Professional Services Engineer : Dublin/Blanchardstown
FRS Recruitment
Dublin, Dublin
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JOB DETAILS
SALARY
€38,000–€45,000 Per Year
JOB TYPE
Full-time, Permanent
SKILLS
Communication Skills, Customer Training, Identify Issues, Information Technology & Information Systems, Professional Services, Retail, Small Company, Software as a Service (SaaS), Technical Support, Telephone Product Support
LOCATION
Dublin, Dublin
POSTED
1 day ago
Professional Services Engineer : Dublin/Blanchardstown
I am delighted to bring this exciting Professional Services Engineer opportunity to you. My client, a leading multinational SaaS client, is looking to fill this exciting opportunity due to internal promotions.
You will work out of their state-of-the-art hub in Blanchardstown, working 3 days per week onsite and you will offer technical support to their large client base from small independent companies to global retail chains.
You will be responsible for :
- Provide customer centric technical support over the phone, email and remotely.
- Install and config our clients SaaS product suite.
- Troubleshoot issues and escalate as appropriate
- Remote customer training
You will have :
- An IT Related Degree/Qualification
- Experience in a technical support role dealing with complex applications
- Excellent communication skills
- Positive attitude with a solutions oriented demeanour
This client offers exceptional career progression opportunities and has a proven record of internal promotions. For more details about this fantastic opportunity, get in touch ASAP for a confidential chat.
About the Company
F
FRS Recruitment
INDUSTRY
Internet Services