location_0_addressRegionName

location_0_addressCountryName

OFFSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

Solutions Engineer

Develop an understanding of Google Cloud's Native Databases (e.g., Cloud Spanner, Cloud Bigtable), Managed SQL technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis. Preferred qualifications: Experience in technical consulting on database design and architecture supporting large enterprise customers with high Service-level Objective (SLO) and Service-level Agreement (SLA) requirements.

ruleId[4] ruleCategoryId[EU_UK_Discrimination_warn] terms[a, and, app, c, design, develop, english, enterprise, experience, high, internet, java, javascript, language, level, native, non, of, or, preferred, product, standard, windows]

KBSkills

ACTIVE

https://www.youtube.com/watch?v=-XRLl9LEZ7c

https://www.youtube.com/watch?v=zhUgaKb0s5A

https://www.youtube.com/watch?v=n_Cn8eFo7u8

<h3>Minimum qualifications:</h3><ul><li>Bachelor’s degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience.<br/></li><li>2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.<br/></li><li>2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).<br/></li><li>Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing.<br/></li><li>Ability to communicate in English and Chinese Mandarin fluently, to interact with different regional customers and stakeholders.<br/></li></ul><br/><h3>Preferred qualifications:</h3><ul><li>Experience in technical consulting on database design and architecture supporting large enterprise customers with high Service-level Objective (SLO) and Service-level Agreement (SLA) requirements.<br/></li><li>Experience as a system/network administrator working with Linux/Unix or Windows systems, from Kernel to Shell, file systems, and client-server protocols.<br/></li><li>Experience working with distributed applications or micro-services in a cloud-based environment (e.g., Docker, Kubernetes).<br/></li><li>Experience working in a dynamic organization with extensive cross-collaboration across functions.<br/></li><li>Experience with cloud based storage, developer tools, core data structures, and related concepts.<br/></li><li>Excellent troubleshooting, attention to detail, and verbal/written communication skills.<br/></li></ul><div><h2>About the job</h2><p>As a Technical Solutions Engineer, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that we have the necessary tools and processes to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will help drive the success of Google Cloud by understanding and advocating for our customers’ issues. You will be required to work in a shift pattern or non-standard work hours as required. This may include weekend work.</p><p>Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.</p></div><div><h2>Responsibilities</h2><ul><li>Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale.</li><li>Develop an understanding of Google Cloud's Native Databases (e.g., Cloud Spanner, Cloud Bigtable), Managed SQL technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.</li><li>Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.</li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.<p><strong>Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: <em>Watch the below video!</em></strong></p>

<p>Since our founding in 1998, <strong>Google</strong> has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.<br><br>It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.<br><br>So if you want to develop new technology and craft beautiful products, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.</p>

Google

Technical Solutions Engineer, Cloud Databases (English, Mandarin)

C Programming Language

C++ Programming Language

Cloud Computing

Cloud Storage

Communication Skills

Community Cloud

Computer Science

Consulting

Customer Support/Service

Data Structures

Database Administration

Database Architecture

Database Design

Detail Oriented

Distributed Applications

Distributed Computing

Docker

Documentation

English Language

Equal Employment Opportunity (EEO)

File Systems

Go Programming Language (Golang)

Google App Engine (GAE)

Identify Issues

Java

JavaScript

Kernel Programming

Leading Edge Technology

Linux Administration

Mandarin Chinese Language

Mathematics

Microservices

Microsoft Windows Operating System

Network Administration/Management

Network Debugging

Network Systems

Open Source

Operations Processes

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Programming Tools

Python Programming/Scripting Language

Root Cause Analysis

SQL (Structured Query Language)

SQL Databases

Sales

Scripting (Scripting Languages)

Service Level Agreement (SLA)

Software Engineering

Systems Administration/Management

Technical Consulting

Technical Leadership

Unix Operating Systems

Unix Shell Programming

Writing Skills

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