customer service administrator jobs

Near dublin, dublin
72Jobs Found

72 jobs found for customer service administrator jobs Near dublin, dublin

T
T

Customer Assistant - Part Time - Crumlin Express

Tesco

CRUMLIN DUBLIN EXP, 10-10A St Agnes Road, Crumlin, Dublin, Dublin
7 days ago
CRUMLIN DUBLIN EXP, 10-10A St Agnes Road, Crumlin, Dublin, Dublin
7 days ago

Tesco: Crumlin Express                          

Contract: Part Time (25:00 - 30:00)

Shift Pattern: Flexible

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.


  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride.
  • Help to ensure products and services are available for customers at all times.
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  • Keep the shop floor and back areas clean and tidy at all times.
  •  Using the training you receive, follow department routines and processes.
  • Follow all company policies and adhere to Health and Safety routines.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.
O
O

Senior Customer Service Administrator

Osborne

Dublin, Dublin
1 day ago
Dublin, Dublin
1 day ago

Osborne are currently recruiting for a customer service administrator to join our client based in Dublin City Centre.

This role is a temporary position with a view to a longer term contract and an immediate start.

Working as part of a busy team, the successful candidate with deal with incoming queries to the department, assist with website and payment queries and also help out with day to day administration in the office.

 

Salary:

  • Salary DOE
  • Friendly and welcoming teams

Responsibilities:

  • Handling incoming queries and questions for the department
  • Diary manager and scheduling
  • Assisting with payment and website queries
  • Compiling reports and document formatting
  • Liaising with relevant stakeholders
  • Provide assistance and support to an IT infrastructure project
  • Work with the Manager to ensure best practice in relation to all projects

Requirements:

  • 2+ years in a similar role
  • Strong IT skills excellent Excel and Word
  • Excellent communication, time management and attention to detail
  • Strong work ethic
  • Excellent Attention to detail
  • Be a good team player and possess a flexible attitude to work


For more information please apply through the link provided for the attention of Maisie Doyle or call Osborne Recruitment on

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set - please attach your CV via the link provided
Please submit your updated CV in Word Format

Q
Q

Customer Service Admin - St Margaret's, Co. Dublin

Q.E.D. Recruitment Specialists Ltd

Dublin North, Dublin
4 days ago
Dublin North, Dublin
4 days ago

SUMMARY OF ROLE:
We are currently for Customer Service Administrators for our Client, a multi-national logistics company based in St Margaret's, Co. Dublin. The roles are full-time on-going positions with immediate start. Full training will be provided.
KEY RESPONSIBILITIES:
Answering customer queries by phone and email, data entry and other related administrative activities.
ESSENTIAL REQUIREMENTS:
• Good computer skills and ability to learn new systems;
• Experience in a busy customer services role;
• Strong attention to detail;
• Excellent phone manner and customer service skills;
• Good verbal and written communication skills;
• Team player;
• Must be able to use own initiative.
RATE OF PAY:
€12.68 per hour for hours worked between 7am and until 7pm, €16.48 outside of those hours.
WORKING HOURS:
Monday to Friday 8am-4.30pm or 9am-5.30pm.
JOB CODE:
QED0053

A
A

Customer Service Executive (Dental Industry)

Adecco Retail

Dublin West, Dublin
1 day ago
Dublin West, Dublin
€28k - €30k Per Year
1 day ago
€28k - €30k Per Year
Adecco are recruiting for a Inbound Telesales & Customer Service representative in Dublin for a market leading company in the dental industry.
Responsibilities:
Answering incoming calls to Company standard.
Focus on customers ensuring we provide excellent service to our customers.
Achieve a high level of accuracy on all orders when both up-selling and cross-selling to increase both size and order value.
Achieve and exceed sales, gross profit, lost call and territory growth targets as set by the Line Manager.
Process orders and enquiries following quality control procedures.
Ensure that all quotations are dealt with in an accurate and timely manner.
Ensure that all reporting is completed in an accurate and timely manner.
Attend staff meetings and training courses, as and when required.
Give support to team members assist other departments, as and when necessary.
Record and update customer database with relevant information. Ensure that all records are up to date, filed and easily assessable.
Key Requirements
Experience as a dental nurse
Quick learner, data-driven, highly inquisitive
Brings a lot of energy, enthusiasm and ambition to work with a strong desire to get better
Remuneration
Great base salary
Bonus structure
Working with a market leader
If you would be interested in applying for this role please drop me an email on or apply through this job advert.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
S
S

Customer Service - Financial Services

Sigmar

Dublin, Dublin
1 day ago
Dublin, Dublin
€26.1k - €26.1k Per Year
1 day ago
€26.1k - €26.1k Per Year

A Global Wealth and asset management company are looking to add to their growing team of skilled associates in Dublin's City Centre.

The Story

For the last couple of years, this company has brought upwards of 200 associates into their customer services division in their Dublin office. The progression and opportunities that have been awarded and gained are plentiful and they are now looking to bring the next wave of enthusiastic customer focused individuals onboard.

What does the job entail?

  • This role is 80%-90% phones based, and you will be required to speak with clients, investors, advisors etc. on the phone and periodically through email or webchat.
  • Perform administration tasks on behalf of the customer (transaction requests, account amendments)
  • Ensure escalation of issues to the appropriate person in the team e.g. those with a regulatory or financial risk
  • Maintain professional working relationships with colleagues in Client Services and other departments.
  • Provide guidance to other associates to create a team environment where knowledge and expertise are shared.

What skills/experience do I need for this job?

  • Prior Customer facing experience
  • Ability to communicate effectively, verbally or in writing, flexing approach to provide a service tailored to the customer.
  • Proactive approach to finding information and offering improvement for others.
  • Ability to work under pressure.
  • Proactive team player with a desire to improve knowledge across the department.

 

We are interviewing for this position immediately so please send in your CV ASAP if you are interested.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

A
A

Customer Support Project Coordinator

Allen Recruitment Consulting

Dublin, Dublin
1 day ago
Dublin, Dublin
€34.236k - €42.473k Per Year
1 day ago
€34.236k - €42.473k Per Year

Customer Support Project Coordinator
Based in the heart of Dublin's Silicon Docks (Dublin 2), our client has been at the forefront in changing the internet and online technologies as we know it.
Our client is currently conducting all interviews online and are onboarding all new workers remotely.
They require aCustomer Support Project Coordinator with 1+ years customer service project management within a multinational. The successful candidate will provide project support to develop our client's Cloud Learning Go-to Market projects at scale.
Job Reference:BBBH 19158
What will a Customer Support Project Coordinator do?
  • Triaging internal and external customer support tickets around project information, tool troubleshooting, overall team information, data management, and project document development.
  • Be able to communicate with employees, partners, and contractors to ensure efficient and effective implementation of Professional Services operations.
  • Track program data, aggregate metrics and provide regular reporting.
  • Maintain Professional Services database; coordinate change management activities to various stakeholders and reply promptly to the Professional Services case queue.

What does the Ideal Candidate look like?
  • 1+ years customer service project management within a multinational
  • Experience with internal and external customer support tickets

Benefits?
  • 25 days paid holidays plus bank holidays.
  • Tax Saver Travel tickets
  • Employee referral scheme

Still interested in this opportunity?
Submit your CV (in a Microsoft Word format) today!
OR
Perhaps this role didn't fully fit your criteria, not to worry - we have many similar roles advertised on our website - www.allenrec.com
Please don't hesitate to contact any of our team with any questions you may have on Email: or Phone: +353 1 6694040
S
S

German Customer Support. Dublin. 35k

Sigmar

Dublin, Dublin
26 days ago
Dublin, Dublin
€30k - €35k Per Year
26 days ago
€30k - €35k Per Year

German Jobs in Dublin.  German Customer Support.  Located in Dublin City Centre or Work from Home.  Salary Circa 35k plus Benefits.  Permanent.

Do you speak German and have customer services experience gained in an office environment ?  Well come and work for this new Web Techy company in Dublin.

They are a Web related company with offices worldwide and they have their Irish office located in Dublin City Centre.  They are looking for a German speaker to become an expert on their products, full training given and then you will be dealing with Clients via Phone, email and online chat regarding these Company products. 

Responsibilities for this role will include:

  • Working as part of a busy team in the User Support Team
  • Building strong relationships with clients and assist them in their user experience
  • Dealing with technical issues via phone, email and online chat – no tech experience required as you will be given full training
  • Offering alternative solutions where appropriate
  • Analysing content suitability and user behaviour
  • Training users on the product and advising them on best use
  • Working closely with other Departments and Product Teams
  • Administration
  • Busy and varied role
  • Working Days:  Sunday to Thursday from 3pm to 12 Midnight you can Work from home for this role but must be living in Southern Ireland

Experience required:

  • Written and spoken fluent German
  • Written and spoken fluent English
  • At least 1 Years’ experience in customer services or technical support within an office environment is essential
  • University Degree a strong advantage
  • Excellent written and spoken communication skills

Salary and Benefits:

  • This Role comes with a salary of 28-35k depending on experience
  • 25 Days Holidays
  • 10 Days Sick Leave
  • Bike to Work Scheme
  • Free Breakfast, Lunch and Snacks
  • Company Shares and Shares saving scheme
  • Health Insurance
  • Pension
  • Death in Service
  • Excellent Training – 6 weeks
  • Excellent promotional prospects

If this job would interest you and you can meet the above criteria, please email your CV to Karen Dempsey at

kdempsey@sigmar.ie

or indeed if you know of anyone suitable who is on the lookout, feel free to pass on my email address.

 

 

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

S
S

Russian Customer Support. Dublin. 32k

Sigmar

Dublin, Dublin
26 days ago
Dublin, Dublin
€28k - €32k Per Year
26 days ago
€28k - €32k Per Year

Russian Jobs in Dublin.  Russian Customer Support.  Located in Dublin City Centre.  Salary Circa 32k plus Benefits.  Permanent.

Do you speak Russian and have customer services experience gained in an office environment ?  Well come and work for this new Web Techy company in Dublin.

They are a Web related company with offices worldwide and they have their Irish office located in Dublin City Centre.  They are looking for a Russian speaker to become an expert on their products, full training given and then you will be dealing with Clients via Phone, email and online chat regarding these Company products. 

Responsibilities for this role will include:

  • Working as part of a busy team in the User Support Team
  • Building strong relationships with clients and assist them in their user experience
  • Dealing with technical issues via phone, email and online chat – no tech experience required as you will be given full training
  • Offering alternative solutions where appropriate
  • Analysing content suitability and user behaviour
  • Training users on the product and advising them on best use
  • Working closely with other Departments and Product Teams
  • Administration
  • Busy and varied role
  • Working Days:  Monday to Friday 3pm to 12am you can Work from home for this role but must be living in Southern Ireland

Experience required:

  • Written and spoken fluent Russian
  • Written and spoken fluent English
  • At least 1 Years’ experience in customer services or technical support within an office environment is essential
  • University Degree a strong advantage
  • Excellent written and spoken communication skills
  • Must have EU Passport or Stamp 4 or Stamp 1G

Salary and Benefits:

  • This Role comes with a salary of 28-32k depending on experience
  • 25 Days Holidays
  • 10 Days Sick Leave
  • Bike to Work Scheme
  • Free Breakfast, Lunch and Snacks
  • Company Shares and Shares saving scheme
  • Health Insurance
  • Pension
  • Death in Service
  • Excellent Training – 6 weeks
  • Excellent promotional prospects

If this job would interest you and you can meet the above criteria, please email your CV to Karen Dempsey at

kdempsey@sigmar.ie

or indeed if you know of anyone suitable who is on the lookout, feel free to pass on my email address.

 

 

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

P
P

Dublin-IE-Greater-Europe-Customer-Solutions-Agent

PayPal

Dublin
1 day ago
Dublin
1 day ago

Who we are

 

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


When applying for a job you are required to create an account, if you have already created an account - click Sign In.
Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:

  • Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up.
  • Please Capitalize first letter of your First and Last Name.
  • Please avoid using fully capitalized text for your First and/or Last Name.
  • NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.

Job Description Summary:

Job Description Summary
As an agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline teammate, you will be the primary point of contact for our customers – it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. A teammate within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in quick paced and collaborative team environment.

Job Description:

**Fluency in English and one other European language required*

Core Duties:
• Answer phone calls, emails, from customers and work to resolve their queries in real time or work with the most relevant PayPal department so it can be dealt with appropriately (90%)
• Proactively recommend and educate the customer about features and benefits of PayPal products in order to improve their satisfaction and deepen their relationship with PayPal. Deliver on metrics for example: phone handled time, customer experience, proactive product offered and accepted opportunities (5%)
• Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)


Competencies:
• Customer Focus
• Listening
• Problem Solving
• Composure
• Drive for Results
• Functional / Technical Skills
• Ethics and Values
• Integrity and Trust


Skills Required:
• Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
• Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
• Strong written (email) communication utilizing proper grammar and punctuation
• Ability to work independently while making sound business decisions on case information
• Well developed sense of urgency and follow through
• Ability to multitask multiple systems, screens, and tasks during customer contacts
• Time Management and Adherence to schedules
• Ability to learn and adapt to new software technologies


Experience:
12+ months customer service experience required

Subsidiary:

PayPal

Travel Percent:

0

Primary Location:

Dublin, Dublin, Ireland

Additional Locations:

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day.  We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect.  Our employees challenge the status quo, ask questions, and find solutions.  We want to break down barriers to financial empowerment.  Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

paypalglobaltalentacquisition@paypal.com

.

O
O

Receptionist/Administrator – South Dublin

Osborne

Dublin, Dublin
1 day ago
Dublin, Dublin
1 day ago

Osborne are currently recruiting for a Receptionist/Administrator to join our client, an education organisation based in South Dublin.

This role, working as part of a busy team, will suit a personal and self-motivated individual who works well both independent and in a team environment.

 

Salary and Benefits:

  • Excellent Salary DOE
  • Parking
  • Welcoming Team

 

Responsibilities of the Receptionist/Administrator:

  • Assist with day to day administration for the team
  • Meet and greet, welcoming visitors
  • Answering phone and dealing with incoming queries
  • Data management, recording and collating information for reporting purposes
  • Compiling reports for senior management team
  • Preparing presentations
  • Liaising with wide variety of stakeholders
  • Event co-ordination
  • Other adhoc duties are required

 

Requirements of the Receptionist/Administrator:

  • 3 years + experience in a similar role
  • Experience working in education is highly desirable
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organisational skills
  • Excellent IT and MS Office skills
  • Ability to work independently and as part of a team

For more information please apply through the link provided for the attention of Maisie Doyle or call Osborne Recruitment on

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set - please attach your CV via the link provided
Please submit your updated CV in Word Format

Posted

7 days ago

Description

Tesco: Crumlin Express                          

Contract: Part Time (25:00 - 30:00)

Shift Pattern: Flexible

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.


  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride.
  • Help to ensure products and services are available for customers at all times.
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  • Keep the shop floor and back areas clean and tidy at all times.
  •  Using the training you receive, follow department routines and processes.
  • Follow all company policies and adhere to Health and Safety routines.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.
Source: Tesco