30+ days ago
Location: Dublin, Ireland, Ireland
Job ID: 56710
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.
Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.
Join us as a
The NI Custom Field Manager has overall responsibility for the field-based activities throughout their prescribed geographic area. Responsible for providing full supervisory support to installation engineers, whilst working to agreed targets including, field efficiency, quality, customer satisfaction and health & safety.
The New Installation Custom Field Manager is responsible for supervising the installation process and ensuring that the necessary measures to reach installation targets are in place. Their primary aim is to deliver the completed product to the customer within the parameters set, ensuring costs and quality are not compromised in doing so. The NI Field Manager is accountable for the pre-contract maintenance and the handover process, ensuring that these are managed in line with customer expectations and best practice customer service.
Plan and coordinate direct activities of the Engineers in his/her group to deliver the Company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics etc.)
Ensure labour planning and appointment of Sub-Contract labour as required.
Proactively and promptly address any problems that arise on site
Analyse root causes for any deviations from business plan/product and ensure follow up corrective actions/submission of CARs
Timely submission and management of fitter’s timesheets
Responsible for actioning and closing out retrofits.
Site checks, pre pull and prior to start on site
Safety audits, safety walks and near miss reporting all in line with the safety manifesto
Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with admin team
Raising and chasing all claims requests via the claims co coordinator, and return of materials to group when required
All fitters training, development, and disciplinary matters.
All fitter recruitment.
Timely planning and organising of all deliveries of materials and tooling to site
Induction of new fitters/trainees
In conjunction with the Projects Manager, agreement of sub contract installation costs and submission of quotations to the Projects Manager
Raising of all standard letters with admin team
Maintaining contract tracking sheets
Booking of all tests/re checks/technical assists and closing out items identified on OILs.
Timely submission of all handover documentation
Handover of completed lifts to customer and EI, adhering to company processes
Ordering of local materials as required
Regular site visits to check progress of installation and discuss any issues with the customer
All MDC design approvals as required in conjunction with the Project Manager.
Ensure all fitters and Sub Contractors are fitter certificated
Regular coordination meetings with Projects Managers
Management of all PPE and workwear for Fitters and Sub Contractors
Management of fitter’s hand tools
Maintaining inputs/outputs in Supervisor app
Timely approval of fitter’s bonus approvals
Accident investigations and submission of accident reports
Approval of all submitted CARs prior to submitting to admin for processing
Agree in conjunction with the Projects Manager any additional costs submitted by Sub Contractors
Timely submission of all day works and variation orders to the Projects Manager
Obtaining quotations from vendors for local items
Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and sub-contractors
Build relationships with customers by acting as point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively
Follow the Fulfilment + process to develop and promote the company installation plan to the required high standard
All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current Irish legal requirements and Schindler Group safety requirements.
Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
Any duties assigned by the Projects Manager or Regional Construction Director which are deemed necessary and in the best interests of the company.
NVQ or HND
Experience – proven experience as an installation engineer
Experience of managing a small team
Successful track record of achievement and delivery
Proven ability to obtain results through effective team management and motivation of team members
An awareness and experience of managing Health and Safety regulations and processes
Having a sound knowledge of the New Installations Business within the Lift Industry is desirable
Ideally experienced in all aspects of lift installation with a good knowledge of current standards and legislation
Licences and/or certificates required
Full valid driving licence Site Managers Safety Training Scheme Certificate or equivalent (may be gained once in role)
Safepass card holder
Other skills required
Have the creative ability, energy and drive to develop and implement strategies to meet and exceed financial and non-financial objectives
A good commercial awareness, being able to mitigate problems arising
Excellent communication, customer service and man management skills
A working knowledge of SAP processes is desirable
Sound lift knowledge and ability to read and understand technical drawings
Ability to plan, organise and follow up to ensure compliance to agreed action plans
Innovative and proactive approach to work
High attention to detail
Ability to work under pressure
Be part of a highly driven organisation where high performance connects people and is a vital part of achieving strong business results. Send us your application.