location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

Unclassified Occupations

You will be passionate about supporting Ireland's agricultural sector and be responsible for partnering with our farm customers, up selling them to the best products and services that suit their needs. FRS Recruitment is now inviting applications for the role of Farm Partner - Customer Success Executive for a leading Irish Agri owned Cooperative and based in Roscrea Co. Tipperary.

KBSkills

ACTIVE

<img height="1" src="https://counter.adcourier.com/Zy5mYXJyZWxsLjI3NjU1LjQ3OUBmcnMuYXBsaXRyYWsuY29t.gif" width="1"/> FRS Recruitment is now inviting applications for the role of Farm Partner - Customer Success Executive for a leading Irish Agri owned Cooperative and based in Roscrea Co. Tipperary. Initially this will be a fixed term 6 month contract to start off with. Furthermore it will be hybrid based type role with 2/3 days in office per week. Graduates with a background in agriculture will also be considered for this role. Purpose of Role You will be passionate about supporting Ireland's agricultural sector and be responsible for partnering with our farm customers, up selling them to the best products and services that suit their needs. You will be results-driven with experience in fostering strong relationships with customers. Adept at engaging customers to understand their needs and driving long-term value for the customer while delivering a "best in class" customer experience. Main Responsibilities & Activities <ul><li>Proactively contact and respond to customers by engaging with them to understand their current and future on-farm needs, challenges and opportunities.</li><li>Provide a timely response to all leads, expressions of interest and requests for quotations; handling customers queries and exceptions to ensure a high sales conversion rate.</li><li>Ensure that each interaction with a customer maximises the value of our products and services.</li><li>Partner and align with business units to identify, collaborate and accelerate opportunities for growth and to improve the end-to-end customer experience.</li><li>Work collaboratively with the marketing team and understand drivers of quality lead generation and reasons for customer conversion.</li><li>Advocate for customers internally, gathering customer feedback to drive continuous improvement.</li><li>Take ownership and resolve customer support queries in a friendly, professional, timely and efficient manner.</li><li>Help with customer success initiatives such as webinars, workshops, and case studies to enhance customer engagement.</li><li>From time to time, assist with preparation and attend events to educate customers about our client, our ethos and mission to support farmers and their communities.</li></ul> Key Performance Indicators (KPIs) <ul><li>Engagement: High activity levels to drive customer engagement.</li><li>Conversion: Effectiveness of sales conversion rates from qualified leads.</li><li>Revenue Growth: Meet and exceed monthly, quarterly, and annual targets.</li><li>Customer Success: Customer Satisfaction, Retention, TNPS.</li></ul> Required Qualifications & Experience <ul><li>Education: Minimum of Cert/Diploma in Agriculture, Business or a related field desired.</li><li>Experience: Minimum of 12 months in a sales or customer success role, preferably in farmer focused Agri industry.</li></ul> Key Skills & Competencies <ul><li>Communication: Clearly articulate value propositions and listen actively to customer needs.</li><li>Relationship Building: Establish trust and long-term connections with customers.</li><li>Problem-Solving: Identify challenges and present solutions that align with customer needs.</li><li>Product Knowledge: Understand our products & services to help customers make well informed decisions.</li><li>Collaboration: Ability to work cross-functionally across your team and business units.</li><li>Customer-Centric Mindset: Passion for delivering outstanding customer experiences and driving value.</li><li>Tech-Savvy: Comfortable using CRM tools to track customer interactions and customer success metrics.</li></ul> Apply today by sending your updated CV below to the attached link.

FRS Recruitment

Customer Success Executive (Farm Partner)

Agriculture

Communication Skills

Continuous Improvement

Cross-Functional

Customer Conversion

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Retention/Renewal

Customer Satisfaction

Customer Support/Service

Customer Training

Customer/Client Research

Exceeded Sales Goal

Lead Generation

Marketing

Metrics

Needs Assessment

Performance Metrics

Problem Solving Skills

Process Improvement

Request for Proposals (RFP)

Revenue Growth

Sales

Sales Qualification

Team Player

Time Management

Up-Selling

Webinar

Website Conversion

monster

<img height="1" src="https://counter.adcourier.com/Zy5mYXJyZWxsLjgxNTgxLjQ3OUBmcnMuYXBsaXRyYWsuY29t.gif" width="1"/> FRS Recruitment is now inviting applications for the role of Farm Partner - Customer Success Executive for a leading Irish Agri owned Cooperative and based in Roscrea Co. Tipperary. Initially this will be a fixed term 6 month contract to start off with. Furthermore it will be hybrid based type role with 2/3 days in office per week. Graduates with a background in agriculture will also be considered for this role. Purpose of Role You will be passionate about supporting Ireland's agricultural sector and be responsible for partnering with our farm customers, up selling them to the best products and services that suit their needs. You will be results-driven with experience in fostering strong relationships with customers. Adept at engaging customers to understand their needs and driving long-term value for the customer while delivering a "best in class" customer experience. Main Responsibilities & Activities <ul><li>Proactively contact and respond to customers by engaging with them to understand their current and future on-farm needs, challenges and opportunities.</li><li>Provide a timely response to all leads, expressions of interest and requests for quotations; handling customers queries and exceptions to ensure a high sales conversion rate.</li><li>Ensure that each interaction with a customer maximises the value of our products and services.</li><li>Partner and align with business units to identify, collaborate and accelerate opportunities for growth and to improve the end-to-end customer experience.</li><li>Work collaboratively with the marketing team and understand drivers of quality lead generation and reasons for customer conversion.</li><li>Advocate for customers internally, gathering customer feedback to drive continuous improvement.</li><li>Take ownership and resolve customer support queries in a friendly, professional, timely and efficient manner.</li><li>Help with customer success initiatives such as webinars, workshops, and case studies to enhance customer engagement.</li><li>From time to time, assist with preparation and attend events to educate customers about our client, our ethos and mission to support farmers and their communities.</li></ul> Key Performance Indicators (KPIs) <ul><li>Engagement: High activity levels to drive customer engagement.</li><li>Conversion: Effectiveness of sales conversion rates from qualified leads.</li><li>Revenue Growth: Meet and exceed monthly, quarterly, and annual targets.</li><li>Customer Success: Customer Satisfaction, Retention, TNPS.</li></ul> Required Qualifications & Experience <ul><li>Education: Minimum of Cert/Diploma in Agriculture, Business or a related field desired.</li><li>Experience: Minimum of 12 months in a sales or customer success role, preferably in farmer focused Agri industry.</li></ul> Key Skills & Competencies <ul><li>Communication: Clearly articulate value propositions and listen actively to customer needs.</li><li>Relationship Building: Establish trust and long-term connections with customers.</li><li>Problem-Solving: Identify challenges and present solutions that align with customer needs.</li><li>Product Knowledge: Understand our products & services to help customers make well informed decisions.</li><li>Collaboration: Ability to work cross-functionally across your team and business units.</li><li>Customer-Centric Mindset: Passion for delivering outstanding customer experiences and driving value.</li><li>Tech-Savvy: Comfortable using CRM tools to track customer interactions and customer success metrics.</li></ul> Apply today by sending your updated CV below to the attached link.

OFFSITE

Epic Administrator

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Epic Client Systems Administrator – LetterkennyOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. About the Role: As an Epic Client Systems Administrator, you will Install, configure, maintain and deploy the Epic client. The Epic Client Systems Administrator is essential for ensuring Epic application and infrastructure changes are communicated to the necessary teams across the enterprise. You’ll have the opportunity to maintain Epic production (PRD) and non-production (non-PRD) Hyperspace/Hyperdrive environments, in addition to MyChart and Web Services infrastructure. Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model.    Primary Responsibilities of the Epic Client Systems Administrator:·       Successfully complete all required job training, including Epic certification, within first six months of employment and keep certifications up to date ·       Install, configure, maintain and deploy the Epic client and other delivery infrastructure components on Microsoft Windows servers ·       Maintain and support Epic ancillary services like Hyperspace and Interconnect and the related services ·       Help manage the Change Control processes for all Epic environment build migrations and infrastructure upgrades ·       Monitor Epic system performance as part of daily operational requirements ·       Review Sherlock and Galaxy notes and apply routine upgrades to all Epic environment client applications and back-end services ·       Assist in integrating other applications with Epic using web services ·       Implement Epic system high availability strategies and mechanisms ·       Monitor and fine tune the performance of Caché database instances ·       Develop disaster recovery procedures ·       Maintain Epic production (PRD) and non-production (non-PRD) Hyperspace, Hyperdrive, and client connection environments ·       Troubleshoot and diagnoses Epic application issues and implement solutions ·       Ensure Epic application and infrastructure changes are communicated to the necessary teams across the enterprise ·       Define, create user accounts, profiles, roles and maintain required audit information ·       Works closely with database, environment/infrastructure and internal/external enterprise security teams ·       Provide on call support for production performance/availability or other critical issues ·       Performs other duties as assigned   You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.Required Qualifications of the Epic Client Systems Administrator:•    Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience •    Experience working with Windows Administrator or CitrixPreferred Qualifications of the Epic Client Systems Administrator:•    Experience working with Epic Systems •    Experience or knowledge of SQL Administration •    Experience working in an entry Level role or at a helpdesk  •    Experience working on Cloud Platforms (Azure or AWS)   Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.#RPO #BBMEMEA

Optum

Epic Client Systems Administrator

Administrative Skills

Change Control

Change Management

Citrix Product Family

Data Science

Disaster Recovery

Enterprise Protection

Epic Hyperspace

Epic Systems

Help Desk

High Availability

Identify Issues

Microsoft Infrastructure

Microsoft Windows Operating System

Microsoft Windows Server

On Call

Performance Analysis

Performance Tuning/Optimization

Procedure Development

Product Requirements Document (PRD)

Production Support

SQL (Structured Query Language)

Sherlock

Systems Administration/Management

Web Infrastructure

Web Services

Work From Home

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Customer Service Jobs in Ireland

FRS Recruitment

FRS Recruitment

Optum