location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Customer Services Administrator

The ideal candidate will ensure that all customer inquiries and orders are handled promptly and efficiently, while maintaining high levels of customer satisfaction. Assist customers with product information, order tracking, and troubleshooting issues related to their online shopping experience.

KBSkills

ACTIVE

<img height="1" src="https://counter.adcourier.com/Z3JhY2UuaHVybGV5LjQ0OTk0LjQ3OUBmcnMuYXBsaXRyYWsuY29t.gif" width="1"/> Customer Service Administrator-Galway City Salary: 30,000 Full-time- Permanent Contract- Office Based You will need to be available to work every second Saturday. I am seeking a dedicated and customer-focused Online Customer Service Administrator to join my client based in Galway City. The ideal candidate will ensure that all customer inquiries and orders are handled promptly and efficiently, while maintaining high levels of customer satisfaction. This role requires excellent communication skills, a proactive mindset, and strong attention to detail. Responsibilities: <ul><li>Handle customer inquiries via email and phone with professionalism and empathy</li><li>Assist customers with product information, order tracking, and troubleshooting issues related to their online shopping experience</li><li>Resolve complaints, process returns, and issue refunds in line with company policies</li><li>Update products descriptions, availability, and pricing</li><li>Monitor competitor websites and suggest improvements to customer service processes</li><li>Upload new products, imagery, product descriptions etc. to the online store</li><li>Keep site updated with promotions </li></ul> Requirements: <ul><li>Strong verbal and written communication skills</li><li>Excellent organisational skills with high attention to detail</li><li>Proficiency in Microsoft Office</li><li>Familiarity with online platforms and customer service software</li><li>Previous experience in an online customer service role is preferred</li><li>Exposure to a retail environments is an advantage</li></ul>

FRS Recruitment

Customer Service Administrator

City Administration

Communication Skills

Competitive Research

Corporate Policies

Customer Relations

Customer Satisfaction

Customer Service Software

Customer Support/Service

Detail Oriented

Identify Issues

Microsoft Office

Online Customer Support

Online Shopping

Organizational Skills

Presentation/Verbal Skills

Pricing

Resolve Customer Issues

Retail

Returns Processing

Web Site Monitoring

Writing Skills

monster

<img height="1" src="https://counter.adcourier.com/Z3JhY2UuaHVybGV5LjY5NjI5LjQ3OUBmcnMuYXBsaXRyYWsuY29t.gif" width="1"/> Customer Service Administrator-Galway City Salary: 30,000 Full-time- Permanent Contract- Office Based You will need to be available to work every second Saturday. I am seeking a dedicated and customer-focused Online Customer Service Administrator to join my client based in Galway City. The ideal candidate will ensure that all customer inquiries and orders are handled promptly and efficiently, while maintaining high levels of customer satisfaction. This role requires excellent communication skills, a proactive mindset, and strong attention to detail. Responsibilities: <ul><li>Handle customer inquiries via email and phone with professionalism and empathy</li><li>Assist customers with product information, order tracking, and troubleshooting issues related to their online shopping experience</li><li>Resolve complaints, process returns, and issue refunds in line with company policies</li><li>Update products descriptions, availability, and pricing</li><li>Monitor competitor websites and suggest improvements to customer service processes</li><li>Upload new products, imagery, product descriptions etc. to the online store</li><li>Keep site updated with promotions </li></ul> Requirements: <ul><li>Strong verbal and written communication skills</li><li>Excellent organisational skills with high attention to detail</li><li>Proficiency in Microsoft Office</li><li>Familiarity with online platforms and customer service software</li><li>Previous experience in an online customer service role is preferred</li><li>Exposure to a retail environments is an advantage</li></ul>

TEMPORARY

CONTRACTOR

Answering E Mails & Phone Calls and dealing with customer enquiries; • Contacting customers to follow up on payments for goods and services; • Booking goods in for processing; • Raising invoices and receiving PO’s from customers; • Taking payment in the form of credit cards, debit cards, cheques and cash; • Monitoring customer credit limits; • General office duties. We are currently recruiting for Office/Customer Service Administrator for our Client based in Loughrea/Tynagh, Co. Galway.

SUMMARY OF ROLE: We are currently recruiting for Office/Customer Service Administrator for our Client based in Loughrea/Tynagh, Co. Galway. This is a full-time position, with an immediate start. It is a sick cover initially for 3 months but likely to be of extended duration. Training will be provided on systems and software used in the office. The role is office based in Tynagh.KEY RESPONSIBILITIES: • Answering E Mails & Phone Calls and dealing with customer enquiries; • Contacting customers to follow up on payments for goods and services; • Booking goods in for processing; • Raising invoices and receiving PO’s from customers; • Taking payment in the form of credit cards, debit cards, cheques and cash; • Monitoring customer credit limits; • General office duties.ESSENTIAL REQUIREMENTS: • Good Interpersonal & communication skills; • Ability to work as part of a team. • Good organisational skills. • Good PC skills, familiar with MS Office especially Word & Excel • Strong attention to detail, methodical and accurate • Must be reliable and trustworthy.RATE OF PAY: • €16 per hour, overtime is paid at 1.5x after 40 hours.WORKING HOURS: 9am to 5pm Monday to Friday. Breaks are not deducted, 40 Hours per week paid.JOB CODE: QED0397

Q.E.D. Recruitment Specialists Ltd

Office/Customer Service Administrator

Administrative Skills

Billing

Computer Skills

Credit Cards

Interpersonal Skills

Microsoft Excel

Microsoft Word

Shipping/Receiving

Team Player

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