Payroll Manager (Fixed Term Contract)
BDO Talent Management
Ireland(remote)
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JOB DETAILS
SALARY
€60,000–€65,000 Per Year
LOCATION
Ireland(remote)
POSTED
30+ days ago
Description
This is an exciting opportunity for a highly motivated and experienced Payroll Manager to join our payroll team in a busy shared services environment. The ideal candidate will have extensive payroll administration experience, strong leadership skills, and a proven track record in managing complex payroll operations. This role requires a deep understanding of payroll systems, compliance, and client relationship management.
Key Responsibilities
1. Client Service Management:
- Oversee client service plans, ensuring the delivery of exceptional payroll services.
- Regularly review services and monitor key performance indicators to meet client requirements.
2. Client Relationships:
- Serve as a point of contact for client issues, managing the escalation process effectively.
- Demonstrate enthusiasm and passion for delivering the highest level of service to clients.
- Maintain and develop strong relationships with existing clients, ensuring their ongoing satisfaction.
3. New Client Onboarding:
- Manage the onboarding process for new clients in collaboration with relevant stakeholders to ensure a smooth transition.
- Ensure client expectations are met, and resources are allocated appropriately.
4. Payroll Team/People Development:
- Manage the payroll team’s portfolio, ensuring effective payroll operations.
- Manage and develop team members to enhance their skills and performance. Motivate a diverse team of payroll professionals to achieve high performance.
- Monitor strategic goals and objectives set for the payroll department.
- Assist with technical, legislative, and systems-related queries.
5. Collaboration:
- Liaise with our Internal Tax team to enhance team knowledge and ensure clients benefit from specialist tax expertise.
- Will be required to support process enhancement projects and work with team members and IT support to improve the service capability of the team.
6. Contingency Support:
- Occasionally perform payroll runs on a test basis or act as a contingency resource during staff absences.
7. Technical/Compliance Expertise:
- Contribute to a strong compliance culture by ensuring robust internal controls and audit standards are achieved and maintained.
- Stay updated with payroll and data protection regulations, tax laws, and compliance requirements
- Maintain up-to-date processing skills by acting as a support processor when necessary.
- Continuously improve payroll procedures for accuracy and efficiency.
Skills, Knowledge and Expertise
o Minimum of 5 years relevant (Irish Payroll) processing experience in a high-volume environment.
o Proven experience in managing a busy payroll team.
o Tax Qualification or payroll certification (IPASS or equivalent).
o Strong MS Office and MS Excel skills
o Familiarity with payroll systems such as Megapay, Sage Micropay, IRIS, and Brain
o Strong knowledge of relevant Irish and UK tax legislation.
o Effective communication skills with the ability to engage with various stakeholders.
o Ability to lead a team, delegate tasks, and achieve results through others.
o Capacity to proactively and constructively contribute to team tasks
o Ability to manage priorities and meet strict deadlines.
o Strong technical and problem-solving skills, with a proactive approach to challenges.
Qualities:
o Strong team player, embodying core values of Empowering, Independent, Passionate, Inclusive, Agile, Caring, and Collaborative.
Qualities:
o Strong team player, embodying core values of Empowering, Independent, Passionate, Inclusive, Agile, Caring, and Collaborative.
o Strong collaboration skills, fostering teamwork and cooperation.
o Excellent time management, administrative skills, and attention to detail.
o Strong organizational abilities, capable of working effectively under pressure.
o Excellent analytical skills to define problems, identify alternatives, and recommend a course of action.
About the Company
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