What skills are IT employers looking for?
The UK’s shortage of suitably qualified and experienced workers has been well documented, and nowhere is this shortage more acute than the IT industry.
In an environment where there are more jobs than there are suitable candidates, career opportunities are rife for those who can demonstrate that they have the right skill set.
Everyone in the field should have at least a basic knowledge of the various programming languages used to run simple IT operations and websites including JavaScript, HTML, CSS, PHP, and XML.
Skills with Object Orientated languages such as C++, C# and Java, are highly desirable, whereas an understanding of certain database technologies such as SQL are also in strong demand.
Candidates who can demonstrate a personal interest in programming are regarded as hot property on account of the fact that they demonstrate initiative, and illustrate a can-do attitude to their work. Old languages die out to be replaced with new dynamic technologies, so employers are on the hunt for people who can move with the times.
In more creative roles such as graphic or web design, employers will invariably look for candidates with an in depth knowledge of specific software such as QuarkXPress, AutoCAD or Adobe Photoshop.
Regardless of what kind of environment an IT role sits in, there is a common set of intangible skills that you need to possess in order to succeed:
- Clear communication – It's important to know when you need to avoid talking in technical jargon with non-techies.
- Working in a team – There aren't many IT operations that can be managed by just one person so knowing how to work with others for the greater good is a key attribute.
- Ability to prioritise tasks effectively – When you have a bug list that’s getting out of control, it’s useful to know how to decide what to fix first.
- Problem solving and lateral thinking – If the IT department has one overall goal, it's the ability to solve problems that outweigh all others making this a vital skill to possess.
- Ability to keep your cool and remain patient – Pressure comes in many forms from tight deadlines to pushy customers so you must manage expectations, without losing your head.
- Flexibility and commitment – You’ll often be asked to help ensure the successful completion of a project so you need to be able to lend your hand to any situation.
Above all, employers want to see that you are well-rounded, have an understanding of the IT industry and its place in the world, and you have the drive and ambition for a career in IT.