Account Manager (KAM0125)

The Account Manager will work collaboratively across multiple teams within Landmark Technologies and maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

This is a fantastic opportunity for someone who is motivated, driven and who has a genuine passion for delivering the best solutions to their customers.

Duties Include:

• Proactively own and manage the success of an assigned portfolio of clients and serve as the Key Point of Contact for those clients.

• Drive recurring revenue by recognising opportunities for selling, upselling and cross-selling our products and services.

• Build and maintain trusted long-term relationship with all stakeholders within the Client account.

• Ability to structure and present compelling commercial propositions.

• Liaising with technical resources to architect solutions and prepare proposals.

• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients.

• Retain and grow a set of client accounts, by proactively engaging and influencing all stakeholders.

• Continuously develops relationships with customer stakeholders, understands their key business issues, and recommends ways to deliver value.

• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.

Requirements:

• Minimum of 3 years of account management experience ideally in an MSP or within the IT or technology sector.

• Knowledge of Microsoft Cloud (Azure, MS365) and Cybersecurity, Server infrastructure, firewalls, networking, wireless and BCDR are also highly desirable.

• Strong influencing, negotiation and presentations skills; the ability to communicate effectively at peer and senior management level.

• Commercially aware and driven with good business acumen.

• Proven ability to prioritise effectively, and deliver results in a fast-paced environment while managing multiple opportunities.

On Offer

• Competitive Salary

• Bonus Plan

• Company Laptop and mobile phone

• Hybrid work environment

• Pension Contribution

• Social Activities

• Education assistance and development