Turndown Assistants

Turndown Assistant

We are currently recruiting for Turndown Assistants who will work within our Accommodation Department at The Dunloe Hotel & Gardens. As a Turndown Assistant, you will be part of an intimate team focused on delivering cleaning and guest requests to a high standard, working in a fast-paced environment. You will be responsible for the following duties and must be flexible to complete other tasks set out by General Manager and Duty Managers.

This role primarily involves evening shifts.

This is a fixed term position from the beginning of April to the end of September 2025.

 Duties:

• You will be required to maintain our high standards of cleanliness and hygiene in our bedrooms, bathrooms and public areas
• To check and clean toilets in public areas regularly, replenishing any tissues or toilet stocks as needed, wiping down the sinks and ensuring the floor is clean and dry, and bins are emptied
• You are required to work as part of a team in a very busy working environment
• Ensuring that you provide each guest with the highest levels of housekeeping service in accordance with our 5 star expectations
• To provide a full service to vacated bedrooms and replenish stayover bedrooms in accordance with the hotel standards
• To provide Turn Down Service to assigned rooms daily
• To be respectful when entering a guests room, taking pride and being confident to complete the below tasks:
• • To check and clean bathrooms, replacing towels, tissues and bathroom amenities where necessary.
  • To wipe down the bath, shower, sink and ensure floor is clean and bins are emptied
  • To hang any clothes in wardrobe or fold them neatly. Arrange any shoes.
  • To wash and polish any dirty glasses.
  • To replace water bottles and replenish Tea and Coffee facilities.
  • To Restock Linen trollies
• To understand all standards of performance and delivery within the accommodation department
• To ensure cleaning checklists are adhered to
• To have strong knowledge of all areas of the hotel
• To abide by a flexible work schedule
• To provide support where necessary with regard to the various departments of the Hotel
• Ability to multi task in a fast paced environment

  Requirements:

• Must be able to work flexible hours
• Able to organize situations in a busy work environment
• Enjoy challenging tasks, and able to act in a positive manner
• Be consistent in providing a high quality service
• Act as a team player at all times
• Ability to multi task in a fast-paced environment
• Strong communication and interpersonal skills are necessary
• Strong attention to detail with a determination to grow and progress within the Accommodation department
• Excellent proficiency of the English language, both verbal and written, is essential

Benefits:

• Competitive salaries
• Complimentary meals whilst on duty
• Pension Schemes
• Employee Discounts
• Career Development
• Training
• Tax saving Schemes
• Employee Social Events
• Complimentary laundry of company provided uniforms

*Staff accommodation is not available for this position. 

**Please note that we are only able to consider candidates who have independently obtained the legal right to work in Ireland for this position. Proof of eligibility to work in Ireland may be required upon application.

The Dunloe Hotel & Gardens is one of the leading 5 star luxury hotels Ireland has to offer, overlooking the famous Gap of Dunloe, set on its own 64 acre estate leading to the ruins of the 12th century castle and River Laune. The Dunloe Hotel & Gardens is one of the finest luxury hotels Ireland has to offer, boasting magnificent 5 star hotel accommodation in Kerry, Ireland, only 5 miles from Killarney town.

As one of the leading luxury hotels in Ireland, The Dunloe Hotel & Gardens rests on an estate with manicured pathways leading to the ruins of an old castle which lies hidden within the grounds. Guests can enjoy a range of complimentary onsite leisure activities including swimming, sauna, steam room, techno-gym, fishing, horse riding, and tennis. A kids club and movie night programme runs for children throughout the summer months. Golf, tours and walks can also be arranged locally. We enjoy a unique countryside private setting which truly sets us apart from some of the other 5 star hotels Ireland has, that have more city or town based settings.