Monster

Customer Onboarding Strategist, Global Customer Solutions (English, Dutch)

Google

Dublin, Dublin

JOB DETAILS
JOB TYPE
Full-time, Permanent
SKILLS
Advertising, Advertising Sales, Analysis Skills, Business Development, Business Growth, Campaigns, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Customer Training, Dutch Language, English Language, Equal Employment Opportunity (EEO), Market Analysis, Market Research, Marketing, Onboarding, Online Media, Partner Sales, Resolve Customer Issues, Sales, Sales Management, Startup, Time Management
LOCATION
Dublin, Dublin
POSTED
6 days ago

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising sales, business development, marketing, start-ups, or media.
  • Ability to communicate in English and Dutch to support client relationship management in this region.

Preferred qualifications:

  • Knowledge of Google's advertising products and the technology industry.
  • Ability to reach out to customers and assist them in adding value to their business.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As a Customer Onboarding Specialist, you will educate new customers, help solve problems, drive strategy, and ensure the adoption of products.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Own and manage customer relationships from creating their first campaigns through implementation for a customer's first six months using Google ads.
  • Help the customer define their needs and manage their timeline.
  • Educate users on products and measurement solutions.
  • Respond to customer emails and calls regarding implementation.
  • Transfer customer relationships to customer account managers after onboarding.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process! How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: Watch the below video!

About the Company

G

Google

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So if you want to develop new technology and craft beautiful products, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Internet-Dienstleistungen/Portale/ Datenverarbeitung
FOUNDED
1998
WEBSITE
https://careers.google.com/