Customer Service Executive - Agri
FRS Recruitment
Longford, Longford
Apply
JOB DETAILS
SALARY
€28,000–€32,000 Per Year
JOB TYPE
Full-time, Permanent
SKILLS
Administrative Skills, Business Development, Communication Skills, Customer Support/Service, Detail Oriented, Microsoft Excel, Microsoft Outlook, Microsoft Word, Office Management, Order Processing, Performance Metrics, Record Keeping, Sales, Systems Maintenance, Team Player, Time Management
LOCATION
Longford, Longford
POSTED
13 days ago
FRS Recruitment are now inviting applications for the role of 'Customer Service Executive - Agri' on behalf of our Client who is a leading Irish Agri business based in North East Longford.
Our Client, a Leading Irish Agri business, has built and maintained a reputation for quality, innovative processes and the latest nutritional research for over 40 years.
Suitable candidates will come with a relevant customer service and administrative skills and possess strong communication skills, which they can bring to a team and maintain high standards of customer service and engagement.
* Office Based
* Hours of work - 35 hour week Mon to Fri (8.45-16.45 / 9.00-17.00 / 9.30-17.30)
Roles & Responsibilities:
* Dealing with inbound calls
* Processing customer orders on system
* Processing online and standing orders for customers
* Liaising with sales reps
* Assisting sales office manager
* Dealing with inbound and outbound calls
* Establishing and developing relationships with new and existing customers.
* Ensuring all KPI's are achieved on a daily/weekly/monthly basis
* Ensuring all procedures to customers are correctly maintained within the specified timescales
* Complete customer queries and requests in a timely manner
* Accurately maintain system records
* Any other duties assigned by the Sales Office Manager.
* Create and develop the sales aspect of the role creating new and developing existing business.
* Your roll will require a high level of accuracy, confidentiality, professionalism, and teamwork in all aspects.
Candidate Profile:
* Attention to detail
* Agri background/qualification advantageous
* Previous relevant experience
* Strong communication skills
* Proficient in Microsoft word, Excel, outlook
* Confidentiality, professionalism and teamwork.
Apply:
* Submit up-to-date CV using attached link
About the Company
F
FRS Recruitment
INDUSTRY
Staffing/Employment Agencies