Customer Service Supporter - Full Time
JYSK
DublinJYSK is one of the fastest growing retail chains in Europe with more than 2,900 stores worldwide. The JYSK business concept focuses on selling quality products with a Scandinavian look and feel at very competitive prices. We have ambitious growth plans in UK & Ireland over the next 5 years.
Job DescriptionAs a Customer Service Supporter you will be responsible for providing world class customer service for JYSK customers. The successful candidate will handle and resolve incoming customer enquiries through calls, email, social media and webchat, responding to customer queries in a professional and polite manner. You will have daily communication with our colleagues in our stores.
You Bring Dedication and You…
- You are a team player, with the ability to solve problems on your own initiative
- You enjoy working to achievable targets and goals
- You have the ability to use various systems to complete your daily tasks
- You are quick to learn and adapt in a fast paced environment
- You are service minded, flexible and communicate with ease
- You are available to work within our customer centre opening hours, including evenings and weekends
You Meet Possibilities and we offer you…
- A modern, welcoming customer contact centre environment in JYSK Head Office
- Tailored introduction program to help you get set up for success
- Company Pension Scheme & 20% Staff Discount after 3 months of service
- Encouragement to learn and progress in your career
- Responsibility to offer Ireland’s best customer service
- Full time job that starts as soon as possible
- Gross base salary of up to €23,500 per annum
Do you have a passion for providing excellent Customer Service? Are you a team player with great communication skills? Do you thrive in a fast paced environment?
If yes, then you could be part of our Customer Service Team working in JYSK Head Office Dublin. If you Bring Dedication, you will Meet Possibilities.
Customer Service Executive (Dental Industry)
Adecco Retail
Dublin West, Dublin
Adecco are recruiting for a Inbound Telesales & Customer Service representative in Dublin for a market leading company in the dental industry.Responsibilities:
Answering incoming calls to Company standard.
Focus on customers ensuring we provide excellent service to our customers.
Achieve a high level of accuracy on all orders when both up-selling and cross-selling to increase both size and order value.
Achieve and exceed sales, gross profit, lost call and territory growth targets as set by the Line Manager.
Process orders and enquiries following quality control procedures.
Ensure that all quotations are dealt with in an accurate and timely manner.
Ensure that all reporting is completed in an accurate and timely manner.
Attend staff meetings and training courses, as and when required.
Give support to team members assist other departments, as and when necessary.
Record and update customer database with relevant information. Ensure that all records are up to date, filed and easily assessable.
Key Requirements
Experience as a dental nurse
Quick learner, data-driven, highly inquisitive
Brings a lot of energy, enthusiasm and ambition to work with a strong desire to get better
Remuneration
Great base salary
Bonus structure
Working with a market leader
If you would be interested in applying for this role please drop me an email on or apply through this job advert.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Support Consultant
LSC
Dublin, Dublin
Consultant, Sourcing Manager - Biopharmaceutical - Dublin
LSC have a great contract opportunity for a Consultant, Sourcing Manager to join a biopharmaceutical company in Dublin focused on serving patients with severe and ultra-rare disorders through the innovation, development and commercialization of life-transforming therapeutic products.
If you have 10 years' experience in a US Multi-national GMP manufacturing environment and are ready for your next challenge, this could be the perfect project for you!
ABOUT THE PROJECT - KEY RESPONSIBILITIES:
o Manage assigned business relationships and gain a comprehensive understanding of business owner requirements.
o In collaboration with business owners, implement global sourcing strategies that consolidate and optimize both the vendor base and services, while securing the lowest TCO and access to the highest levels of service and quality.
o Promote and support end-users on sourcing and procurement policies and procedures through team interactions and other defined training programs
o Lead tactical implementation of sourcing initiatives supporting the Global Supply Chain, Quality & QC Groups and Contract Laboratory Spend and the broader Global Operations support, as directed.
o Review internal business partner requests, solicit, and evaluate proposals. Supports the business performance reviews, negotiations, as apply, and contracting oversight and monitoring to drive best value for the company.
ABOUT YOU - ARE YOUR SKILLS A MATCH?
o Bachelor's Degree in Business Administration, Supply Chain or equivalent with relevant experience.
o Demonstrated ability to support and implement Strategic Sourcing projects.
o Procurement and Sourcing functional experience, including integrated systems and platforms.
Note: Are you currently eligible to work in Ireland? As this is a contract opportunity you will need to hold a Stamp 1G/Stamp 4 visa to apply!
To apply, submit your CV via this advert or contact Siobhan Cummins at LSC on 021-4777329 if you have anymore questions about this Consultant, Sourcing Manager opportunity!
ABOUT LSC - CONTRACTING WITH A DIFFERENCE
LSC work exclusively in the Life Science sector and have designed a Consultant Success Programme to help make the contracting process as easy and rewarding as possible for all our consultants....visit www.lscconnect.com to find out more
Client Partnership Program Coordinator
Allen Recruitment Consulting
Dublin, Dublin
Client Partnership Program Coordinator
Based in the heart of Dublin's Silicon Docks (Dublin 2), our client has been at the forefront in changing the internet and online technologies as we know it.
Our client is currently conducting all interviews online and are onboarding all new workers remotely.
Our client requires a Client Partnership Program Coordinator with 1+ years' experience in international growth, or consulting, or partner management. Joining on a 11-month contract, the successful candidate will develop a deep understanding of our client's Partner Ecosystem, and manage the process for assessing and onboarding new partners.
Job Reference:BBBH 19054
What will a Client Partnership Program Coordinator do?
- Manage our client's partner referral process, from submission review to after care, reaching out for clarification / missing information to consultants / customers directly.
- Centralize and maintain all partner information across all our client's offerings (Logistics, Localization, CX, and Payments) mapping out contact information, capabilities, and pipeline.
- Run partners' reporting and business reviews (monthly / quarterly)
- Optimize and support the design of streamlined processes for partners onboarding, aftercare, leads submission / validation and reporting.
- Coordinate marketing activities.
What does the Ideal Candidate look like?
- 1+ years' experience in international growth, or consulting, or partner management
- Experience onboarding new partners and managing referral process.
Benefits?
- Competitive Salary.
- Work Laptop, phone (most roles) and latest tools and technologies.
- 25 days annual leave (pro-rata) plus paid bank holidays.
- The experience of working with a company that will make your CV stand out from the crowd.
Still interested in this opportunity?
Submit your CV (in a Microsoft Word format) today!
OR
Perhaps this role didn't fully fit your criteria, not to worry - we have many similar roles advertised on our website - www.allenrec.com
Please don't hesitate to contact any of our team with any questions you may have on Email: or Phone: +353 1 6694040
Customer Service Agent - Remote
Hays Ireland
Ireland, Dublin
Customer Service Agent - Contract and Permanent - Remote Working
Your new company
Your new company is a global organization with multiple sites across Ireland. They are a recognized employer of choice and due to new business they are hiring a team of customer service agents to work on a permanent or 6 month FTC with a view to extension. The organization encourages flexible working with a focus on their work from home offering.
Your new role
As a Customer Service Agent, you will receive inbound calls and be tasked with bringing a successful resolution to customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. You will receive full training with support at all times.
What you'll need to succeed
In order to succeed in this role, you must have excellent English and excellent communications skills, both written and verbal. Prior experience in a customer service, fast-paced environment will be an advantage. This role will suit a driven individual who has an excellent worth ethic, enjoys a target driven environment and who would like to progress in their career. As this role involves remote working, you will need a good home office environment (room with a closed door) along with fast broadband.
What you'll get in return
The rate for this role is €10.20 per hour with the bonus of working from home. This position will give you a rewarding opportunity within a dynamic and challenging industry / role, while also gaining hands on experience. You will be supplied with the necessary equipment for remote working.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Service Representative - Swords
Hays Ireland
Dublin North, Dublin
Customer Service Representative - Swords
Your new company
Your new company has a vision to become a world class customer focused organisation delivering the best in class service through digital financial services, delivering services in an innovative and modern manner. Located in Swords County Dublin this team are searching for a new phone based Customer Service Representative to join them in continuing to offer excellence in customer service nationwide.
Your new role
You will working with a busy team in their Swords Offices. Social distancing is carefully monitored and policies are now in place which have been implemented with success since mid last year. Health declarations will be confirmed and reconfirmed before entering the premises on day one.
Your responsibilities will include:
- Consistently demonstrate Customer Service standards by ensuring a high level of engagement with the customer
- Proactively anticipate customer issues and take appropriate action
- Drive transaction displacement by actively promoting relevant Self Service Channels as appropriate
- Identify and act on leads for added value opportunities that are relevant to each customer
What you'll need to succeed
You must have the following to apply for this position:
- Applicants must have passed five subjects (including English and Maths) at Leaving Certificate (or equivalent). These must be achieved at Ordinary or Honours level. Proof of these qualifications will be required if successful in the role.
- Customer service and call centre experience is useful for this position .
- Fluent written & spoke English.
Key competencies for this position:
- Communication and Influencing - genuine two-way communication to achieve the enhance the customer experience
- Customer Relationship Management - Engaging with the Customer to add value
- Be a results focused individual - This role is target based
- An interest in teamwork and collaboration - You will be working together as a team to deliver results.
- Strong computer skills.
What you'll get in return
Working with this organisation will hugely enrich your customer service skills as you will require excellence in customer service daily. This is nationally recognised company with a strong reputation which will only allow you to advance on your skillset should you seek to further your career in the financial services industry.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Service Official
Hays Ireland
Dublin, Dublin
Customer Service - Naas | Kildare | 6 Month Contract
Your new company
Do you have a passion for customer service and want to work for one of Irelands most customer focused banks? One of the country's market-leading consumer banks is looking for customer service agents to join their phone banking and card services team.
Your new role
As part of the team you will be answering incoming calls from existing banking customers, and you will be their first point of contact for all queries relating to their bank cards if on the card services team and all queries related to internet banking should you be working on the phone banking team. Whether a customer has lost their card, forgotten their pin or wants to pay a bill, you will be there to provide them with the highest level of customer service each and every call. You will receive extensive training when you start, so you'll learn about the bank's services, the bespoke IT systems and of course how to handle the calls.
What you'll need to succeed
You will need to have experience working with customers, either face to face or over the phone and be able to demonstrate your customer-focus at interview. You will need to boast excellent IT skills and be a fast learner. You will need to meet the minimum educational requirements of 5 passes at Leaving Certificate to include English and Maths or a completed level 8 Honours degree. You will need to be available to start working in the next coming weeks and will not have any holidays booked for the first three months of your placement. You will need to be willing to work some weekends as part of the shift pattern.
What you'll get in return
This role is a brilliant opportunity for those to gain experience within the banking sector and start a career in this field. You will be paid €13.21 per hour, working 37 hours per week guaranteed, there will be an increase in the hourly rate once you move to the shift pattern. You will be paid weekly by Hays. You will be working in a comfortable office, with subsidised canteen facilities and excellent transport link
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
German Customer Support. Dublin. 35k
Sigmar
Dublin, DublinGerman Jobs in Dublin. German Customer Support. Located in Dublin City Centre or Work from Home. Salary Circa 35k plus Benefits. Permanent.
Do you speak German and have customer services experience gained in an office environment ? Well come and work for this new Web Techy company in Dublin.
They are a Web related company with offices worldwide and they have their Irish office located in Dublin City Centre. They are looking for a German speaker to become an expert on their products, full training given and then you will be dealing with Clients via Phone, email and online chat regarding these Company products.
Responsibilities for this role will include:
- Working as part of a busy team in the User Support Team
- Building strong relationships with clients and assist them in their user experience
- Dealing with technical issues via phone, email and online chat – no tech experience required as you will be given full training
- Offering alternative solutions where appropriate
- Analysing content suitability and user behaviour
- Training users on the product and advising them on best use
- Working closely with other Departments and Product Teams
- Administration
- Busy and varied role
- Working Days: Sunday to Thursday from 3pm to 12 Midnight you can Work from home for this role but must be living in Southern Ireland
Experience required:
- Written and spoken fluent German
- Written and spoken fluent English
- At least 1 Years’ experience in customer services or technical support within an office environment is essential
- University Degree a strong advantage
- Excellent written and spoken communication skills
Salary and Benefits:
- This Role comes with a salary of 28-35k depending on experience
- 25 Days Holidays
- 10 Days Sick Leave
- Bike to Work Scheme
- Free Breakfast, Lunch and Snacks
- Company Shares and Shares saving scheme
- Health Insurance
- Pension
- Death in Service
- Excellent Training – 6 weeks
- Excellent promotional prospects
If this job would interest you and you can meet the above criteria, please email your CV to Karen Dempsey at
kdempsey@sigmar.ie
or indeed if you know of anyone suitable who is on the lookout, feel free to pass on my email address.
Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.
Digital Customer Service Agent
SSE
DublinBase Location: Dublin 18
Salary: €26,235 €2,575 Roster Allowance, depending on skills and experience
Working Pattern: Permanent | Full Time, 37.5 hours per week
About the Department
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. At SSE Airtricity we believe in making energy better. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
What is the Role?
The role of a Digital Customer Service Advisor is intrinsic to the success of SSE Airtricity. We are looking for individuals who are confident, articulate, and determined to succeed in a professional working environment, and quite simply you will be the voice of SSE Airtricity and an ambassador for our brand. You will provide excellent service to all of our customers through numerous communication channels including web chat, social media, phone and email platforms so you will need to be able to think on your feet and provide innovative solutions to your customer's requests.
What do I need?
We are looking for enthusiastic people with a passion for using social media platforms such as Twitter and Facebook and Online web chat. Ideally you will have at least one year's Customer Service experience working in a compliant and target-based environment. You should be a confident computer user as you will be working on multiple systems in a fast-paced environment. Knowledge and understanding of online community platforms and their respective participants is desirable.
We take pride in our work and employ people who care about quality and want to feel proud to be part of the SSE family. We invest in our most important assets - our people. We believe in developing our staff to get the best from them and building up our talent from within. You will benefit from both classroom training and on-going coaching and support once you have left training to ensure that you have the skills and knowledge to support your customers fully.
Our Benefits
We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Click here to find out what else is on offer.
Next Steps
All applications should be submitted online however to discuss any adjustments you may require submitting your application please get in touch with ann.fahy@sse.com. We'll let you know the outcome of your application after the closing date.
External candidates - please be aware if successful for the role you will be asked to complete our pre-employment checks.
About SSE
We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it'.
SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
#LI-AF1
Customer Assistant - Part Time - Crumlin Express
Tesco
CRUMLIN DUBLIN EXP, 10-10A St Agnes Road, Crumlin, Dublin, DublinTesco: Crumlin Express
Contract: Part Time (25:00 - 30:00)
Shift Pattern: Flexible
We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.
But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.
Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
- Always put the customer first and consider them in everything you do.
- Get to know your customers and serve them with pride.
- Help to ensure products and services are available for customers at all times.
- Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
- Keep the shop floor and back areas clean and tidy at all times.
- Using the training you receive, follow department routines and processes.
- Follow all company policies and adhere to Health and Safety routines.
- Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.
- Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- Works hard for customers, your team and your department.
- You are able to prioritise to ensure anything you do is right for our customers.
- Adaptable and resilient to meet the ever changing demands of our business.
- You must be able to follow instructions either verbal or written.
- You are reliable and a good timekeeper.
- You must be smart and tidy at all times.
Posted
1 day ago
Description
JYSK is one of the fastest growing retail chains in Europe with more than 2,900 stores worldwide. The JYSK business concept focuses on selling quality products with a Scandinavian look and feel at very competitive prices. We have ambitious growth plans in UK & Ireland over the next 5 years.
Job DescriptionAs a Customer Service Supporter you will be responsible for providing world class customer service for JYSK customers. The successful candidate will handle and resolve incoming customer enquiries through calls, email, social media and webchat, responding to customer queries in a professional and polite manner. You will have daily communication with our colleagues in our stores.
You Bring Dedication and You…
- You are a team player, with the ability to solve problems on your own initiative
- You enjoy working to achievable targets and goals
- You have the ability to use various systems to complete your daily tasks
- You are quick to learn and adapt in a fast paced environment
- You are service minded, flexible and communicate with ease
- You are available to work within our customer centre opening hours, including evenings and weekends
You Meet Possibilities and we offer you…
- A modern, welcoming customer contact centre environment in JYSK Head Office
- Tailored introduction program to help you get set up for success
- Company Pension Scheme & 20% Staff Discount after 3 months of service
- Encouragement to learn and progress in your career
- Responsibility to offer Ireland’s best customer service
- Full time job that starts as soon as possible
- Gross base salary of up to €23,500 per annum
Do you have a passion for providing excellent Customer Service? Are you a team player with great communication skills? Do you thrive in a fast paced environment?
If yes, then you could be part of our Customer Service Team working in JYSK Head Office Dublin. If you Bring Dedication, you will Meet Possibilities.