Branch Manager - Nesta Deansgrange

Branch Manager Vacancy

Job Title: Branch Manager
Location: Deansgrange 
Hours:  40 hours per week

A successful Branch Manager at Nesta has experience in driving sales, providing world-class customer service and developing an outstanding team. If you are a proven, successful leader with a history of exceeding expectations and are looking for an opportunity to grow your career, then our Branch Manager position is for you!

Main Duties
•Recruit, hire, coach and retain an engaged team through ongoing coaching andleading by example.
•Ensure that team members demonstrate sales-focused and customer-centricbehaviours when interacting with our customers.
•Provide a welcoming environment to customers through effective facilitymaintenance and labour and vendor management.
•Respond to customer inquiries in a timely manner and address their concernsquickly.
•Identify and celebrate operational successes, as well as develop and implementplans to address opportunities.
•Experience in managing P&L to include payroll, repair and maintenance and expensebudgets.
•Conduct regular property audits, ensuring properties are safe and meet all companyoperational standards.
•Manage delinquent tenant process, including coaching teams to reduce delinquencyrates and improve customer retention.
•Communicate effectively with employees, colleagues and customers.

Skills/Qualifications
•Demonstrated leadership competency in building, developing and retaining high-performingteams
•Record of top tier performance as compared to peers and/or industry standards.
•Passion for sales and customer service excellence.
•Ability to monitor and control payroll and expenses.
•Exceptional communication, organisation and time management skills.
•Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
•3rd Level Education preferred but not required