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Business Operations Manager

Success in this role depends on the individuals’ ability to pay attention to details, analytical capabilities, conduct root cause analysis, create / validate an action plan (short term and long term) and effectively report out at an operational and leadership level. About the Role: As a Manager- Business Operations you will be responsible for, monitoring, analyzing, and reporting of operational performance metrics for Non-Clinical PI operations.

KBSkills

ACTIVE

Business Operations Manager, Performance - Ireland - HybridOptum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. About the Role:As a Manager- Business Operations you will be responsible for, monitoring, analyzing, and reporting of operational performance metrics for Non-Clinical PI operations. This is a challenging role that relies on your ability to effectively analyze performance and identify opportunities that will support leadership in delivering critical business results. You will also be responsible for analyzing impact of an event such as a new program going live or an outage. You will also be responsible for leading to success, any improvement plans. Success in this role depends on the individuals’ ability to pay attention to details, analytical capabilities, conduct root cause analysis, create / validate an action plan (short term and long term) and effectively report out at an operational and leadership level. Primary Responsibilities Business Operation Manager, Performance:•    Responsible for driving operational performance including SLAs and KPIs by conducting day-day analytics •    Manage performance to proactively detect potential risks and take solid actions to ensure and maintain good performance •    Seek improvement opportunities across the value stream to help improve operational efficiency •    Partner with cross-functional teams to build logical operational processes •    Identify performance gaps by conducting trend analysis and shifts in data •    Ensure operational issues including technical issues affecting operational performance are escalated and resolved •    Use reporting tools and dashboards, report out and highlight operational performance deviations •    Coordinating and overseeing the day-to-day activities of operational performance •    Effective report out of any operational initiativesYou will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.Required Qualifications of the Business Operations Manager, Performance:•    BA/BS degree in Business or related field and/or equivalent education and work experience •    Proven previous experience in effectively presenting data to senior stakeholders, with the ability to distill complex data into actionable insights.  •    Significant operations metric analytics and reporting experience •    Proven experience in monitoring and analyzing performance KPI’s and SLAs. •    Proficiency with MS Project, Excel, Visio, PowerPoint, and SharePoint •    Excellent time management skills with ability to prioritize and balance multiple priorities and projects •    Excellent stakeholder management skills and a demonstrated ability to communicate ideas clearly and concisely to leadership •    Participate in and support the navigating of complex stakeholder relationships in a matrix environment with politically sensitive concerns •    Strong communication skill sets, with the ability to support and present information in a variety of different formats to all levels of stakeholders •    Previous experience working within a large multinational matrixed environmentPreferred Qualification of the Business Operations Manager, Performance:•    Previous operational management experience •    Healthcare experience •    SQL experience •    Strong experience with data visualization software (e.g.  Tableau) •    Strong experience performing business analysis and requirement documentation •    Experience working across multiple geographies •    Experience and understanding of US healthcare system, billing of medical claims and associated data environments •    Report designing and development in Tableau   Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2024 UnitedHealth Group. All rights reserved.#BBMEMEA

Optum

Analysis Skills

Business Operations

Communication Skills

Cross-Functional

Detail Oriented

Establish Priorities

Healthcare

Leadership

Medical Billing

Metrics

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft SharePoint

Microsoft Visio

Multitasking

Operational Audit

Operational Improvement

Operational Strategy

Operations Management

Operations Processes

Performance Analysis

Performance Management

Performance Metrics

Presentation/Verbal Skills

Reporting Dashboards

Reporting Skills

Root Cause Analysis

SQL (Structured Query Language)

Service Level Agreement (SLA)

Tableau

Time Management

Trend Analysis

Work From Home

TMP PX

PERMANENT

FULL_TIME

Program Manager

This role plays a critical part in maintaining seamless data center operations by optimizing stock levels of critical components, preventing stockouts and overstocks, and collaborating with cross-functional teams to meet the dynamic demands of the data center environment. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company.

https://www.youtube.com/watch?v=zhUgaKb0s5A

https://www.youtube.com/watch?v=n_Cn8eFo7u8

https://www.youtube.com/watch?v=-XRLl9LEZ7c

<h3>Minimum qualifications:</h3><ul><li> Bachelor's degree in Business, Operations, Engineering, a related field, or equivalent practical experience.</li><li>5 years of experience managing warehousing and supply chain operations.</li><li>5 years of experience working with, supervising, and managing third party logistics relationships.</li><li>5 years of experience in supply chain, materials, and inventory management.</li><li>Ability to travel up to 30% of the time as required.</li></ul> <h3>Preferred qualifications:</h3><ul><li>Certification in Project Management or CSCMP.</li><li> Experience of working with Warehouse Management Systems (WMS).</li><li>Experience in quality control, inventory management, safety, and security.</li><li>Understanding of warehouse processes, including inbound and outbound operations, inventory management and control, and material handling.</li><li>Ability to apply structured thinking and logic to work and provide innovative solutions to issues.</li></ul><div><h2>About the job</h2>A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.As a Program Manager, you are responsible for ensuring efficient and accurate management of inventory levels across EMEA and APAC data centers. This role plays a critical part in maintaining seamless data center operations by optimizing stock levels of critical components, preventing stockouts and overstocks, and collaborating with cross-functional teams to meet the dynamic demands of the data center environment. You will leverage your expertise in inventory control and data analysis to proactively identify opportunities for improvement and ensure the continuous availability of essential equipment.The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.</div><div><h2>Responsibilities</h2><ul><li>Oversee and manage inventory levels, ensure accuracy and optimal stock levels to meet customer demand and avoid stock-outs or overstock situations.</li><li>Monitor inventory movement and analyze trends to identify opportunities for improvement in inventory control processes and controlling aging inventory</li><li>Understand the data center critical components and their impact on operational continuity.</li><li>Develop an inventory strategy for data center operations and drive the Third-party lab (3PL) teams to operational inventory through inventory metrics and KPI's.</li><li>Specific focus on managing inventory across data centers in EMEA and APAC, understanding regional nuances and logistical complexities.</li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also <a href="https://careers.google.com/eeo/" rel="nofollow noopener noreferrer" target="_blank">Google's EEO Policy</a> and <a href="/jobs/dist/legal/OFCCP_EEO_Post.pdf" rel="nofollow">EEO is the Law.</a> If you have a disability or special need that requires accommodation, please let us know by completing our <a href="https://goo.gl/forms/aBt6Pu71i1kzpLHe2" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants form</a>.Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: Watch the below video!

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe. It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong. So if you want to develop new technology and craft beautiful products, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Google

Program Manager, Logistics and Inventory Management Specialist

Alliance/Partner Marketing

Data Analysis

Diversity

Electricity

Equal Employment Opportunity (EEO)

HVAC

High Availability

Inventory Levels

Inventory Management

Logistics Management

Materials Management

Network Operations Center

Process Improvement

Product Development

Project Management Certification

Project Schedule

Project/Program Management

Quality Control

Risk Analysis

Schedule Development

Strategic Planning

Supply Chain

Supply Chain Management

Supply Chain Operations

Team Player

Third-Party Logistics (3PL)

Warehousing

Willing to Travel

monster

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