IT Support Engineer
itContracting
Letterkenny, Donegal
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JOB DETAILS
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Audiovisual, Cellular Telephone, Citrix Product Family, Data Processing, Documentation, Help Desk, Information/Data Security (InfoSec), Microsoft Active Directory, Microsoft Windows Operating System, Network Connectivity, Printing, Technical Support, VMWare, Willing to Travel
ADDITIONAL COMPENSATION
negotiable
LOCATION
Letterkenny, Donegal
POSTED
5 days ago
Own vehicle required for occasional travel to other client sites, fully expensed.
Responsibilities:
- Resolving end-user hardware and software problems that cannot be dealt with by the Helpdesk.
- Documenting and communicating solutions to issues.
- Working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy and User Permissions.
- Dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk. This could include issues with local software, network connectivity, printing, PC performance.
- Mobile Phones
- Audio-visual
- Windows Updates
- Printing
- Releasing Emails or Websites blocked by an email or web filter.
Requirements:
- At least 4 year’s experience working in a Level-2 Helpdesk Role.
- Previous experience working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy, and User Permissions.
- Previous experience in dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk. This could include issues with local software, network connectivity, printing, PC performance.
- Previous experience in dealing with at least 3 of the following:
- Citrix
- Mobile Phones
- Audio-visual
- VMWare
- Windows Updates
- Releasing Emails or Websites blocked by an email or web filter;
Ref: EET6525
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Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
If you are interested in applying for this role, please do so via the relevant link. If you would like to discuss this role in confidence, please contact Paul dot Evans at eir evo dot ie directly.
eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo
About the Company
i
itContracting
INDUSTRY
Computer Software