Job Type

Full Time

Posted

1 day ago

Description

Overview:

The primary duty of this role is to install and support network services internally to Ergo and externally to client companies.

Key Responsibilities:

  • Provide technical assistance to our external customers.
  • Provide technical assistance to engineers when they are on customer sites.
  • Liaise with vendors to resolve issues in a timely manner.
  • Use in house tools to track and log calls.
  • Use Network Management Tools to troubleshoot network issues.
  • Assist in Network Operation Centre activities.
  • Create reports as per pre-assign tasks.

Required Skills: (knowledge of some or all of the following)

  • STP, VLAN
  • HSRP, VRRP
  • Switching and Routing
  • BGP, OSPF, EIGRP
  • VPN, IPSEC, SSL VPN
  • Voice over IP
  • Firewall technologies
  • Wireless technologies
  • Authentication, Authorization RADIUS
  • Network Management and Monitoring, SNMP
  • Proven track supporting networks based on HP, Cisco, Extreme or Juniper
  • equipment
  • Strong troubleshooting abilities.
  • Strong grasp of Network security: firewalls, routers & switches
  • Strong communication and team-player skills.
  • Multitasking – be able to handle multiple issues simultaneously
  • Certifications in Networking/Security technologies, such as Aruba ACSA/ASMA, HP ASE, Cisco CCNA/CCNP are desirable but not essential
  • Minimum 2 year’s relevant experience in a similar role

About the Company

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Ergo

Ergo is one of the most successful IT services companies in Ireland. Our ability to tailor solutions to each client’s unique requirements has been our calling card for 25 years. We started out in 1993 with eight people supplying print components. Today, we work with the some of the largest companies in Ireland and across the globe, delivering enterprise-wide solutions that drive productivity and profitability.

We put our people at the very core of what we do and always strive to ensure that we’re doing the best we can for them. Hiring the best IT talent for our clients, we are always focused on finding, hiring and building key relationships with people who are looking for contract roles. The Ergo people are often what our clients say is our key differentiator, and this includes our contractors. We treat you as one of our own. We will make sure we get you the best position, conditions and remuneration that meet your ambitions and lifestyle. 85% of contractors renew their contracts with us for a reason. 

Company Size

100 to 499 employees

Founded

1993