location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Customer Service

German speaking customer support and proactively communicating with our established customer base to ensure best in class customer service, a higher level of relationship with our key customers. In this customer service role, we’re looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service.

KBSkills

ACTIVE

<table><tbody><tr><td>COMPANY DESCRIPTION</td><td>Our client a US Multinational was founded in 2009 and is now one of the fastest-growing internet marketing companies in the world. They use cutting-edge technology to offer high-quality SEO and website marketing services that drive explosive growth for their small business partners and clients. The work environment is fun, friendly, and collaborative. They take pride in a unique, positive culture that allows all our employees to thrive and helps all our clients achieve success.</td></tr><tr><td>POSITION DESCRIPTION</td><td>In this customer service role, we’re looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service. You will be responsible for all communication with our SEO clients and managing their SEO campaigns. German speaking customer support and proactively communicating with our established customer base to ensure best in class customer service, a higher level of relationship with our key customers. We are seeking ambitious, focused individuals with an aptitude and interest in the proactive customer service. Our client is an equal opportunities employer. Values of respect, collaboration, service, support, and challenge are indicative of the culture and climate fostered by the business.ResponsibilitiesYour Responsibilities:<ul><li>Act as the primary contact for our SEO clients and partners, helping them resolve their concerns.</li><li>Represent our company and SEO product with excellent customer service.</li><li>Manage the implementation of SEO packages for our clients, including regular meetings, on-site recommendations and changes, and distribution of off-site work.</li><li>Assign SEO tasks to our fulfilment department.</li></ul>What We Expect from You:<ul><li>At least six months of experience in customer service.</li><li>Fluent spoken and written German skills are essential.</li><li>Good English skills (for internal communication only).</li><li>Proficiency in using standard Google tools (Drive, Sheets, Docs).</li><li>Excellent online communication skills, with the ability to clearly and effectively express your thoughts.</li><li>Creative and logical thinking, with the ability to work within time and quality standards.</li><li>Strong conflict resolution skills to handle situations where clients are dissatisfied.</li></ul> </td></tr><tr><td>NUMBER OF YEARS PREFERRED EXPERIENCE</td><td>Outgoing and positive personalityWorking Hours:<ul><li>Fully remote, you need to be based in Ireland</li><li>8:45 AM – 5:15 PM (CEST +1 GMT), Monday to Friday. No work on weekends or holidays.</li></ul>MS Office including Outlook, Excel, Word and PowerPointRemote / Virtual platforms including MS Teams, Zoom and SkypeMRP/ERPCRM   CV’s to leisa@hrpgroup.ie .</td></tr></tbody></table>

HRP Group - Bespoke Resourcing & HR Outsourcing Solutions

HRP Group is a professional Human Resources consultancy practice.  HRP Group was established by a group of experienced, qualified HR professionals . We differentiate ourselves as a “best in class” professional HR Outsourcing and resourcing consultancy. 

Our services encompass a range of HR advisory, interim, recruitment and outsourcing services dependent on our clients requirements. Our clients have access to experienced, qualified HR professionals for all their HR requirements. 

All our consultants are qualified HR professionals with CIPD accreditation. Our clients can have access to experienced, qualified HR professionals, for a fraction of the cost of hiring a HR Professional on a full time basis. All our consultants are qualified to Masters level in HR or Psychology. 

Professional, Ethical, Transparent…. We promise to always deal with our clients and candidates in an open, transparent, ethical and professional manner. We utilise CIPD approved resourcing techniques to ensure our resourcing process is professional, well organised and to exacting standards.

HRP Group

German Customer Service

Campaigns

Communication Skills

Conflict Resolution

Customer Relations

Customer Support/Service

English Language

German Language

Hardware Virtualization

Internet/Online Service

Leading Edge Technology

Online Communications

Online Marketing

Presentation/Verbal Skills

Quality Metrics

Search Engine Optimization (SEO)

Skype

Small Business

Team Player

monster

<table><tbody><tr><td>DATE</td><td>April 2025</td></tr><tr><td>POSITION TITLE</td><td>German Customer Service </td></tr><tr><td>LOCATION</td><td>Remote -you must be based in Ireland</td></tr><tr><td>SALARY</td><td>Depending on experience</td></tr><tr><td>COMPANY DESCRIPTION</td><td>Our client a US Multinational was founded in 2009 and is now one of the fastest-growing internet marketing companies in the world. They use cutting-edge technology to offer high-quality SEO and website marketing services that drive explosive growth for their small business partners and clients. The work environment is fun, friendly, and collaborative. They take pride in a unique, positive culture that allows all our employees to thrive and helps all our clients achieve success.</td></tr><tr><td>POSITION DESCRIPTION</td><td>In this customer service role, we’re looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service. You will be responsible for all communication with our SEO clients and managing their SEO campaigns. German speaking customer support and proactively communicating with our established customer base to ensure best in class customer service, a higher level of relationship with our key customers. We are seeking ambitious, focused individuals with an aptitude and interest in the proactive customer service. Our client is an equal opportunities employer. Values of respect, collaboration, service, support, and challenge are indicative of the culture and climate fostered by the business.ResponsibilitiesYour Responsibilities:<ul><li>Act as the primary contact for our SEO clients and partners, helping them resolve their concerns.</li><li>Represent our company and SEO product with excellent customer service.</li><li>Manage the implementation of SEO packages for our clients, including regular meetings, on-site recommendations and changes, and distribution of off-site work.</li><li>Assign SEO tasks to our fulfilment department.</li></ul>What We Expect from You:<ul><li>At least six months of experience in customer service.</li><li>Fluent spoken and written German skills are essential.</li><li>Good English skills (for internal communication only).</li><li>Proficiency in using standard Google tools (Drive, Sheets, Docs).</li><li>Excellent online communication skills, with the ability to clearly and effectively express your thoughts.</li><li>Creative and logical thinking, with the ability to work within time and quality standards.</li><li>Strong conflict resolution skills to handle situations where clients are dissatisfied.</li></ul> </td></tr><tr><td>NUMBER OF YEARS PREFERRED EXPERIENCE</td><td>Outgoing and positive personalityWorking Hours:<ul><li>Fully remote , you need to be based in Ireland</li><li>8:45 AM – 5:15 PM (CEST +1 GMT), Monday to Friday. No work on weekends or holidays.</li></ul>MS Office including Outlook, Excel, Word and PowerPointRemote / Virtual platforms including MS Teams, Zoom and SkypeMRP/ERPCRM   CV’s to leisa@hrpgroup.ie .</td></tr></tbody></table>

German Customer Service remote must be based in Ireland

Customer Services Representative

My client, a global manufacturer is seeking an experienced Customer Service Representative with fluency in German, to join their team in Cavan. Act as the main point of contact for all customer transaction support, including order queries, pricing, and stock availability.

<img height="1" src="https://counter.adcourier.com/c2FicmluYS5jYXJyb2xsLjAyNTk3LjQ3OUBmcnMuYXBsaXRyYWsuY29t.gif" width="1"/> The Role My client, a global manufacturer is seeking an experienced Customer Service Representative with fluency in German, to join their team in Cavan. This is a full-time, permanent, hybrid position. As the Customer Service Representative, you will be responsible for delivering excellent customer service and high quality transaction processing. Tasks & Duties <ul><li>Act as the main point of contact for all customer transaction support, including order queries, pricing, and stock availability.</li><li>Accurately process orders received via phone, email, fax, and online channels, ensuring timely and professional handling.</li><li>Issue clear and friendly order confirmations and manage delivery schedules in SAP to reduce shipment frequency and cost.</li><li>Monitor and manage backorders or out-of-stock items, offering suitable alternatives to maintain customer satisfaction.</li><li>Collaborate with internal teams (Sales, Customer Support, Technical, and Pricing) to resolve order or specification issues.</li><li>Identify and escalate unusual or complex orders to management, ensuring smooth issue resolution.</li><li>Take part in regular team meetings and actively contribute ideas for process improvements to benefit both customers and the business.</li><li>Build strong knowledge of the organisations systems (SAP, Sales Cloud, Kianda, etc.), products, and customer base to support team performance.</li></ul> Experience, Knowledge & Qualifications <ul><li>A minimum of 2 years experience working in a busy & demanding customer service/administration position.</li><li>Full fluency in English and German is essential.</li><li>Excellent communication skills both written and verbal.</li><li>Strong attention to detail with IT proficiency.</li><li>Candidates must currently reside within a commutable distance with full working rights.</li></ul> For further information please contact Sabrina Carroll on 086 127 5159

FRS Recruitment

Customer Service Representative with German Fluency

Cloud Computing

Customer Satisfaction

Customer Service Evaluation

Delivery Management

Detail Oriented

Inside Sales

Order Processing

Pricing

Problem Solving Skills

Process Improvement

Sales

Sales Support

Schedule Development

Technical Support

Time Management

Transaction Processing/Management

Writing Skills

Customer Services Executive

Personal Lines Customer Services Executive to manage client policies across motor, home, van, farm, marine, and health insurance. 20 days annual leave + extra perks (Wellbeing Day, funded exams, team events & more).

<img height="1" src="https://counter.adcourier.com/amVhbi5sYXdsZXNzLjM1NTIwLjQ3OUBmcnMuYXBsaXRyYWsuY29t.gif" width="1"/> Personal Lines Customer Services Executive - Galway City Join a friendly and professional team in Galway City! Personal Lines Customer Services Executive to manage client policies across motor, home, van, farm, marine, and health insurance. What You'll Do: <ul><li class=""> Handle new business, renewals, and mid-term policy changes </li><li class=""> Deliver top-class service to clients both face-to-face and over the phone </li><li class=""> Identify cross-sell opportunities </li><li class=""> Ensure full compliance with CBI, CPC, GDPR, and internal policies </li></ul> What You'll Need: <ul><li class=""> Experience in a personal insurance environment </li><li class=""> APA/CIP qualification (or working towards) </li><li class=""> Strong communication and customer service skills </li></ul> What We Offer: <ul><li class=""> Competitive salary (DOE) + performance bonus (up to 10%) </li><li class=""> 20 days annual leave + extra perks (Wellbeing Day, funded exams, team events & more) </li></ul>

Personal Lines Insurance Customer Service Executive

Cross-Selling

Health Insurance

Insurance

Maintain Compliance

Sales Management

Sales Prospecting

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