Healthcare Facilities Manager

A proactive and varied role responsible for managing all aspects of key client accounts in the healthcare sector. The Facilities Manager will be responsible for the delivery of hard services on site in line with SLA's to a small number of healthcare clients in both the Hospital & Nursing home sectors. This role will be afforded the opportunity to utilise their skills while affording them development opportunities within the business This position not only allows you to leverage your existing skill set but also provides ample room for growth and development within our thriving business.

Key Accountabilities:

•  Managing Lead the delivery of FM services within across a small healthcare contract portfolio, ensuring outstanding service delivery at all times always ensuring outstanding service delivery and exceeding Sensori targets client expectations.
• Comprehensive knowledge of the contract, scope and form
• Demonstrate in-depth knowledge of contract terms, scope, and format
• Managing the FM services to and across the site
• Strong knowledge of HTM's, SLA's, SOP's, HIQA requirements and a minimum of 2 years previous experience working in the healthcare sector
• Effectively manage FM services within the portfolio, ensuring seamless operations
• Implement performance management strategies, overseeing teams of direct technicians, subcontractors and service lines, and providing comprehensive performance reports.Performance management across teams and service lines, reporting and monitoring of performance
• Exercise strong financial management practices, including full P and L accountability for the contracts portfolio and Uphold confidentiality and integrity when handling financial dataFinancial management
• Assume responsibility for contract outputs and management of services against contracted scope of worksSLA's.
• Foster robust relationships with Supply Chain Partners to guarantee exceptional facilities services on sites.Effectively manage Supply Chain Partners to ensure that exemplary facilities services are provided at site
• Conduct regular client meetings to maintain open lines of communication and address any concerns.Undertake regular client meetings
• Prioritize Health and Safety, ensuring the highest standards are met across the contracts portfolioEnsure the highest levels of Health and Safety are achieved across the contracts portfolio in conjunction with the in house QEHS team
• Manage the full P and L account for contracts portfolio
• Ensure strong client relationship is developed and maintained, allowing for organic growth opportunitiesopportunities.
• Administer contracts in compliance with contractual obligations, addressing any notices of change for requested variations to contracted work.General contract administration in line with our contract obligations and notices of change for any requested work that would be a variation to contracted work
• Always behave in a manner fitting to the business ethos and always maintain the Company's standards both internally and externallyexternally.
• Generate and distribute monthly reports as required by the Commercial teamBe cognisant to the sensitivity of financial data and the confidentiality of this information
• Generate and issue monthly reports as required by the Commercial Manager  
• Cultivate a comprehensive understanding of Sensori FM's services, demonstrating a keen interest in further business and service knowledge.Understand the range and depth of the services provided by Sensori FM with the eagerness to further develop your knowledge of the business and the services we provide
• Act as a brand ambassador as you represent the Company through its ongoing expansion
• Undertake any additional duties necessary for the smooth operation of the business.Any other duties as deemed necessary for the efficiency of the business
• Be open to engaging in Continuous Professional Development (CPD) as necessary to meet the evolving needs of the business

Critical Competencies

• Strong knowledge of HTM's, SLA's, SOP's, HIQA requirements and a minimum of 2 years previous experience working in the healthcare sector
• Excellent communication skills, both written and verbal, with fluent English
• Strong interpersonal skills with the ability to build and develop relationships
• Excellent numerical and data analysis skills
• Proven ability to co-ordinate and lead process review and implementation
• Flexible and willing to work in a constantly changing environment as the Company grows
• Capable of prioritising tasks and the ability to manage multiple tasks simultaneously
• Self-motivated with ability to work on own initiative or as part of a team
• Conscientious with a strong attention to detail
• Proactive and committed while having the ability to take direction from managers
• Approachable with a pleasant disposition

Qualifications, Experience and Knowledge:

• Trade background would be highly desirable
• Knowledge of mechanical and electrical systems essential
• Relationships with industry supply chain partners
• Detail oriented with a maintenance/small project delivery background
• Ability to manage multiple projects concurrently
• Excellent analytical and planning ability with exceptional numeracy skills
• Strong understanding of financial and budgetary control (labour and subcontractors)
• Must possess exceptional time management and organisational skills with the ability to prioritise and complete a wide range of tasks
• Highly proficient level of IT literacy to include Microsoft Office
• Strong understanding of FM/Building (Mechanical & Electrical) services
• Experience in a similar role an advantage

#SEN1