Part Time Sales Associate

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Overview:

To work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques.

• Promote and maintain good housekeeping and visual merchandising standards throughout the boutique and participate in window campaign changes as required.
• Completing any other tasks required by Boutique Management to support the needs of the business.
• Offer & provide demonstrations (including hand massage) to all customers
• Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required

• Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
• Understanding of different market types and customers

• Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers 
• Seeks opportunities to support Brand through project work
• Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
• Ensure all online training is completed to ensure your development is a priority whilst with L’Occitane 

• Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi way.
• Support in-Boutique and external customer events 
• Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.

• A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
• Excellent customer service skills
• Confident and effective communication and listening skills
• To demonstrate pro-active selling ability
• Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
• Able to work effectively in a team
• Reliable, honest and flexible
• Positive and friendly attitude as well as consistent ability to operate at your best