Homecare Coordinator/Scheduler

This is an exciting opportunity to join a growing home care company and we currently hiring for a full time Care Coordinator who will be based in our Blanchardstown office in North Dublin.

If you would like to be part of a team managing staff rosters and scheduling of client shifts we want to hear from you!

Applicants should ideally have 2 or more years experience in the care sector, and experience with roistering is a big plus.

Competitive salary offered to the right candidate.

All applications treated in strictest confidence.

Responsibilities and Duties

Ongoing maintenance of Clients daily and weekly Carer visits

• Identifying suitable and available Carers for New Clients
• Meeting Carers and working to create regular and sustainable Client visits for them
• Scheduling of daily rotas and forward planning including managing holiday and sick leave
• Using our specialist rostering software to ensure effective utilisation of Carers time
• Communicating regularly with Clients and managing their expectations
• Live monitoring and updating of the Carer App
• Dealing with ongoing variations or changes to Clients scheduling requirements
• Dealing with ongoing variations or changes to Carers availability to work
• Communicating effectively on all routine and emergency situations in a calm, reassuring and decisive manner
• Participating in bi-weekly team meetings
• Working closely with Care Managers and Quality Managers to understand the requirements of Clients and Carers for effective matching
• Providing support to other team members and other aspects of business operations as needed
• Participate in the Back up On-call rota after an initial settling-in period (approx. one weekday evening per week for 3 months on and 3 months off). This is a back up to support the on call operator only if needed.

Benefits

• Competitive Salary - We are one of the only care companies who pay for travel!
• Weekend shift premiums available
• Extensive training provided - we're passionate about investing in our people.
• Full or part time flexible hours available
• Supportive work environment
• Progression opportunities - we love to promote from within!

Our mission is to improve the quality of life, of those we serve.

The service we provide promotes choice, independence and quality of life for its users by providing a tailored service, centered around each individual person’s needs.

CH9