Night Porter - The Maritime Hotel Part Time
The Gleneagle Hotel
Bantry
The 4* Maritime Hotel in Bantry certified as a Great Place to Work is currently seeking applications for the role of Night Porter. The ideal candidate will be able to provide a high level of customer service and also have the ability to deal with any guests' queries.
This is part time role, including weekends and candidate may also be required to work some day shifts from time to time.
We are proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace.
We do not discriminate based on race, religion, colour, national origin, sex, gender identity or expression, sexual orientation, age, marital status, disability, or any other protected characteristic.
We are dedicated to ensuring that individuals with disabilities are provided with reasonable accommodations to participate fully in the application or interview process, perform essential job functions, and access benefits and privileges of employment.
If you require accommodations at any stage, please contact us-we're here to support you.
Responsibilities will include:
- Offer a welcoming, polite, and efficient porter service to hotel guests and customers.
- Assist with luggage handling, directions, and other guest needs to ensure high customer satisfaction.
- Operate the reception desk during night shifts, managing check-ins, check-outs, and guest inquiries.
- Attend to guests in the lobby area, providing support as needed, such as delivering amenities, arranging transportation, or resolving concerns.
- To ensure the security of all guests and customers and of the hotel complex.
Qualifications / Skills:
- Previous experience in a customer facing role or in a hotel environment
- Positive attitude and a team player
- Ability to work on own initiative
Benefits:
Year-round employment
Online training prior to starting
HR support throughout onboarding process
Free onsite car parking
Free meals, tea & coffee on duty
Uniform provided
Equal opportunity for training and career development with the Gleneagle Group
Paid internal and external training days
Discounted use of gym, swimming pool, jacuzzi, steam room
Special rates for family and friends in our hotels and self-catering properties
Discounted dining rates for family for special occasions
2-night stay for two people in a hotel of your choice after 12 months service
Access to trained mental health first aiders
Employee social events calendar
Employee wellbeing events