IT Branch Floor Support Analyst - Dublin, Ireland
Merge IT
Dublin, Dublin
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JOB DETAILS
LOCATION
Dublin, Dublin
POSTED
22 days ago
Job Notes:
-6+ month contract / extendable and perm possible with good performance.
-Onsite in Dublin, Ireland.
-Comprehensive drug & background required.
Pay Rate = 120-130 Euros daily rate per 8-hour work day.
Position Description
This role is responsible for supporting the current desktop and virtual environment along with a high number of applications used in the firm. The role provides technical support to 70+ staff and will be part of the wider team who are based in Glasgow. The successful candidate should already have a sound level of IT support experience and be willing to learn and take ownership of supporting the Dublin office.
The role's responsibilities will progress towards:
- Day to day operational support of the desktop / virtual environment
- End point troubleshooting of hardware and software i.e. Microsoft suite - O365)
- Application troubleshooting and incident management across a range of standard and proprietary applications
- Provide local IT infrastructure support across a range of technologies, including network, voice and server
- Responsible for IT asset management
- Support of voice and video technologies, including mobile
- Interacting with other support groups (local and global) across multiple platforms
- Act as a local project resource for global initiatives i.e. Win11 migration
- Ability to independently run smaller, local projects
Skills Required:
- Strong analytical problem-solving skills
- Excellent verbal and written communication skills; ability to frame technical information in an appropriate fashion based on target audience
- Excellent follow-up skills: must take initiative and stay with problem from beginning to end
- Ability to work independently with little supervision as well as in a team environment
- Comprehensive knowledge of Windows operating systems, applications and computer hardware
- Understanding of Network and IPT infrastructure
- Understanding of virtualisation technologies
Why Choose Merge IT?
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka ‘Big Name’ - think big banks, big pharma, etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks. Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter or paste this link into your browser: https://compiled.social/MergeITLLC
Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.
About the Company
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