Privacy Officer

Fluency in written and spoken French and English is essential
Motivated by working in an environment that requires strong attention to detail 
Excellent communication skills both verbal and written 
Demonstrates ability to exercise impeccable judgment 
Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material 
Ability to work in a fast-paced environment with complex requests ‍
Ability to be flexible and adaptable to meet changing business needs 
Good computer literacy with the ability to quickly learn new tools 
A. or B.S. degree/masters or equivalent professional experience in online operations, privacy, or legal support role desirable 
High school level education is essential 
 

Review and process incoming privacy requests through online tools 
Evaluate the validity of each request in line with our clients' policies 
Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments 
Work closely with our clients' policy specialists to address cases and regulatory inquiries using the clients' response framework 
Maintain a high level of quality in each case that you review 
Achieve weekly productivity deliverables as part of daily workflow 
Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness 
Develop skills in a number of different areas including data, tools, and quality assessment 
You may be required from time to time to support different workflows/products/markets depending on business need 
While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and/or volume fluctuations