wave-Division Multiplexing (DWDM) and Routing topology and architecture. </li><li>Experience working in a data center. </li><li>Knowledge of OSP, ISP, AC/DC power systems, environmental controls relay rack/cabinet/cage construction. </li><li>Knowledge of basic scripting/programming (e.g., Python/Apps Script/SQL). </li><li><div><div>Understanding of networking and fundamentals of network troubleshooting at both Layer 1 and Layer 3.</div></div></li></ul><div><h2>About the job</h2>As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world’s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. As a Network Implementation Engineer, you will support our efforts to execute deployment, maintenance, and operations of private data networks worldwide. In this role, you will build a reliable, cost-effective, and scalable network to support all of our current and future customers and users globally. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position the team and organization for success.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.</div><div><h2>Responsibilities</h2><ul><li>Develop business requirement documentation based on solicitation from internal teams. </li><li>Work with development teams to implement automation requirements. </li><li>Manage and audit network equipment installations using third-party vendors or in-house resources as needed. </li><li>Test, troubleshoot, commission routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network as needed. </li><li>Generate implementation plans and provide technical leadership and guidance during deployment activities. </li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: Watch the below video!

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe. It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong. So if you want to develop new technology and craft beautiful products, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Google

Network Implementation Engineer

Auditing

Business Development

Computer Networks

Construction

DWDM (Dense Wavelength Division Multiplexing)

Documentation

Equal Employment Opportunity (EEO)

Furniture Construction

Internet Service Providers

Multiplexing

Network Administration/Management

Network Architecture/Engineering

Network Configuration Management

Network Design

Network Operations Center

Network Programming

Network Routers

Network System Hardware

Optical Networking

Python Programming/Scripting Language

Requirements Management

SQL (Structured Query Language)

System Operations

TCP/IP (Transmission Control Protocol/Internet Protocol)

Technical Leadership

Telecommunications

Testing

Topology

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