Radiology Admin Team Lead

Team Lead (Administration)

Radiology

We are recruiting for a Team Leader for the Radiology Administration Team.

This is a Full time permanent position.

Duties within the role include:

        Leading the administration team ensuring the delivery of an excellent standard of customer service and support

        Liaising with all Consultants and staff regarding patient scheduling on a weekly basis

        Managing and scheduling TMS for the Radiology Administration team

        Ensure effective communication with Consultants and all staff

        Serving as a key point of contact for any Radiology administration team related issue

        Supporting team members in dealing with complaint handling

        Monitoring and ensuring team compliance with hospital policies and procedures

        Building and managing relationships with all Radiology administration staff to ensure complementary ways of working

        Review processes and procedures and drive efficiencies

        Ensure all telephone calls from public, patients and GP's are processed in a timely and efficient manner

        Ensuring accuracy of insurance checks and billing

        Liaising with Accounts staff regarding patient billing

        Provide local induction training for new administration staff

        Other duties which may be delegated from time to time by your Line Manager

Candidate Requirements

        Third level qualification preferable

        A minimum of 2 years' experience in a people management role essential

        Experience in clinical support role preferred

        Strong IT skills

        Excellent problem solving skills

        Experience in change management an advantage

Applications or Enquiries can be made in confidence to Laura Browne in the HR Department, or by e-mail to

Laura.Browne@materprivate.ie

Closing Date for applications is 14th March 2025

Mater Private, Cork is committed to a policy of equal opportunities.