Call Centre Agents
FRS Recruitment
Newbridge, Kildare
Apply
JOB DETAILS
SALARY
€14–€14 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Administrative Skills, Billing, Call Centers, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Euro, Interpersonal Skills, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Resolve Customer Issues, Team Player, Writing Skills
LOCATION
Newbridge, Kildare
POSTED
14 days ago
Currently recruiting for a number of Call Centre Agents for our busy client based in Newbridge, Co. Kildare.
The Role:
- You will be responsible for handling a high volume of incoming and outgoing calls and you will also handle internal queries via phone and email.
- The Call Centre Agent is responsible for delivering day to day customer contact centre services.
- Dealing with Client/Customer queries in relation to invoices, quotations, product details etc
- Handle customer queries and complaints in a professional, courteous and helpful manner.
- Recording information on the CRM system
- General administration
- 14.00 euro per hour
Requirements:
- Excellent communication skills required both written and verbal
- Excellent interpersonal skills are required along with a positive and professional attitude to tasks allocated.
- Good customer service
- Proficient in the use of MS Word and Excel
- Accurate, high speed data entry skills and good typing skills
- Ability to work independently as well as part of a team
- Strong organisational skills and multi-tasking abilities
Training will be provided.
This is a temporary full-time week to week basis position with an immediate start.
INDFRS1
About the Company
F
FRS Recruitment
INDUSTRY
Business Services - Other