Receptionist

The Metropole Hotel is seeking to recruit an experienced Full-Time Receptionist to join their team. If you have experience in a guest facing roles and love dealing with guests then this is the role for you.

**FULL -TIME ONLY **

** GREAT BENEFITS**

This is an opportunity to join a hotel group where learning and development, internal promotion are key to how we work.

The main duties will include:

• Checking-in and out of guests
• Answer calls and relaying messages to staff and guests
• Balancing guests account
• Providing excellent customer service for our guests

The ideal candidate:

• Previous experience in a guest facing role preferably in a hotel
• Good communication and IT skills
• Have a passion for delivering excellent customer service

BENEFITS

• Competitive rate of pay
• Relocation Assistance
• Access to our Company Pension Scheme
• Death in Service Benefit
• Employee referral bonus
• Friends & Family discounts across our restaurants
• Special rates in our hotel accommodation
• Paid internal and external training days
• Access to Trained Mental Health First Aiders
• Team Member Social & Wellbeing Events
• Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
• Meals on Duty
• Assistance with Leap Cards