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58 Jobs Found 

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Customer Service Supporter - Full Time

JYSK

Dublin
Today
Dublin
Today
Company Description

JYSK is one of the fastest growing retail chains in Europe with more than 2,900 stores worldwide. The JYSK business concept focuses on selling quality products with a Scandinavian look and feel at very competitive prices. We have ambitious growth plans in UK & Ireland over the next 5 years.

Job Description

As a Customer Service Supporter you will be responsible for providing world class customer service for JYSK customers. The successful candidate will handle and resolve incoming customer enquiries through calls, email, social media and webchat, responding to customer queries in a professional and polite manner. You will have daily communication with our colleagues in our stores.

You Bring Dedication and You…

  • You are a team player, with the ability to solve problems on your own initiative  
  • You enjoy working to achievable targets and goals
  • You have the ability to use various systems to complete your daily tasks
  • You are quick to learn and adapt in a fast paced environment
  • You are service minded, flexible and communicate with ease
  • You are available to work within our customer centre opening hours, including evenings and weekends

You Meet Possibilities and we offer you

  • A modern, welcoming customer contact centre environment in JYSK Head Office
  • Tailored introduction program to help you get set up for success
  • Company Pension Scheme & 20% Staff Discount after 3 months of service
  • Encouragement to learn and progress in your career 
  • Responsibility to offer Ireland’s best customer service 
  • Full time job that starts as soon as possible 
  • Gross base salary of up to €23,500 per annum
Additional Information

Do you have a passion for providing excellent Customer Service? Are you a team player with great communication skills? Do you thrive in a fast paced environment?

If yes, then you could be part of our Customer Service Team working in JYSK Head Office Dublin. If you Bring Dedication, you will Meet Possibilities.

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Customer Service Executive (Dental Industry)

Adecco Retail

Dublin West, Dublin
3 days ago
Dublin West, Dublin
€28k - €30k Per Year
3 days ago
€28k - €30k Per Year
Adecco are recruiting for a Inbound Telesales & Customer Service representative in Dublin for a market leading company in the dental industry.
Responsibilities:
Answering incoming calls to Company standard.
Focus on customers ensuring we provide excellent service to our customers.
Achieve a high level of accuracy on all orders when both up-selling and cross-selling to increase both size and order value.
Achieve and exceed sales, gross profit, lost call and territory growth targets as set by the Line Manager.
Process orders and enquiries following quality control procedures.
Ensure that all quotations are dealt with in an accurate and timely manner.
Ensure that all reporting is completed in an accurate and timely manner.
Attend staff meetings and training courses, as and when required.
Give support to team members assist other departments, as and when necessary.
Record and update customer database with relevant information. Ensure that all records are up to date, filed and easily assessable.
Key Requirements
Experience as a dental nurse
Quick learner, data-driven, highly inquisitive
Brings a lot of energy, enthusiasm and ambition to work with a strong desire to get better
Remuneration
Great base salary
Bonus structure
Working with a market leader
If you would be interested in applying for this role please drop me an email on or apply through this job advert.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
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Support Consultant

LSC

Dublin, Dublin
4 days ago
Dublin, Dublin
4 days ago

Consultant, Sourcing Manager - Biopharmaceutical - Dublin
LSC have a great contract opportunity for a Consultant, Sourcing Manager to join a biopharmaceutical company in Dublin focused on serving patients with severe and ultra-rare disorders through the innovation, development and commercialization of life-transforming therapeutic products.
If you have 10 years' experience in a US Multi-national GMP manufacturing environment and are ready for your next challenge, this could be the perfect project for you!
ABOUT THE PROJECT - KEY RESPONSIBILITIES:
o Manage assigned business relationships and gain a comprehensive understanding of business owner requirements.
o In collaboration with business owners, implement global sourcing strategies that consolidate and optimize both the vendor base and services, while securing the lowest TCO and access to the highest levels of service and quality.
o Promote and support end-users on sourcing and procurement policies and procedures through team interactions and other defined training programs
o Lead tactical implementation of sourcing initiatives supporting the Global Supply Chain, Quality & QC Groups and Contract Laboratory Spend and the broader Global Operations support, as directed.
o Review internal business partner requests, solicit, and evaluate proposals. Supports the business performance reviews, negotiations, as apply, and contracting oversight and monitoring to drive best value for the company.
ABOUT YOU - ARE YOUR SKILLS A MATCH?
o Bachelor's Degree in Business Administration, Supply Chain or equivalent with relevant experience.
o Demonstrated ability to support and implement Strategic Sourcing projects.
o Procurement and Sourcing functional experience, including integrated systems and platforms.
Note: Are you currently eligible to work in Ireland? As this is a contract opportunity you will need to hold a Stamp 1G/Stamp 4 visa to apply!
To apply, submit your CV via this advert or contact Siobhan Cummins at LSC on 021-4777329 if you have anymore questions about this Consultant, Sourcing Manager opportunity!
ABOUT LSC - CONTRACTING WITH A DIFFERENCE
LSC work exclusively in the Life Science sector and have designed a Consultant Success Programme to help make the contracting process as easy and rewarding as possible for all our consultants....visit www.lscconnect.com to find out more
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Temporary Reception/Administration Jobs

Osborne

Dublin, Dublin
10 days ago
Dublin, Dublin
10 days ago

Are you interested in short term work?

Osborne are looking for people to join our 2021 temp team. With assignments ranging from 1 day to 1 week and on an ongoing basis, temporary work can be a great way to gain work experience, fill a gap in between roles, or perhaps you simple enjoy the variety of temp work.

If you would like to find out more about temporary opportunities please contact the team today.

 

We have roles for the following candidates:

  • Receptionists
  • Administrators
  • Secretaries
  • Personal Assistants
  • Executive Assistants
  • HR Professionals

 

The ideal candidate will have:

  • Excellent MS office skills / Typing Speeds
  • 1-2 years’ experience desirable in an office environment
  • Professional, flexible attitude with a strong work ethic and proven reliability in previous roles
  • Excellent attention to detail
  • An ability to work effectively as part of a team
  • A professional telephone manner
  • Excellent organisational skills
  • An ability to prioritise own workload

 

Here are some of the reasons to temp with Osborne Recruitment:

  • NRF Winner for Best in Office & Secretarial & Agency of the Year
  • Access to a number of training courses
  • A personal approach from your consultant which puts you in charge of your career
  • Exposure to different sectors and some of the top companies in Dublin
  • Weekly payroll
  • Keep your CV and skills active
  • Flexibility
  • Short and long-term assignments
  • Excellent hourly rates
  • Possibility of a temporary booking leading to permanency!


For more information please apply through the link provided for the attention of Maisie Doyle or call Osborne Recruitment on 01 638 4400
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set - please attach your CV via the link provided
Please submit your updated CV in Word Format

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Customer Services Team Leader

Sigmar

Dublin, Dublin
21 days ago
Dublin, Dublin
€35k - €40k Per Year
21 days ago
€35k - €40k Per Year

Customer Services Team Leader             Permanent                                          €40,000

Join a rapidly expanding organisation to support the Head of Lending Operations in the development, mentorship and motivation of a team of executives.

My client supports a remote working policy therefore while the office is Dublin based this role can be fulfilled from any location provided a candidate is available to travel to Dublin occasionally.

Responsibilities 

  • Ensure all daily customer service activities are performed within agreed SLA’s.
  • Sign off on all refunds, early settlement, restructures- ensuring calculations are correct and that correct approvals have been obtained for the action.
  • Managing the end of loan activities and Values have been booked correctly and transfer of title of the asset is correct.  
  • Manage the submission of monthly data files to Central Credit Bureau with a focus on data quality to ensure the bank is not subject to any monetary fines or data breach sanctions.

Requirements

  • 3-5 years’ experience in finance, accounting or asset finance industry at a supervisor level.
  • Knowledge of asset finance products and end of lease solutions.
  • Experience as team leader managing at minimum 2 direct reports.
  • Highly proficiency in excel financial calculations.
  • Minimum Degree level education in a relevant discipline.

Contact Paul O'Riordan on 4744663 or e-mail:poriordan@sigmar.ie for a confidential discussion.

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

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CUSTOMER SUPPORT AGENT - German Speaking

Bond Personnel

Dublin 8, Dublin
2 days ago
Dublin 8, Dublin
€28k - €35k Per Year
2 days ago
€28k - €35k Per Year

CUSTOMER SUPPORT AGENT WITH GERMAN

Our client, a leading edge technology company with offices in Dublin City Centre are looking for a Customer Support Agent (German speaking). The successful candidate will be part of one of the teams that is the regional focal point for EMEA Customer Logistics Management. They will be responsible for the demand fulfillment and logistics management for a specifically assigned customer portfolio.

 

Activities and Skills

The successful candidate will gain experience working in a demanding international supply chain department and the specific skills /opportunities will be:

 

  • Providing premium customer experience by orchestrating between customers and internal partners supporting value-add information & services through close communication and collaboration.
  • Dealing with customer order management queries regarding their needs and balancing this against our capabilities through established logistics concepts considering legal requirements.
  • Analysing customers’ market and business (including demand development) anticipating future customer requirements and act in line with the overall company strategy.
  • Striving for continuous optimisation of customer supply chain concepts
  • Ensuring on-time delivery to achieve customer satisfaction.
  • Embracing process and systems changes through supported self-learning

 

Experience Required

  • Proven success & experience in Supply Chain Management and/or Customer Related environment
  • 3rd level qualification in a business or related discipline; Supply Chain/Operations emphasis preferred
  • Proficiency with Microsoft Office applications

 

Skills / Competencies

  • Fluency in English and German
  • Knowledge of SAP ERP applications an advantage
  • Excellent communication skills, both written and verbal in the required languages
  • Ability to work effectively in a team environment and to work with employees at all levels of the organization
  • Ability to adapt quickly, working in a dynamic business environment
  • Customer focused
  • Results driven and solutions oriented
  • Has a Zero Defect mindset
  • Strong problem solving ability
  • Works proactively with a sense of urgency and attention to detail at all times

 

 Rewards & Benefits

  • Competitive Salary
  • Annual Bonus
  • Pension Scheme
  • Monthly Commuter Ticket
  • Company Sick Leave scheme
  • Medical & Dental Insurance
  • Training & Development
  • Educational Support
  • Sports & Social Club
H
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Customer Service Agent - Remote

Hays Ireland

Ireland, Dublin
4 days ago
Ireland, Dublin
£19k - £20k Per Year
4 days ago
£19k - £20k Per Year

Customer Service Agent - Contract and Permanent - Remote Working
Your new company
Your new company is a global organization with multiple sites across Ireland. They are a recognized employer of choice and due to new business they are hiring a team of customer service agents to work on a permanent or 6 month FTC with a view to extension. The organization encourages flexible working with a focus on their work from home offering.
Your new role
As a Customer Service Agent, you will receive inbound calls and be tasked with bringing a successful resolution to customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. You will receive full training with support at all times.
What you'll need to succeed
In order to succeed in this role, you must have excellent English and excellent communications skills, both written and verbal. Prior experience in a customer service, fast-paced environment will be an advantage. This role will suit a driven individual who has an excellent worth ethic, enjoys a target driven environment and who would like to progress in their career. As this role involves remote working, you will need a good home office environment (room with a closed door) along with fast broadband.
What you'll get in return
The rate for this role is €10.20 per hour with the bonus of working from home. This position will give you a rewarding opportunity within a dynamic and challenging industry / role, while also gaining hands on experience. You will be supplied with the necessary equipment for remote working.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Customer Service Official

Hays Ireland

Dublin, Dublin
11 days ago
Dublin, Dublin
11 days ago

Customer Service - Naas | Kildare | 6 Month Contract
Your new company
Do you have a passion for customer service and want to work for one of Irelands most customer focused banks? One of the country's market-leading consumer banks is looking for customer service agents to join their phone banking and card services team.
Your new role
As part of the team you will be answering incoming calls from existing banking customers, and you will be their first point of contact for all queries relating to their bank cards if on the card services team and all queries related to internet banking should you be working on the phone banking team. Whether a customer has lost their card, forgotten their pin or wants to pay a bill, you will be there to provide them with the highest level of customer service each and every call. You will receive extensive training when you start, so you'll learn about the bank's services, the bespoke IT systems and of course how to handle the calls.
What you'll need to succeed
You will need to have experience working with customers, either face to face or over the phone and be able to demonstrate your customer-focus at interview. You will need to boast excellent IT skills and be a fast learner. You will need to meet the minimum educational requirements of 5 passes at Leaving Certificate to include English and Maths or a completed level 8 Honours degree. You will need to be available to start working in the next coming weeks and will not have any holidays booked for the first three months of your placement. You will need to be willing to work some weekends as part of the shift pattern.
What you'll get in return
This role is a brilliant opportunity for those to gain experience within the banking sector and start a career in this field. You will be paid €13.21 per hour, working 37 hours per week guaranteed, there will be an increase in the hourly rate once you move to the shift pattern. You will be paid weekly by Hays. You will be working in a comfortable office, with subsidised canteen facilities and excellent transport link
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Digital Customer Service Agent

SSE

Dublin
2 days ago
Dublin
2 days ago

Base Location: Dublin 18

Salary: €26,235 €2,575 Roster Allowance, depending on skills and experience

Working Pattern: Permanent | Full Time, 37.5 hours per week

About the Department

SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. At SSE Airtricity we believe in making energy better. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.

What is the Role?

The role of a Digital Customer Service Advisor is intrinsic to the success of SSE Airtricity. We are looking for individuals who are confident, articulate, and determined to succeed in a professional working environment, and quite simply you will be the voice of SSE Airtricity and an ambassador for our brand. You will provide excellent service to all of our customers through numerous communication channels including web chat, social media, phone and email platforms so you will need to be able to think on your feet and provide innovative solutions to your customer's requests.

What do I need?

We are looking for enthusiastic people with a passion for using social media platforms such as Twitter and Facebook and Online web chat. Ideally you will have at least one year's Customer Service experience working in a compliant and target-based environment. You should be a confident computer user as you will be working on multiple systems in a fast-paced environment. Knowledge and understanding of online community platforms and their respective participants is desirable.

We take pride in our work and employ people who care about quality and want to feel proud to be part of the SSE family. We invest in our most important assets - our people. We believe in developing our staff to get the best from them and building up our talent from within. You will benefit from both classroom training and on-going coaching and support once you have left training to ensure that you have the skills and knowledge to support your customers fully.

Our Benefits

We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Click here to find out what else is on offer.

Next Steps

All applications should be submitted online however to discuss any adjustments you may require submitting your application please get in touch with ann.fahy@sse.com. We'll let you know the outcome of your application after the closing date.

External candidates - please be aware if successful for the role you will be asked to complete our pre-employment checks.

About SSE

We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it'.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.

#LI-AF1

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Customer Assistant - Part Time - Crumlin Express

Tesco

CRUMLIN DUBLIN EXP, 10-10A St Agnes Road, Crumlin, Dublin, Dublin
2 days ago
CRUMLIN DUBLIN EXP, 10-10A St Agnes Road, Crumlin, Dublin, Dublin
2 days ago

Tesco: Crumlin Express                          

Contract: Part Time (25:00 - 30:00)

Shift Pattern: Flexible

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.


  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride.
  • Help to ensure products and services are available for customers at all times.
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  • Keep the shop floor and back areas clean and tidy at all times.
  •  Using the training you receive, follow department routines and processes.
  • Follow all company policies and adhere to Health and Safety routines.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.

Posted

Today

Description

Company Description

JYSK is one of the fastest growing retail chains in Europe with more than 2,900 stores worldwide. The JYSK business concept focuses on selling quality products with a Scandinavian look and feel at very competitive prices. We have ambitious growth plans in UK & Ireland over the next 5 years.

Job Description

As a Customer Service Supporter you will be responsible for providing world class customer service for JYSK customers. The successful candidate will handle and resolve incoming customer enquiries through calls, email, social media and webchat, responding to customer queries in a professional and polite manner. You will have daily communication with our colleagues in our stores.

You Bring Dedication and You…

  • You are a team player, with the ability to solve problems on your own initiative  
  • You enjoy working to achievable targets and goals
  • You have the ability to use various systems to complete your daily tasks
  • You are quick to learn and adapt in a fast paced environment
  • You are service minded, flexible and communicate with ease
  • You are available to work within our customer centre opening hours, including evenings and weekends

You Meet Possibilities and we offer you

  • A modern, welcoming customer contact centre environment in JYSK Head Office
  • Tailored introduction program to help you get set up for success
  • Company Pension Scheme & 20% Staff Discount after 3 months of service
  • Encouragement to learn and progress in your career 
  • Responsibility to offer Ireland’s best customer service 
  • Full time job that starts as soon as possible 
  • Gross base salary of up to €23,500 per annum
Additional Information

Do you have a passion for providing excellent Customer Service? Are you a team player with great communication skills? Do you thrive in a fast paced environment?

If yes, then you could be part of our Customer Service Team working in JYSK Head Office Dublin. If you Bring Dedication, you will Meet Possibilities.

Source: JYSK